Electronic Income Withholding Order
Electronic Income Withholding Ordere-IWO A Paperless
Solution
Whats Inside?What is e-IWO?What is the e-IWO process flow?What
are the transmission options?What are the implementation
options?IWO volumes for employers on e-IWOIs System-to-System your
option?Want a fast easy start up?Is the PDF option your ticket to
paperless?PDF Acknowledgement SampleWant a single acknowledgement
entry form?
XLS Acknowledgement SampleEmployer Initiated AcknowledgementPDF
Employer Initiated Acknowledgement SampleWhat do I need to
do?Profile SampleWhat happens next?Who will I get e-IWOs from?What
are the benefits of e-IWO?Need more information?Still have
questions?June 20112Office of Child Support Enforcement
What is e-IWO?States electronically send IWOs to
employersEmployers send acknowledgements to statesA single
interface for all exchange partnersFederal Employer Identification
Number (FEIN) is the key to passing data between the state and
employer Notification of terminations and lump sums by employer can
be handled through the e-IWO PortalThree implementation options are
availableSystem-to-System, PDF and Spreadsheet
June 20113Office of Child Support Enforcement
June 2011Office of Child Support Enforcement4What is the
e-IWOProcess Flow?
What are the Transmission Options?e-IWO uses Secure File
Transfer Protocol (SFTP) for retrieving and dropping off files on
your serverPretty Good Privacy (PGP) can be used to encrypt files
that are sitting in front of your firewallFTP with Virtual Private
Network (VPN) is also an option if you do not have SFTPPortal does
all the pulling of files from your server and pushing files to your
server dailyEmail as a transmission option is not availableJune
20115Office of Child Support Enforcement
What are the Implementation Options?If you receive a significant
number of IWOs per week or month and have available IT resources
for a 3-5 month programming effort, System-to-System may be the
option for youIf you do not have the IT resources, the fillable PDF
or XLS spreadsheet are your best optionsFactors contributing to
what option to chooseIT resources availableNumber of IWOs received
in a weekAvailable time to implementJune 20116Office of Child
Support Enforcement
IWO Volumes for Employers on e-IWOSystem-to-SystemEmployer
receives 1000 orders a weekPDFEmployer receives 350 orders a
weekEmployer receives 500 orders a weekSpreadsheetEmployer receives
300 orders a weekThere is really no specific numberWhat option can
your organization handle?June 20117Office of Child Support
Enforcement
Is System-to-System your Option?Files are dropped off at your
organization in either flat file or XML format you chooseA PDF
version of the IWO can be provided for each record in the fileEach
IWO Detail record is accepted or rejected and returned in an
Acknowledgement fileAcknowledgements with errors are returned to
employer for fixing and resendingSoftware Interface Specification
documentation help availableJune 20118Office of Child Support
Enforcement
Want a Fast Easy Start Up?The No-Programming option is for
you!Two options are availablePDF its best known as the Pretty Darn
Fast optionXLS its the Xtreme Lightning Speed optionYou simply
check Accept or Reject in a PDF, or enter A or R on a row in the
XLSConnectivity setup is required for both optionsBoth options
require a minimal amount of testingYou can be up and running in
less than three weeksJune 20119Office of Child Support
Enforcement
Is the PDF Option your Ticket to Paperless?For each IWO being
sent by a state, a PDF document for each order and a pre-filled
Acknowledgement PDFFiles names are coupled so it is easy to match
order to acknowledgementCheck Accept or Reject Supply a reason code
if rejectingSave PDFMove to your outbound directoryYoure done!June
201110Office of Child Support Enforcement
June 201111PDF Acknowledgement Sample
Office of Child Support Enforcement
Want a Single Acknowledgement Entry Form? XLS is for youYou
receive an IWO PDF for each Income Withholding Order being sent to
you by a state and a single spreadsheet for acknowledging IWOsEnter
accept or reject for each rowSupply a reason code if rejectingSave
XLSMove to your outbound directoryYoure done!
June 201112Office of Child Support Enforcement
XLS Acknowledgement SampleIts all on one pageJune 201113
Office of Child Support Enforcement
Employer Initiated AcknowledgementAll options allow for the
employer to notify a state when an event such as termination or
lump sum payment arisesYou can notify a state when an employee is
terminatedYou can notify a state if you are going to issue a lump
sum payment to an employee You are in control when to release these
notices
June 201114Office of Child Support Enforcement
PDFEmployerInitiatedAcknowledgementSample
June 201115Office of Child Support Enforcement
What do I Need to do?All exchange partners must register by
completing the e-IWO Profile form and providing their FEINsProfile
form includesAgreement to exchange dataYour contact informationYour
exchange preferencesSystem-to-System, PDF, ExcelYour file namesYour
server informationUser ID, Password, IP Address, Host Name,
Directory Name, PortJune 201116Office of Child Support
Enforcement
Profile SampleJune 201117
Office of Child Support Enforcement
17
What Happens Next?We get connected to your SFTP server - takes
about 3 - 4 daysA file is dropped on your server to make sure
connectivity is set up correctlyBegin testingSystem-to-system: We
send you test IWOs, then you send test acknowledgements. All the
files are checked for data quality and conformancePDF /
Spreadsheet: You accept and reject a recordAfter testing you are
ready to go
June 201118Office of Child Support Enforcement
Who Will I Get e-IWOs From?ArizonaCaliforniaColoradoDistrict of
ColumbiaIdahoIllinoisIndianaMassachusettsMichiganMissouriNebraskaNew
Jersey
New YorkNebraskaNorth
CarolinaOhioOklahomaOregonPennsylvaniaTexasVirginiaWashingtonWest
VirginiaJune 201119Office of Child Support Enforcement
What are the Benefits of e-IWO?Money gets to the family
fasterAll IWOs coming from the Portal look the sameNo more mail to
open and IWO PDFs are image ready!Reduced phone calls from
statesIncreased accuracy and reliability of dataSaves time, money
and resources at NO COST TO EMPLOYERS
June 201120Office of Child Support Enforcement
Need More Information?Software Interface Specification
documenthttp://www.acf.hhs.gov/programs/cse/newhire/employer/publication/eiwo/sis/eiwo_sis_qc.htme-IWO
Workgroup meets monthly31 states and 65+ employerse-IWO
WorkplaceSign up to receive monthly meeting minutes, business rules
and other informationContact Bill Stuart to gain access to the
WorkplaceJune 201121Office of Child Support Enforcement
Still Have Questions?Contact Bill StuartEmail -
[email protected] - (518) 399-9241June 201122Office
of Child Support Enforcement
