- 1.Director , Enterprise Mobility Shanmugarajah BYOD for your business with WSO2 Enterprise Mobility Manager 09 April 2014
2. 2 About the Presenter Shan specializes in mobile technology with over 16 years experience in that field. He has a strong background in telecommunication software development and is a hardcore coder in Android and iOS platforms. Prior to joining WSO2Mobile, he was working as the CTO/ Director of Microimage Mobile Media for almost 16 years. He played a key role in engineering products where Microimage has won many local & international awards which includes winning the Inaugural GSMA Asia Mobile Innovation Award, Commendation from GSMA at the Barcelona World Awards in 2007, Asia Pacific ICT Awards (APICTA), National Science & Technology Awards (Sri Lanka). 3. 4 AboutWSO2 Global enterprise, founded in 2005 by acknowledged leaders in XML, web services technologies, standards and open source Provides only open source platform-as-a- service for private, public and hybrid cloud deployments All WSO2 products are 100% open source and released under the Apache License Version 2.0. Is an Active Member of OASIS, Cloud Security Alliance, OSGi Alliance, AMQP Working Group, OpenID Foundation and W3C. Driven by Innovation Launched first open source API Management solution in 2012 Launched App Factory in 2Q 2013 Launched Enterprise Store and first open source Mobile solution in 4Q 2013 4. 5 What WSO2 delivers 5. Agenda 1. Your Business 2. Extending you business 3. Allow Mobility in your Business 4. BYOD Benefits 5. Risks & Challenge 6. Tool to solve the challenge 7. WSO2 EMM for your BYOD business 3 6. Your Business Few years back 6 7. Employees Enterprise Data Device Work Happens inside a place Dependent on specific Technology Resources Within the premise Owned by enterprise Device Your Business 7 8. Now 8 9. Enterprise Data Employees Device Data Work Independent of place Independent of Technology Resources Within the premise and outside Owned by enterprise and employees Your Business Now 9 10. Enterprise Mobility ? 10 11. Enterprise Data Employees Device Data Enterprise Mobility Employees working out of the office with Mobile devices and cloud services to perform business tasks. 11 12. Enterprise Mobility is to employees of the enterprise ! Extended Enterprise is to business partners, distributors etc Extended Enterprise 12 13. Decision 1.Whether to allow mobility in your business ? 2.Allow Employees to use their device in Enterprise Mobility ? 3.Allow business partners,distributors to use their device in Enterprise Mobility ? 13 14. Benefits of BYOD 14 Increased Productivity Employee satisfaction Enterprise Cost saving 15. Risks 16 16. Enterprise Data Employees Devices COPE BYOD AndroidiOS Windows 8Blackberry 1 2 3 Company Owned, Personally Enabled Bring your own device Business Parters 17 17. Data BYOD PublicStore App 1 3 4 Data 2 Employees Business Par 18 18. Challenges 1.Data Security (Most Important) 2.Remote Device Management 3.Enterprise Store 4.Enterprise Application Development & Management 19 19. Benefit always outweighs the risks benefits risks 20 20. How the data can be compromised ? Device being lost or stolen Malicious App stealing the data Data Leak What is the data ? Email message or the attachment Documents like pdf,word,excel,ppt,text Browser accessing HTML pages,cookies Contact,Calendar,Notes Application with Database Why the data is sensitive ? It can be highly confidential like quotation value, salary details It can have a high impact if it goes to the wrong person Who can compromise ? External Internal Data Security 21 21. EMM Tools ! Device Based Application Based 22 22. Mobile Device Management (MDM) Data Security Enforce Password Policy Encrypt Device Data ! Remote Device Management Monitor Device (location,battery) Configure device(Email,VPN) Control Device (Enable/Disable Camera) Update OS, Install & Uninstall App Data Security No granular control of the sensitive data Remote Device Management Privacy issue User Experience 23 23. 23 Vendor Apps Enterprise Apps Apps from Public Store Apps in the Device 24. 24 Data Security - Approach 2 - Separate Apps and Data Within Device Away from Device 1. Desktop Virtualization 2. Web Apps 1. Mobile Virtualization 25. Dual persona, two separate and independent end user environments in a single device. Mobile Virtualization Virtualized OSs on mobile (Hypervisor 1 and 2) 25 26. Dual Persona Blackberry Z10Samsung Note 3 KNOX Container 26 27. MAM gets you a step closer to managing what you care about MAM brings the perimeter closer to the corporate resources Mobile App Management 27 28. Mobile App Management (MAM) 1. MAM (Controlling App behavior) 1a. SDK Approach 1b. App wrapping 2. OS MAM - iOS MAM through MDM 3. App Store and Managing apps with MDM 28 29. Data security features 1. Encrypt the data at transmit use app VPN tunnel or app tunnel 2. Encrypt the data at rest & decrypt only when viewing 3. Two factor authentication 4. Data Loss prevention (Disable Cut,Copy and Paste) 5. Data at rest should be controlled (Delete) 6. Policy based Data control , where policy can be pushed and updated Additional Features 1. Enterprise Apps in the mobile should be able to use SSO 2. Data can be shared between application 3. DLP (cut,copy,paste) should be enabled between enterprise applications MAM controlling apps behavior 29 30. Techniques for Creating Apps That Work With MAM Use a MAM SDK App wrapping 30 31. MAM SDK Approach SDK contains all the necessary API to implement the MAM features Provides enterprise-grade security with user authentication, single sign on, copy/ paste prevention, data encryption, app-level policies, compliance monitoring and management. 31 32. App Wrapping For apps already built Need unsigned app binary. Not to apps from public app stores. Can do basics of encryption, authentication, or app-level VPNs. Can intercept, block, or spoof API calls made Can change the app icon App Wrapper Tool 32 33. WSO2 Enterprise Mobility Manager How it can solve the challenge 33 34. WSO2 EMM Features MDM Enterprise Store with Publisher Mobile App Management 34 35. Mobile Device Management Employee / Corporate Owned Supports Android, iOS Identity integration Policy Management Containerization (Email) Self Service Provisioning Role Based Permission End-User MDM Console Enterprise Wipe Reports & Analytics 35 36. Configuration Android Features Device Lock User password protected WIPE Clear Password Send Message Wi-Fi Camera Encrypt Storage Mute Password Policy Change Lock Code App Blacklisting Location Battery Information Memory Information Operator Information Root Detection Application Information Information 36 37. iOS Features Device Lock Clear Passcode Wi-Fi Camera VPN APN Email Calendar LDAP Black - Listing Apps Enterprise WIPE Password Policy Battery Information Memory Information Application Information Configuration Information 37 38. WSO2 EMM Screens 38 39. WSO2 EMM Screens 39 40. Supports multiple platforms Android Native, Hybrid Application (.apk) Web Application Market Place Application (Google Play) [Free] iOS (iPhone, iPad) Native, Hybrid Application (.ipa) - Need to have enterprise developer account Web Application Apple Store Application [Free] VPP Application (Next Release) Publisher 40 41. Store Supports multiple platforms User subscription Advanced search options App sorting Support for existing user stores (Widgets, Gadgets, Books, Magazines , APIs). Single-Sign on 41 42. WSO2 EMM Store 42 43. Application Management Console Mobile app policy enforcement Compliance monitoring Bulk app push User App Management Tracking app Installation 43 44. WSO2 EMM App Management 44 45. Roadmap App Containerization (SDK Approach) Samsung KNOX Integration Dynamic Policy mBaaS MEAP 45 46. 47 Benefits Open Source Built on top of award winning Carbon platform Integrates with WSO2 Identity Server for robust authentication and authorization Integrates with WSO2s big data analytics framework, including WSO2 Complex Event Processor (WSO2 CEP) for real-time analysis and WSO2 Business Activity Monitor (BAM) for batch analysis. Multi-tenant and cloud-ready; same software can be deployed directly on servers or in the cloud. Highly performant, available, stable, and scalable Lightweight and easy to deploy Unified Store (Mobile Apps,Widgets,Gadgets,Books,Magazines,APIs etc) 47. Summary WSO2 EMM allows your business to embrace BYOD without compromising End-User Experience and privacy. 48. Consumerization is a two-way street. You need to make sure your users understand the need to keep resources safe, but you also need to make corporate resources accessible. IT Consumerization 49. 48 Business Model 50. 49 Links Download EMM http://wso2.com/products/enterprise-mobility-manager/ EMM Documentation https://docs.wso2.org/display/EMM100/Introducing+EMM ! 51. Contactus!