1HUGHES PROPRIETARY

Hughes Overview

2HUGHES PROPRIETARY

Hughes Network Systems

Leadership in all aspects of broadband network solutions

and services

Managed broadband services for enterprises

and consumers

Managed Digital Media Solutions for enterprises

including Digital Signage and Training & Learning

Broadband network design, implementation,

and operation

Customer support and network management

Our Focus

March 8, 2013

3HUGHES PROPRIETARY

Hughes Network Systems

EnterpriseAn expanding range of broadband & digital media products, services and solutions to enterprises of all sizes

GovernmentServices, solutions and products that support the many missions of government

Service ProvidersProducts and technologies to create or expand service offerings

Homes, Home Offices & Small BusinessesHigh-speed internet service

March 8, 2013

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Hughes Market Leadership

Hughes 59%

Gilat 25%

Telesat 2%

ViaSat 2%Other 7%

North American Enterprise Satellite Market Share

IP VPN North American Services Site Share

AT&T 32%

Verizon 24%

Hughes 14%

Sprint 7%

Qwest 5%

Level 3 4%

Other 14%

Note: Based on domestic sites in service according to COMSYS, 2009 Report

2008 Vertical Systems Network-based VPN/MPLS, FR/IP, Site-to-Site Landline + Satellite Sites

March 8, 2013

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Security threats are increasing

IT staffs and budgets are

stretched to their limits

Network uptime is essential

Compliance regulations

are constantly changing

Today’s Network Is Evolving

March 8, 2013

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This Evolution Requires Tailored Solutions

One size does not fit all

Peak performance of business applications

Convergence of data, voice & video

24/7 monitoring and management

High Availability Networking

Multiple transports that

perform seamlessly

Easy to deploy,

affordable upgrade path

March 8, 2013

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Family of Services and Solutions

Fully Managed Broadband Network Services

Optimized VPN Networks

Access Continuity

High Availability VPN

All with fully integrated and managed security

Managed Wi-Fi Enterprise

Rogue detection and mitigation

Guest

WAN Acceleration Throughput and performance enhancement via embedded Hughes proprietary solution

VoIP High quality enterprise-grade voice over broadband via Hughes-proprietary embedded end-end ActiveQoS

Digital Media Family of content delivery and display solutions for all types of video-based applications

March 8, 2013

8HUGHES PROPRIETARY

Blue Chip Customer Base

Oil and Gas Hospitality Financial Cellular Backhaul Retail

Government RestaurantsEntertainment

and SportsIntegrators and

Service Providers

BP

Chevron

Exxon Mobil

ConocoPhillips

Murphy Oil

Shell

HSBC

Springleaf

MorganStanley

VISA

Reliance

Hutchison Max

Vivo

TIM

Best Buy

CVS

Jiffy Lube

Safeway

Lowe’s

Rite Aid

Carter’s

Foot Locker

Big 5 Sporting Goods

National Stores

TJX Companies

Walgreens

Casey’s General Store

Sears/Kmart

Menards

Sherwin-Williams

Beverages & More

Best Western

Wyndham

Burger King

Carl’s JR

Denny’s

Jack in The Box

McDonald’s

Sonic

YUM! Brands

Social Security Administration

Government Education & Training Network

IRS

Air Force Reserves

FAA

GTECH

LodgeNet

National CineMedia

PBS

USA Today

Barrett

Telesat

Telefonica

Telstra

Telmex

March 8, 2013

9HUGHES PROPRIETARY

Displaced managed services competitor with Hughes High Availability VPN

Managed Enterprise VoIP and Wi-Fi Services

Upgrade existing narrowband network to Hughes High Availability VPN

Managed Enterprise VoIP Services

Sample Network Deployments

Heartland Automotive Services

Beverages and More

March 8, 2013

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Hughes Enterprise VOIP

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Enjoy the benefits of voice and data convergence—without the high-costs of an MPLS network

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IntroducingHughes VoIP Service

High-quality voice over affordable broadband

Enabled by Hughes

Technology

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Hughes Enterprise VoIP Service

March 8, 2013

Local Numbers Portability (LNP)

Detailed Call Record

Basic 911 & E-911

Simplified Invoicing

Managed Service Delivery

Chargeable Call Blocking

Hughes will either port current number or can supply new number in most areas in US

Consolidated billing

Flat rate/line

Service Provisioning Configuration Management Fault Monitoring and Management Tier 3 Customer Support Performance Management

Service provides Both Basic 911 as well as Enhanced-911 (E-911) as required by FCC, wherever available nationally

Directory Assistance

International calling

Collect calls

Premium (900)

Call detail

HUGHES PROPRIETARY

Hughes VoIP Service Packages & Minute Plans

200 minutes

500 minutes

1000 minutesLong Distance Plans

Q2 2013

Q2 2013• Network Concurrent

Call Path

March 8, 2013

HUGHES PROPRIETARY

Industry recognition of Hughes VOIP…

2012 Internet Telephony Product of

the YearTMC Labs

2012 Unified Communications

Innovation AwardTMC Labs

2012 Hot Companies & Best Products

Network Products Guide

Finalist

March 8, 2013

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VoIP Solution—Dumb Pipe

March 8, 2013

Without congestion, voice packets flow well — good calls

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VoIP Solution—Dumb Pipe

March 8, 2013

During congestion voice packet flow suffers — poor calls

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Hughes VoIP with ActiveQoS—Smart Pipe

March 8, 2013

Despite congestion, voice remains prioritized — good calls

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Typical VPN Performance

* On 384Kbps/1.5Mbps DSL

Netw

ork

Degra

dati

on

n Mean Jitter n Packet Loss

Active QoS Performance

and Real-time Traffic Performance

VoIP Network Quality Requirement

March 8, 2013

Unreliable VoIP

Performance

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* On 384Kbps/1.5Mbps DSL

Significant Reduction in Jitter and Packet Loss Using Active QoS

The Hughes Difference

2500

2000

1500

1000

500

0

5%

4%

3%

2%

1%

0%

1 VoIP call and file transfer

4 VoIP calls and file transfer

n Mean Jitter (ms) n 99th Percent jitter (ms) n Packet Loss (%)

March 8, 2013

Jitter(ms)

PacketLoss

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Operational Metrics

99.95%

Uptime in 2012

100%

Uptime since Apr 2012

100%

Meeting Voice

Quality SLA

March 8, 2013

HUGHES PROPRIETARY

Benefits of ActiveQoS for VoIP

With ActiveQoS

• Enterprise-grade

• 6 lines on typical DSL

• Voice Quality SLA

Without ActiveQoS

• Best efforts

• 1 or 2 lines maximum

• No Voice Quality SLA

March 8, 2013

HUGHES PROPRIETARY

Summary

Hughes: High

quality, enterprise VOIP

nationwide via broadband.

Offers a Voice Quality SLA via

ActiveQoS

ComprehensiveHosted Voice

feature set

Offering keeps existing phones

& wiring; reduces

disruption

Fully Managed Hosted Service

March 8, 2013