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Improving user experience in approval processes Keeping simple things simple Avelon SAP Innovation forum 2015

Demo fiori approval processes

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Page 1: Demo fiori approval processes

Improving user experience in approval processes

Keeping simple things simple

Avelon SAP Innovation forum 2015

Page 2: Demo fiori approval processes

User experience 2 Avelon SAP Innovation forum 2015

Page 3: Demo fiori approval processes

No bottlenecks 3 Avelon SAP Innovation forum 2015

Page 4: Demo fiori approval processes

4

Transparency Avelon SAP Innovation forum 2015

Page 5: Demo fiori approval processes

Demo travel expense approval process

1 2 3

Fill out expense form and add attachments of receipts

Review and approve expense form.

Reimburse expense

Employee

Manager 6 Avelon SAP Innovation forum 2015

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Wrap-up

8

• Unleashed power present in your current SAP infrastructure

• Most of the technical components & licenses you need are already present

• Start using it!

15 year anniversary!

Avelon SAP Innovation forum 2015

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Questions

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Page 9: Demo fiori approval processes

Appendix

Additional information

Avelon SAP Innovation forum 2015

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Agenda

1

3

2

3

2

4

5

Introduction Avelon

Introduction SAP Fiori

Examples

Demo

Our approach

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Who we are, what we offer

• Experienced – Founded in 2000 focusing on business processes

– > 350 workflow/BPM projects completed successfully

– Highly experienced consultants

– Delivering SAP training @ SAP

• Focused – Specialized in SAP workflow and related technologies like:

• SAP Invoice Management (SIM)

• Scanning & OCR

• SAP Fiori

• SAP Master Data Governance

• Active – Active member of VNSG community

– Partnerships with SAP & Open Text

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Intro – Transactions versus Processes

• SAP delivers Transactions

– Modules and Transactions in several areas & systems like FI, MM, SD, PP, HR, CRM & SRM

– Pull principle: User searches his/her activities to perform

• Avelon provides Processes

– integration and optimization of processes on SAP applications

– Push principle: User receives tasks in his/her inbox to take action on

– Ready to run packaged solutions:

• Digital invoice processing / SAP Invoice Management

• PO/PRQ approval workflow

• Travel expense approval…

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Agenda

1

3

2

3

2

4

5

Introduction Avelon

Introduction SAP Fiori

Examples

Demo

Our approach

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Consumer user experience is the new

standard for enterprise applications

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…but most users still experience

SAP through SAP GUI.

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Mission SAP

Provide immediate impact by renewing the user experience of

the most broadly and frequently used SAP software functions

that can be accessed from mobile and desktop devices

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Introducing SAP Fiori

A collection of apps with a simple and easy to use experience for broadly and

frequently used SAP software functions that work seamlessly across devices –

desktop, tablet and smartphone.

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Unified UX Direction for All SAP Software All applications & UI technologies to converge to the SAP Fiori UX

SAP HANA Platform/any Database

Applications Analytics

SAP Fiori User Experience

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SAP Fiori – Architecture Application Types

20

Transactional (AT1)

Insight to Action

Visual overview over a complex topic for

monitoring or tracking purposes

Search and Explore

View on essential information about an object

and contextual navigation between related

objects

Analytical incl. Smart Business

(AT2)

Fact Sheet & Contextual

Navigation (AT3)

Task-based Access

Access to tasks like approve, change,

create or entire processes with guided

navigation

Runs on any

DB and HANA Runs on HANA

Avelon SAP Innovation forum 2015

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Agenda

1

3

2

3

2

4

5

Introduction Avelon

Introduction SAP Fiori

Examples

Demo

Our approach

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SAP Fiori Apps per Shipment

22

25 52

83

91

1 May 2013

2 Nov 2013

3 Feb 2014

4 May 2014

60

83

93

Analytical

Fact Sheet

Transactional

5 July 2014

84

90

151

6 Oct 2014

116

95

172

156

108

220

Shipment Cumulated # Apps

1 25

2 226

3 236

4 325

5 383

6 484

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SAP Fiori Examples transactional apps

Employee

Requests

My Leave Requests

My Timesheet

My Travel expenses

My Shopping Cart

Track Shopping Cart

Manager Insight

My Spend

Approvals

Approve Requests

Approve Leave Requests

Approve Timesheets

Approve Travel Requests

Approve Travel Expenses

Approve Shopping Carts

Approve Purchase Orders

Approve Purchase Contracts

Approve Requisitions

Approve invoices (custom app)

Purchasing Agent Purchasing

Track Purchase Orders

Order from Requisitions

Insights

My Paystub

My Benefits

Sales Rep

Sales Insight

Check Price and Availability

Track Sales Orders

Track Shipments

Track Invoices

Sales Transactions

Create Sales Orders

Change Sales Orders

SAP

Fiori

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PO approval

Before After

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Invoice approval

Before After

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Agenda

1

3

2

3

2

4

5

Introduction Avelon

Introduction SAP Fiori

Examples

Demo

Our approach

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Demo 28 Avelon SAP Innovation forum 2015

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Demo scenario’s

• Create travel expenses report

• Approve travel expenses

• Approve PO’s

• Approve invoices

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Agenda

1

3

2

3

2

4

5

Introduction Avelon

Introduction SAP Fiori

Examples

Demo

Our approach

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Page 29: Demo fiori approval processes

Our approach

• Use SAP Workflow for process coordination

• Use SAP Workflow possibilities to report on status, workload & lead times

• Use SAP Fiori as frontend for business users

• Agile implementation based on available SAP Fiori apps

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Learn more

Avelon & SAP Fiori: www.avelon.nl/fiori

Experience SAP Fiori: http://experience.sap.com/fiori

https://experience.sap.com/news/user-experience-information-package-strategy-

innovations-and-services/

See it in action: https://demo-fioritrial.dispatcher.hana.ondemand.com/

32 Avelon SAP Innovation forum 2015