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Part of a talk given by Anna Divoli at EBI in April 2011.Outline of three usability studies conducted for the development of the BioText Search Engine.http://biosearch.berkeley.edu/
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European Bioinformatics Institute 13 - Apr - 2011
Human factors in computational biology:
from mathematical models to user interfaces
Anna Divoli
Outline
Human factors: expert opinions & usability studies
1. BioText Usability Studies
1. HCI principles
2. Studies
2. Expert Opinions
Interviews
Analysis
Results
motivation [usability studies…] [expert opinions…] acknowledgments
BioText Search Engine
Marti A. Hearst, Anna Divoli, Harendra Guturu, Alex Ksikes, Preslav Nakov, Michael A. Wooldridge and Jerry Ye (2007) “BioText Search Engine: beyond abstract search” Bioinformatics, 23: 2196-2197
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
Tools for:
machines…
workflows…
end users!
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
• Design for the user, not for the designers or the system
• Needs assessment: who users arewhat their goals arewhat tasks they need to perform
• Task analysis: characterize what steps users need to takecreate scenarios of actual usedecide which users and tasks to support
• Iterate between: designing & evaluating Design
PrototypeEvaluate
HCI principles
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
• Make use of cognitive principles where available
Important guidelines: Reduce memory loadSpeak the user’s languageProvide helpful feedbackRespect perceptual principles
• Prototypes: Get feedback on the design fasterExperiment with alternative designsFix problems before code is writtenKeep the design centered on the user
HCI principles
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
Three Usability Studies for BioText: Study 1
1. Pilot study before releasing BioText to the public
Hearst, M.A., Divoli, A., Ye, J. and Wooldridge, M.A. (2007) "Exploring the Efficacy of Caption Search for Bioscience Journal Search Interfaces", BioNLP Workshop at ACL 2007
Primary Goal: Determine whether biological researchers would find the idea
of caption search and figure display to be useful or not.
Secondary Goal: Should caption search and figure display be useful, how best to support these features in the interface.
- 8 participants, in person, via campus recruitment
- three views, order of presentation was varied, used their own queries
- we remained objective, evaluation via open-ended discussions & questionnaires
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
• 7 out of 8 said they would want to use one of the caption search interfaces in their bioscience journal article searches
• Many participants noted that caption search would be better for some tasks than others
• Best to show all the thumbnails that correspond to a given article after full text search
• Best to show only the figure that corresponds to the caption in the caption search view
• All four participants who saw the Grid view liked it, but noted that the metadata shown was insufficient: wanted to see title and other bibliographic data
Study 1: Results
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
Three Usability Studies for BioText: Study 2
2. Study that explored whether or not to show term-extracted entity information to users
Divoli, A., Hearst, M.A. and Wooldridge, M.A. (2008) "Evidence for Showing Gene/Protein Name Suggestions in Bioscience Literature Search", PSB 2008
First Goal: Determine whether or not bioscience literature searchers wish to
see related term suggestions (gene and protein names)
Second Goal: Determine how to display to users term expansions
- online surveys: 38 & 19 participants
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
Related Information Type Avg rating # selecting 1 or 2
Gene’s Synonyms 4.4 2 Gene’s Synonyms refined by organism 4.0 2 Gene’s Homologs 3.7 5 Genes from same family: parents 3.4 7 Genes from same family: children 3.6 4 Genes from same family: siblings 3.2 9
Genes this gene interacts with 3.7 4 Diseases this gene is associated with 3.4 6 Chemicals/drugs this gene is associated with 3.2 8 Localization information for this gene 3.7 3
1 2 3 4 5
(Do NOT want this) (Neutral) (REALLY want this)
Study 2a: Results
Design 1: baseline
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
Design 2: links
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
Design 3: checkboxes
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
Design 4: categories
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
Design Participants who rated design 1st or 2nd
Average rating
(1=low, 4=high)
# %
3: checkboxes 15 79 3.3
4: categories 10 53 2.6
2: links 9 47 2.5
1: baseline 0 0 1.6
Study 2b: Results
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
• Strong desire for the search system to suggest information closely related to gene/protein names.
• Some interest in less closely related information.
• All participants want to see organism names in conjunction with gene names.
• A majority of participants prefer to see term suggestions grouped by type (synonyms, homologs, etc).
• Split in preference between single-click hyperlink interaction (categories or single terms) and checkbox-style interaction.
• The majority of participants prefers to have the option to chose either individual names or whole groups with one click.
• Split in preference between the system suggesting only names that it is highly confident are related and include names that it is less confident about under a “show more” link.
Study 2: More Results
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
3. Final study once the project was completed
Divoli, A., Hearst, M.A. and Wooldridge, M.A. (2010) "Full Text and Figure Display Improves Bioscience Literature Search”, PLoS ONE 5(4): e9619
Four Hypotheses:
H1: Most participants would have a favorable response to the display of the articles’ figures next to the search results, for most information seeking tasks.
H2: Most participants would have a favorable response to searching over the full text, as opposed to just the abstract and title, for the primary search view.
H3: Some participants would find the grid view with caption search appealing for specialized information seeking tasks.
H4: Some participants would find the table view with table text and caption search appealing for specialized information seeking tasks.
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
Three Usability Studies for BioText: Study 3
- in person surveys: 20 participants
15/20
10/20 7/20
Text search Figure caption search Table search
Frequently 15 8 6
Sometimes 4 7 4
Rarely 0 4 7
Never 0 0 2
Undecided 1 1 1
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
Study 3: Results
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
Study 3: More Results - Favourable features
- Ability to see figure thumbnails.
- Direct links to full paper without going through PubMed.
- Ability to see excerpts and search in captions.
- Good to have two figure view options; grid is good for a quick browse.
- Colors are helpful: easy to keep track what you are looking at.
- The layout, it is easy to navigate.
- Highlighting.
- The expand options don’t require reload so it is fast.
- Clear display/layout. Intuitive/simple. Not distracting despite all the information.
- The caption is viewable without extra work.
- Ability to link to all figures from one paper.
Usability Conclusions
motivation BioText HCI Usability Studies: one, two, three Conclusions [expert opinions…] acknowledgments
• Biology/bioinformatics are unique.
• Don’t assume you know how users think.
• You have to watch them interact with an interface.
• You can never please everybody.
• Several testing iterations are required.
• We need to be publishing more usability studies’ outcomes in Bioinformatics.
Acknowledgements
Andrey Rzhetsky
Eneida Mendonca
James Evans
Sarah White
Zoe Nyssa
Rzhetsky Lab
LICR
pre-interviews (4)
interviews (28)
focus group (7)
Very grateful to all
the experts/participants!
Funded by:
Marti Hearst
Mike Wooldridge
Preslav Nakov
Jerry Ye
Ariel Schwartz
Harendra Gututru
Alex Ksikes
NSF, Genentech
study 1 (8)
study 2 (48)
study 3 (20)
motivation [usability studies…] [expert opinions…] acknowledgments