Upload
david-rose
View
2.981
Download
1
Embed Size (px)
DESCRIPTION
MIT Tangibles class presentation about designing glanceable displays and services that leverage pre-attentive processing.
Citation preview
the age-old fantasy: to know
PCs, PDAs, and smart phones will not be the primary way most of us use the Internet
.com has given us portable content which people care about
Today’s interfaces demand a great deal of attention
push pull
Interruptive
Intrusive
Rude
Often embarrassing
Complex
Time-consuming
Requires navigation
Fraught with maintenance problems
Ambient: quietly waiting for YOU to attend
push ambient pull
•Peripheral •Seamless with environment
•Glanceable•Pre-attentive
•Calm
Interruptive
Intrusive
Rude
Often embarrassing
Complex
Time-consuming
Requires navigation
Fraught with maintenance problems
Stage 1: Early Processing
• Rapid parallel processing
• Feature extraction
• Involuntary
• “Hardware”
Stage 2: Late Processing
• Slower serial processing
• Emphasis on symbols
• Volitional
• “Software”
“basketball”
How do we perceive?
• Independent of number of distracters
• Parallel processing
• < 250 ms acquisition time
• Other tasks don’t degrade
• Non-distracting
Pre-Attentive Processing
Pre-Attentive Examples
Pop Quiz: Which is pre-attentive?
Simple
Affordable
Elegant
Peripheral
Calm
Even Polite?
A new category of Internet object?
never breaks, never needs upgrades, never makes you feel stupid,
that you’re delighted to live with for decades?
Summarization is worth more because it requires less of your time
Ambiguousmore summarized
FAST
Specificmore detailed
RICH
motion color angle pattern text
How simple can we make an information awareness object?
Knowing without thinking...
Orb
ambient
Ubiquitous bit-trickling connectivity
Scalable. Currently serving over 200,000 devices. Scalable to over 10 billion devices.
Vast coverage. Data-casts currently cover over 90% of US population. Largest footprint of any wireless messaging network.
Cost effective. Like a radio for Internet data, so no mandatory subscription fees.
ambient
Ambient Information Channels
eBay
Frequent
Flyer Miles
Pollen
Index
Weather
Forecast
Ski
Surf
Sailing
Golf
Air Quality Web Traffic
Online
Transactions
Election
Polls
NewsFutures Homeland
Security
Sales
Trends
Customer
sat
Inventory
Profit
Margins
Employee
Utilization
Competition
Waiting
IM Buddy
Status
Mobile plan
minutes
Next
Meeting
Traffic
Messaging EnterpriseTravel Outdoors Health News Other Shopping
Developer*
DOW
FTSE
NASDAQ
My Portfolio
Bank
Balance
Credit Card
Balance
Finance
Opinion
Polls
Commute
Time
The opportunity for Ambient Devices is 10x larger than handsets, because
people spread multiple devices around their living environments.
Home OfficeCar Person
Investment trendsWeather forecastsFamily budget monitorHealth trackerMedia minder
Co-worker availabilitySales trendsOnline marketing effectivenessBalanced scorecardSecurity status
Traffic congestionFamily whereaboutsIn-touch social reminders
Golfing/Sailing conditionsBuddy statusMeeting countdownSports betting odds
ambient
Ambient datacasting system
Online content
Web Personalization
8000 towers90% of US
eBook
Umbrella
Bulb
Meter
Mirror
Post-it
GPS
Watch
Pillbox
Fridge
November, 2002
New York Times Magazine, December 2002
27
All devices are configured via web or (800) number
Fishing
Fishing
Fishing
Fishing
Fishing
Fishing
34
Open platforms have delightful serendipity, people currently use Ambient Devices to track:
Call center metrics: customer satisfaction, wait time
Salesforce.com sales performance
Real-time energy pricing for Southern California Edison
Build status for at Microsoft’s development center
Google Adword conversion rates
Visitors to my companies web site
Firewall status
My Book’s position on Amazon’s best seller list
Hot or Not rating
Betting odds for the next Yankee’s game
Friends online now
ebay bids
Blood sugar trends for diabetics
Steps walked for weight watchers
Developer*
ambient
ambient
After color -> angle
Temperature Forecast
How to not to be mistaken as a clock?
Single purpose, like the Orb, but infinitely configurable. What about Swappable faces?
How do we make it generic, like the Orb. Infinitely configurable?
But, co-axial doesn’t support three different types of data with different scales…
ambient
Ambient Dashboard
ambient
Smart-swappable faces. Insertion instantly reprograms the device.
What’s a common material, in which we could embed information?
Glass
47
Weather Forecaster
ambient
LG RefrigeratorIn BestBuy HomeDepot & Sears stores now.
ambient
Weather Wizard
50
Weather Wizard
Defining Ambient: a new consumer electronics category
Design Characteristics
Pre-attentiveGlance-able, no cognitive load required.
CalmNon-intrusive, seamless with environment. Evergreen. Friendly.
UniversalNo language, characters or numbers.
OpenAble to represent multiple types of data, coded, private.
Technology characteristics
Tiny computational footprint little local processing or power requirements
Browser-less interface requires no navigation, zero-training, or lag-to-information.
Persistent connection information is continuously updated. Bit-trickled.
Decision-driven data sophisticated algorithms on the server-side personalize and summarize data feeds.
52
53
Behavioral feedback loops address some billion dollar problems:
Glanceable portfolio makes you trade 3x more
Glanceable traffic makes you spend less time stuck in traffic jams
Glanceable steps makes you walk 2x more
Glanceable energy pricing makes you conserve 30% more
Glanceable nextbus predictions makes you trust public transport and ride the bus 20% more
Glanceable bloodsugar levels makes you test yourself more often and better control your diabetes
Precise information, in precisely the wrong location
56
SCE Implementation: Off-Peak ------------------------- ----------------- Event Planned / Active
C A IS O D a t a
Exposing customers to energy prices flattens the demand curve.
This saves a utility from buying energy on the spot market, laying new lines and building new plants
Joule
Energy Joule
6 mo trial begins in May in 1000 NY Apartments
Consumer Powerline manages 400k customers
ambient
Bus Pole
Ambient Umbrella
Google Clock
ambientclock.com
ambient
Growth areas for Ambient: People spread multiple devices around their living environments.
Home OfficeCar Person
ambient
Sailing Zone
People spread Ambient devices around their living environments.
People spread Ambient devices around their living environments.
Our approach is to daily behavior with packaging
3.5 Billion
z
Dramatically improving medication adherence through smart packaging, reminders, reports, and rewards.
V I T A L I T Y confidentialNon confidential
V I T A L I T Y
Vitality addresses each of the root causes of non-adherence
Patterns of adherence
May June
ABC
Call and missed
Took Missed
Call and tookPersistenceIssue
This is what poor-adherence looks like... Each row is person, each column is a day. Red indicates a missed dose.
Control group=71% of doses taken
This is what adherence looks like with GlowCaps
Over 95% of doses taken over 6 months
1) Pharmacist deliver medication in a GlowCap
“The smart pill cap will help you to remember with
light, sound, and if you want, a reminder call.”
Each GlowCap has a unique IP address and barcode
2) At home, you plug in the reminder light.
3) Every day, the GlowCap and reminder light flash for an hour, then play a ring tone every few minutes until you open the GlowCap.
3) Every day, the GlowCap and reminder light flash for an hour, then play a ring tone every few minutes until you open the GlowCap.
SimpleNo PC, Wifi or broadband required
4) If the cap is still not opened, Vitality places an automated call to ask “WHY?”
V I T A L I T Y Wellness offerings
GlowCap 2.0 Vitality Card
Meds Activity Food Mood + Stress Sleep
Vitality Watch
Cellular Hub
Vitality Watch • Stress is measured via galvanic skin response and pulse rate variability (shining a light into the arm under the wrist to get pulse rate)
• Activity is measured via accelerometers
• Sleep quality is also calculated
• Schedule is presented on the face of the watch
• Tracks steps and uploads wireless to the Vitality hub
• Local display shows progress with an e-ink fillbar
• Couples activity with financial incentives
Vitality Card