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@ullabres @espnguyen
@ espnguyen / @ullabres
@ espnguyen / @ullabres
@ espnguyen / @ullabres
@ espnguyen / @ullabres
5%
20%
@ espnguyen / @ullabres
@ espnguyen / @ullabres
84% of organizations
have remote workers
Changes how
we work
65% of
companies are
deploying at
least one social
software tool
Always on --
Consumers use
an average of 4devices every day
20% expect
a response
within one hour
via social media
Rise of the social
consumer
44% of
consumers
complain via
social media
Humans have an intrinsic drive to engage and connect
We organize into communities to get things done - at home, and at work
Modern social capabilities remove the barriers of geography and time
@ espnguyen / @ullabres
@ espnguyen / @ullabres
@ espnguyen / @ullabres
If you build it, will they come?
Who are you
emailing?
Start by asking yourself three questions
1.
2.
3.
@ espnguyen / @ullabres
›
Benefits
@ espnguyen / @ullabres
›
Benefits
@ espnguyen / @ullabres
Benefits
›
@ espnguyen / @ullabres
Distribution
Lists Got Ya
Down?
Email Overload
@ espnguyen / @ullabres
@ espnguyen / @ullabres
Narrate Your Work.
Work Out Loud.
If what you’re working on isn’t worth
sharing, then why are you doing it?
@ espnguyen / @ullabres
“How do we address
people posting
inappropriate content?”
@ espnguyen / @ullabres
People don’t come to work to
get fired.
@ espnguyen / @ullabres
Yammer SharePoint EmailInstant
Messaging
4 2 1 1
I need to find someone
with a certain
expertise.
Whether it's via
employee profiles or
finding people
contributing to certain
conversations, Yammer's
rich search capabilities
make it an ideal place to
find expertise within your
organization.
With MySites enabled,
SharePoint provides
some capabilities to find
experts in your company.
Yammer provides some
depth by being able to
see conversations and
topics to which people
have contributed.
While possible to find the
right person via email,
this method is not very
efficient because it's
confined to who you
know and restricted by
the information you have
stored within your silo'd
email inbox.
Similar to email, instant
messaging not as
efficient because you are
limited to finding
expertise among the
people you know.
@ espnguyen / @ullabres
2015 80%
@ espnguyen / @ullabres
@ espnguyen / @ullabres
@ullabres
@espnguyen
Working Out Loud: Your Personal Content Strategy
How to Compete When IT is Abundant
Six Obstacles of an Internal Community Manager
The Future of Work
Steve Nguyen’s Social Collaboration links
Enterprise Social Customer Success
Welcome To Your Social Journey
The Rise Of Enterprise Social Networks
SharePoint blog Yammer blog
@Yammer @SharePoint @Office365
Yammer Accelerates Momentum Following Microsoft Acquisition
Enterprise social networking - Ignoring new trend should be a crime
Red Robin CIO Drives Change Through IT Management
When social tools go viral, Some Australian organizations are embracing enterprise social media tools
Bring your own service: Employees want social tools at work, despite company restrictions
Evolution of the networked enterprise: McKinsey Global Survey results
Yammer’s 2013 Business Value Survey Results
Your Social Journeya repeatable method
•
•
•
• Technical Enablement
•
›
Planning Phase
›
Social is transforming the way we work together
80% 20%
By 2014, social networking services will
replace email as the primary vehicle for
interpersonal communications for 20% of
business users.
Source: Gartner, Business Gets Social Innovation Key Initiative Overview, July 2011
By 2015, the 20% of
enterprises that employ social
media beyond marketing will
lead their industries in revenue
growth.
Source: Gartner, Business Gets Social Innovation Key Initiative Overview, July 2011
