51
Embracing Guerrilla Research By Chris Myhill

Embracing guerrilla research

Embed Size (px)

DESCRIPTION

As UX practitioners, we know the value of user research, and understand that 'failing to plan is planning to fail'. Quite often though, our budgets or timescales fall far shorter than our aspirations. I'll show how real data can still guide decision making when traditional research methods are off the table.

Citation preview

Page 1: Embracing guerrilla research

Embracing Guerrilla ResearchBy Chris Myhill

Page 2: Embracing guerrilla research

Who is this chucklehead?

@wearearchitect

I’m the lead UX designer here and I blog here

@justuxdesign

Page 3: Embracing guerrilla research

@justuxdesignthat’s what I’m called on the twitter

Page 4: Embracing guerrilla research

Living the agency life

Page 5: Embracing guerrilla research

One day, in the meeting room…

Page 6: Embracing guerrilla research

Let’s just rely on best practice** (read: guess)

Page 7: Embracing guerrilla research

time to go gorilla guerrilla

Page 8: Embracing guerrilla research

guerrilla

Oxford Dictionary definition

Actions or activities performed in an impromptu way, often without authorization.

Page 9: Embracing guerrilla research

My 5 top tips for Guerrilla research

Page 10: Embracing guerrilla research

1) Set specific research goals.

2) Ditch the lab, get a laptop (and some doughnuts).

3) Don’t drown in documentation.

5) Don’t wait for permission.

4) Online tools are your best friends.

Page 11: Embracing guerrilla research

Traditional UX research is involved

Page 12: Embracing guerrilla research

What was the issue?

Page 13: Embracing guerrilla research
Page 14: Embracing guerrilla research

Google analytics

Some heat mapping or user recording tool

Ad-hoc user testing

Page 15: Embracing guerrilla research

Online survey Five second test Just show it to some people

Page 16: Embracing guerrilla research

Analytics data Surveys

Page 17: Embracing guerrilla research

Identify big questions early

Page 18: Embracing guerrilla research

1) Set specific research goals.

2) Ditch the lab, get a laptop (and some doughnuts).

3) Don’t drown in documentation.

5) Don’t wait for permission.

4) Online tools are your best friends.

Page 19: Embracing guerrilla research

Space-age setups are optional

Page 20: Embracing guerrilla research

“Easy test user recruiting is crucial to an effective usability process. The average per-user cost is $171”

Page 21: Embracing guerrilla research

$855 - 1,710!!!!

Page 22: Embracing guerrilla research

It doesn’t need to be that expensive

Page 23: Embracing guerrilla research

Silverback Quicktime(3.0 coming soon!)

Page 24: Embracing guerrilla research

…and if all else fails…

Page 25: Embracing guerrilla research

1) Set specific research goals.

2) Ditch the lab, get a laptop (and some doughnuts).

3) Don’t drown in documentation.

5) Don’t wait for permission.

4) Online tools are your best friends.

Page 26: Embracing guerrilla research
Page 27: Embracing guerrilla research
Page 28: Embracing guerrilla research
Page 29: Embracing guerrilla research
Page 30: Embracing guerrilla research
Page 31: Embracing guerrilla research
Page 32: Embracing guerrilla research
Page 33: Embracing guerrilla research

- INTERMISSION -

Page 34: Embracing guerrilla research

@justuxdesign

Page 35: Embracing guerrilla research

1) Set specific research goals.

2) Ditch the lab, get a laptop (and some doughnuts).

3) Don’t drown in documentation.

5) Don’t wait for permission.

4) Online tools are your best friends.

Page 36: Embracing guerrilla research
Page 37: Embracing guerrilla research
Page 38: Embracing guerrilla research
Page 39: Embracing guerrilla research
Page 40: Embracing guerrilla research
Page 41: Embracing guerrilla research
Page 42: Embracing guerrilla research
Page 43: Embracing guerrilla research
Page 44: Embracing guerrilla research
Page 45: Embracing guerrilla research
Page 46: Embracing guerrilla research
Page 47: Embracing guerrilla research
Page 48: Embracing guerrilla research
Page 49: Embracing guerrilla research

1) Set specific research goals.

2) Ditch the lab, get a laptop (and some doughnuts).

3) Online tools are your best friends.

5) Don’t wait for permission.

4) Don’t drown in documentation.

Page 50: Embracing guerrilla research
Page 51: Embracing guerrilla research

THANKS!@justuxdesign