Tony Lewis

VP, Sangoma US

Sangoma Technologies/FreePBX

The Best & Most CompleteOpen Source & Commercial

PBX Solution for the Enterprise Market

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Project Overview

Open Source Primarily GPL (v2, v3, AGPL) Modular design allows

alternative module licenses Installed Base

Millions of systems in production Tens of thousands of new

installations each month Over 220 countries

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FreePBX Overview

FreePBX Software at a glance Enterprise grade Asterisk based VoIP phone system/PBX

Spans SOHO to call centers FreePBX EcoSystem

Dozens of modules & large amount of add-ons Dozens of phone manufacturers providing hundreds of

phones and specialized endpoints Globally deployed around the world in multiple languages

with easy localization tools

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FreePBX Overview

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The FreePBX “Layers”

Multiple layers LAMP (Linux, Apache, MySQL, PHP) Asterisk (LAMPA) FreePBX (Application) Distro (Fully engineered solutions)

FreePBX Distro AsteriskNOW Others utilizing FreePBX

FreePBX EcoSystem

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FreePBX EcoSystem

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Vibrant FreePBX Community

Our community is comprised of all FreePBX users. These same users often help fix bugs, contribute new features and offer support in the forums to help keep our documentation site up-to-date.

The most apparent way to see and interact with our community is by using our forums at community.freepbx.org Over 120,000 posts and counting on all things related to FreePBX.

Without our community, there would be noFreePBX product or any reason to do all this.

Certified Partners

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Certified Partners

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iSymphony

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iSymphony

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iSymphony

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iSymphony

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iSymphony

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iSymphony

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Professional Voice Prompts

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Professional Voice Prompts

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Loway & QueueMetrics

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QueueMetrics

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QueueMetrics

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QueueMetrics

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CounterPath

Commercial Modules

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Commercial Modules• Appointment Reminder• Broadcast• Caller ID Management• Call Recordings Report• Class of Service• Conference Pro• End Point Manager• Extension Routing• Fax Pro• Outbound Call Limiting• Paging Pro

• Park Pro• Phone Apps (Rest Apps)• Q-Xact Reports• System Admin Pro• Virtual Queue Plus• Voicemail Reports• Voicemail Notify• UCP for EPM• Web Call Back• XMPP

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SysAdmin Pro

DDNS Email Setup FTP Settings Update Management UPS Management VPN to FreePBX Support

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EndPoint Manager (EPM)

Create BrandTemplates

Define Global Settings

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EPM Templates

DefineButton Map

Create PhoneTemplates

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EPM – Assign Templates

Directly Map Extensions

Scan LocalNetwork

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EPM – Advanced Settings

Image Management Basefile Edit Custom Ext. Management Firmware Management

Visit wiki.freepbx.org for: Full Admin User Guides Phone/Device Specific User Guides Development Roadmap & Version Information

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EPM – Supported Manufacturers

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User Control Panel for EPM

Put Your Users in Control of Their Devices

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Phone Apps

Coming Soon

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Phone Apps

Call ParkingFollow Me

Do Not Disturb

Conference Rooms

Login/Logout Presence

Call ForwardCall Flow Queues

Queue Agents Visual Voicemail

Transfer to Voicemail

Time Conditions

Contact Manager

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Follow Me

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Follow Me

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Follow Me

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Follow Me

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Follow Me

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Follow Me

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Follow Me

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Follow Me

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Follow Me

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Login/Logout

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Login/Logout

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Login/Logout

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Login/Logout

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Login/Logout

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Login/Logout

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Login/Logout

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High Availability (HA)

HA Enables Automatic Mirroring & Failover Between 2 FreePBX Systems

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How does it work?

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Why HA?

Direct cost Additional work hours Lost work hours Lost revenue Regulatory compliance

& risk management

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What makes up FreePBX HA?

FreePBX Distro Integrate DRBD, Cluster Manager

& Pacemaker

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Automatic Mirroring & Failover

FreePBX HA Enables Automatic Mirroring & Failover Between Two

FreePBX Systems

Hardware

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Certified AppliancesFreePBX 50 FreePBX 100

FreePBX 300

FreePBX 1000

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HA Hardware

Appliances bundled with HA software licenses

IPME Fencing

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SMB HA

Up to 75 extensions 2U rack mountable unit Pre-configured with FreePBX HA, all inside

the same chassis to save on space The setup of HA will be complete before it

ships

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Specialty Devices

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Supported Devices

Looking Ahead

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PBXact

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GUI Localization Created a simple way to allow anyone to contribute back

localization changes for GUI Contact us if you would like to help

FreePBX 12 is 100% Localized in Spanish Japense

FreePBX 12 is more then 75% localized in Portuguese Russian Bulgarian

More to come over the next year

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FreePBX 13

Bootstrap Interface

The Grid

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FreePBX 13

Search Navigation

The Plumbing

Call Logging

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Sound Prompt Management

Updated to allow a single system recording to have multi language support

Web Sockets to record prompts from FreePBX GUI

Ability in other modules like IVR to have single prompt played based on localization setting so 1 IVR can play a Spanish prompt to Spanish callers and English to English Callers

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Summary

Today FreePBX is a major presence Sangoma Technologies completely behind the project Fully dedicated EcoSystem

Certified Partners Powerful SIPStation Service Commercial Modules Hardware Exciting future ahead!

Thank you