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Call Center in Costa Rica

Call Center in Costa Rica

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Page 1: Call Center in Costa Rica

Call Center in Costa Rica

Page 2: Call Center in Costa Rica

GO GLOBAL Go ahead, extend your company’s

reach. Dialogue Marketing knows it’s

important to provide companies with

quality customer service internationally.

Our call center in Costa Rica specializes

in inbound customer care and outbound

sales 24/7 to help your company better

serve its Latin and South American

consumers.

Page 4: Call Center in Costa Rica

Dialogue Marketing is a BPO company

with more than 30 years of customer

service experience.

We also create in-house software

programs that can be catered to fit the

needs of the client.

By utilizing the latest software, we are

able to build custom solutions to best

serve our clients’ needs.

ABOUT US

Page 5: Call Center in Costa Rica

SECURE

LOCATIONS Stretch out those business muscles and

tap into your company’s desired

international market with the help of

Dialogue’s call center in Costa Rica.

Our Costa Rica call center location is a

10,000 square feet facility with 24/7

security to keep your company’s

information safe.

Page 6: Call Center in Costa Rica

Our Costa Rica location offers benefits that

U.S. outsourcing call centers cannot offer

and at a lower overall cost, including bi-

lingual agents that have experience

working with multinational clients.

GROW YOUR

BUSINESS

Page 7: Call Center in Costa Rica

The services of our Costa Rica call

center facility include: • Phone calls routed from Troy, MI

location

• Backup Generators

• Citrix virtual computer runs all servers

through Ohio office

• Data warehousing in U.S location

• Uninterrupted Power Supply (UPS)

• Multiple internet carriers connected

through fiber

UNIQUE

ACCOMIDATIONS

Page 8: Call Center in Costa Rica

GET

AHEAD Dialogue Marketing’s expansion into

Costa Rica gives your offshoring strategy

a competitive business advantage without

sacrificing quality customer service.

Page 9: Call Center in Costa Rica

JOIN US Our call center is in a county with a

large educated population and a 2.15

million labor force.

Let us help you manage your

outsourcing services internationally

through our call center in Costa Rica.

Page 10: Call Center in Costa Rica

Thank you! 800.523.5867

www.dialogue-marketing.com

@DialogueMkting

http://www.facebook.com/DialogueMarketingInc