Delivering online training

Tel: 0151 650 6907 Web: www.squareonetraining.com Email: [email protected]

Unlock Their Full Potential

Delivering Online Trainingusing Skype for BusinessTrain the Trainer

Lisa Johnson


Unlock Your Full Potential

AgendaSubject Pros and Cons of delivering online training and discussion Practice methods within Lync/Skype and individual challenge Keeping learners engaged Pre-qualification of your audience Deliver great organised content Practice, Practice, Practice Online Delivery Styles Ergonomics QA and Summary



What are the Pro’s and Con’s of delivering Online training?



Pros and Cons for delivering Online trainingPros Cons

Reduce Time Is anyone Listening?

Travel Loneliness

Cost Talking to yourself

Flexibility Lack of feedback

External companies No eye contact

Recordings Lack of movement



How do we start to motivate, be effective and inspire?

Pre-qualify your audience Deliver great, organised,

relevant and interesting content

Practice, practice, practice



Pre-qualify your audienceThink about 3 scenario’s on how to pre-qualify your audience’s IT Knowledge. What would be classed as: Good Better Best



Pre-qualify your audience Good – prepare a list of pre-

requisites and find about your audience’s ability and needs

Better – prepare a pre-test Best – discuss and confirm the

requisite knowledge has been attained by reviewing pre-test



Deliver great organised contentThink about 3 scenario’s on how to prepare and deliver great organised content. What would be classed as: Good Better Best



Deliver great organised content Good – prepare an agenda and

stick to it Better - prepare a script, print the

agenda. Have demo application windows open and ready.

Best – do all the above plus allow 30 minutes prep time to do all final checks inside the Lync/Skypemeeting.



Practice, practice, practice Think about 3

scenario’s what sort of practice would be classed as:

Good Better Best



Practice, practice, practice Good - by yourself Better - have other people

attend, listen, and give feedback at the end

Best - as above but allow people to interrupt you while you present. Record the run-through



Online delivering styles Smile more Use limited movement Change pitch of voice Limit the use of jokes Limit anecdotal stories – keep brief Limit introductions Avoid pauses Inform your audience of your actions



Keeping learners engaged Encourage the use of Instant Messaging Encourage Emoticon (evaluate audience) Try to interact with random people Use Polls, Whiteboards and Quizzes Play relevant video’s Interaction every 5-7 mins/topic – tell your

audience how you want them to respond



Keeping learners engaged

Keep training modules short….

Limit to 50 – 60 minutes



ErgonomicsRemember Water Breaks Timings Limit use of mouse Stretching and standing



Summary and Exit QA Recap agenda Leaving the training

effectively without giving confusion



QAQuestions and Answers

Technology

Delivering online training