Euro Consulting EMEA Company Profile

“On Demand IT Solutions”

Contents“On Demand IT Solutions”

Euro Consulting EMEA • i

Euro Consulting EMEA

• What Do We Do? 1

• Euro Consulting EMEA, On Demand IT Solutions. Introduction 2 About Us 3

• Euro Consulting EMEA, Professional & Expert Services. 4 Maximo Asset Management 5 TRIRIGA Intergrated Workplace Management System 6 Business Intelligence 7 CRM Customer Relationship Management 8 ECM Enterprise Content Management 9 ERP Enterprise Resource Planning 10 Billing Solutions 11 ETRM Energy Trading & Risk Management 12 • Total iGaming Business & IT Solutions On Demand 13 iGaming Solutions Introduction 13 iGaming Business Consultancy 14 iGaming White Label Consultancy 14 iGaming IT Solutions Consultancy 15

• Euro Consulting EMEA Office Locations 16 Head Office United Kingdom 16 Netherlands 17 Malta 18

• Our Clients & Partners 19

• Contact Us 20

• IBM Maximo Asset Management• IBM TRIRIGA• Oracle Business Intelligence Enterprise• Energy Trading & Risk Management• Enterprise Content Management• Customer Relationship Management• Billing Solutions• Enterprise Resource Planning• Oracle Training University• Oracle RighNow Specialists • iGaming Business Solutions• iGaming White Label Consultancy• iGaming IT Solutions

At Euro Consulting EMEA, our aim is to ensure the success of EVERY project, We work with clients to help with the delivery of their project, through providing Professional and Expert Services, working with you to define simple or complicated enterprise solution architecture, world Class development, and being on-hand to provide best in class support when you really need it.

What Do We Do?“On Demand IT Solutions”

Euro Consulting EMEA • 1

Euro Consulting EMEA focuses exclusively on the success of companies deploying enterprise Applications and technology. Our experts deliver on Euro Consulting’s commitment: to ensure that you benefit from a trusted lifetime partnership with Euro consulting and to help you achieve your business goals not only for now however also for the future.

We offer a unique focus on many different application and technology initiatives by combining leading expertise, broad coverage, global reach, and a flexible delivery model, which is designed for the needs of each client. At Euro Consulting EMEA, our aim is to ensure the success of EVERY project, We work with clients to help with the delivery of their project, through providing Professional and Expert Services, working with you to define simple or complicated enterprise solution architecture, world Class development, and being on-hand to provide best in class support when you really need it.

We have a strong portfolio of System Integration offerings to provide increased added value for clients, as well as a source of better growth and profitability. Our enhanced distributed delivery model has quality, scalability, predictability and flexibility at low price point, and we have a strong onshore and offshore presence from both our “Advanced Oracle Service Centre” (AOSC) and IBM Maximo Centre of Excellence based out of our Edinburgh, Malta and Netherlands offices.

“We pride ourself on the expert knowledge of its staff, the quality of its deliverable’s, value-add tools, methodologies and processes and the open, honest and trusting relationships established over the years

with our clients and partners alike, this is vitally important for us in such a niche market.”

Introduction


“Our approach is relationship driven – we regard ourselves both as consultant and partner, and geared to provide you with positive outcomes at all stages of our

relationship.”

Euro Consulting EMEA is a leading IT Consulting and business services organisation. It provides business consulting, system integration and IT system support. Euro Consulting works closely with its customers to understand their IT needs, enabling change that increases their efficiency & productivity by applying our deep industry knowledge in the relevant areas.

Globally we have built an established ECM, Oracle, EAM and Telecom Networks capability (including document and record management) delivered through our European practices (including UK) linked via an international network. Our network of almost 15,000 specialists world-wide and our legacy of over 100 completed projects to date, we are recognised as a specialist for all major enterprise applications that are available on todays competitive market.

Our Oracle Practice is very specific to the Industry sectors we specialise in, over the years we have built an Oracle Competence Centre with expertise with Siebel CRM, OBIEE, Oracle Database. SOA Architecture, Fusion Middleware, Customer Data Integration (CDI) and the only Competence Centre in the UK with experienced CC&B (formally Cordaptix) and lodestar MDM expertise. With the level of expertise we feel we have created a ONE Stop Shop for services, which is a unique service to offer our clients today.

About Us


Professional & Expert Services

IBM MaximoAsset Management

IBM TRIRIGAIntergrated WorkplaceManagement System (IWMS)

Business IntelligenceOracle Business Intelligence Enterprise Edition Oracle Business Intelligence Health-Check

iGaming Business & IT Solutions Total iGaming Business & IT Solutions On Demand

BillingSolutions

CRM Customer Relationship Management

ERP Enteprise Resource Planning

ECM EntepriseContentManagement

ETRM Energy Trading & Risk Management

“On Demand IT Solutions”Euro Consulting EMEA • 4

Maximo Asset Management

“We are proud to employ some of the most skilled Maximo developers in the world. With us you can expect efficient delivery

and World-class results.”

IBM® Maximo® Asset Management is an integrated productivity tool and database that helps you manage all of your asset types on a single software platform accross multiple Industry sectors. Built on a service-oriented architecture (SOA), Maximo Asset Management delivers a comprehensive view of all asset types, their conditions and locations, and the work processes that support them, to provide you with optimal planning, control, audit, and compliance capability. By using the Maximo Asset Management user interface, you can establish key performance indicators (KPIs) to monitor asset conditions and trigger automated action based on changes. You can create, assign, monitor, notify, and report on key process components such as work orders, service desk tickets, and purchase orders, including status, from start to finish.This asset management software provides insight for all of your enterprise assets, their conditions and work processes, for better planning and control.

• Manages asset deployment, specifications, monitoring, calibration, costing and tracking from a single system.• Provides enterprise asset management software for long and short-term planning, preventive, reactive and condition-based maintenance, schedule management, resource optimization and key performance indicators.• Plans inventory to meet maintenance demand, making the right parts available at the right location when needed.• Manages vendor contracts with comprehensive support for purchase, lease, rental, warranty, rate, master, blanket and user-defined contracts.• Aligns service levels with business objectives by defining service offerings and establishing service level agreements (SLAs).• Adapts to changing business requirements and connects with other enterprise systems through a flexible business process configuration platform and scalable service oriented architecture.


TRIRIGAIntergrated Workplace Management System

Euro Consultant EMEA offer a unique focus on many different application and technology initiatives by combining leading expertise, broad coverage, global reach, and a flexible delivery model, which is designed for the needs of each client.

IBM’s solution for workplace data integration is IBM®TRIRIGA®. This solution provides an integrated workplace management system (IWMS).

IBM®TRIRIGA® integrates functional models across: • Real Estate • Capital Projects, • Facilities Space Management, • Facility Maintenance • Environmental & Energy Management

“Euro Consulting EMEA is an IBM® Business Partner and offer the full TRIRIGA® suite of products. Offering professional and expert, business and technical support services, Euro Consulting EMEA will successfully implement a solution designed to the client’s specific requirements. The TRIRIGA Solution optimises your

enterprise, by managing your workspaces to the highest efficiency.”Euro Consulting EMEA • 6

Business IntelligenceEuro Consulting EMEA’s “Oracle BI (Business Intelligence) Health-Check” delivers a thoroughgoing and sufficient assessment of a BI Implementation from a technical and a practical perspective. Working solely on the Oracle Business Intelligence product stack, our BI Architects are widely recognised as some of the top OBIEE, OBI Applications and ODI architects in Europe. Our Oracle BI Health-Check will assure the complete Business Intelligence product stack, from the end user Dashboards and Reports through to the underlying Data-Warehouse.

Our experts deliver on Oracle’s commitment to ensure that you benefit from a trusted lifetime partnership with Euro Consulting. Euro Consulting EMEA is one of Europe’s most experienced Business Intelligence consulting firms and is primarily focused on assisting clients in achieving a significant return on their Business Intelligence investments.

“Euro Consulting EMEA’s Business Intelligence Services. Delivering detailed and thorough

analyitics of your business.”


CRM Customer Relationship Management

Euro Consulting EMEA can assist you in implementing the very latest in CRM technology or in developing a proven CRM technology solution that is new to your company environment. As a leading Oracle Certified Partner, our extensive experience allows us to deliver best-in-class advice, feasibility, implementation and support, ensuring you get the most out of your CRM investments. Whilst we focus on delivering premium CRM Services to our clients, we also look to add value to your CRM investments by increasing Return on Investment and lowering Total Cost of Ownership.

Our CRM consultants are highly trained, highly skilled and experienced across numerous vertical markets; our knowledge extends to mixed database and application environments and with over 20 European consultants it is likely that the challenges you face in your next project have already been successfully met by one or more of our team in the past.

Our Oracle Consultancy services range from delivering CRM application health checks to assisting in the implementation of your CRM migration or CRM upgrade. They also include project scoping, design services, business intelligence, disaster recovery, application/database security and application support. We now cover over 80% of Oracle’s ever growing portfolio of technologies.

“At Euro Consulting We are often called in to work alongside other Large consulting Firms (especially Siebel-implementation consulting

firms) that are inadequately skilled or too expensive. Our clients identify the problems

around on implementations and seek our advise from our CRM Experts. Our Professional and

Expert Services are from time acquired by Oracle Consulting to inject real product or Industry

Specific experience. With 10 years actual Hands on experience we are your CRM Partner.”


ECM Enterprise Content Management

“Euro Consulting EMEA is the market leader in providing end-to-end Enterprise Content and Document

Management services to clients across the globe. We work with together with our clients to develop ECM strategies

and implement these accordingly.”

Euro Consulting EMEA has worldwide professionals who can design, manage, implement, upgrade and outsource solutions across multiple ECM products.

Content Management has many facets including enterprise content management, web content management (WCM), content syndication and digital or media asset management. Enterprise content management is a vision, a strategy, or even a new industry, but it is not a closed system solution or a distinct product. Therefore, along with DRT (Document Related Technologies) or DLM (Document Lifecycle Management), ECM can be considered as just one possible catch-all term for a wide range of technologies.


ERPEnterprise Resource Planning

“We have a network of worldwide best in field professionals who can design, manage, implement, upgrade and outsource solutions across

multiple ERP products.”

Euro Consulting EMEA has worldwide professionals who can design, manage, implement, upgrade and outsource solutions across multiple ERP products. ERP, Enterprise Resource Planning, is principally an integration of business management practices and modern technology. Information Technology (IT) integrates with the core business processes of a corporate house to streamline and accomplish specific business objectives. Consequently, ERP is an amalgamation of three most important components; Business Management Practices, Information Technology and Specific Business Objectives.

In essence an ERP is a massive software architecture that supports the streaming and distribution of geographically scattered enterprise wide information across all the functional units of a business house. It provides the business management executives with a comprehensive overview of the complete business execution, which in turn influences their decisions in a productive way. At the core of ERP is a well managed centralized data repository which it acquires information from and supplies information into the fragmented applications operating on a universal computing platform.


Billing

“With over 7 years solid Customer Care & Billiing (CC&B) delivery expertise. Our CC&B competence centre is the largest in Europe providing some the

best-experienced consultants available worldwide.”

Euro Consulting EMEA has worldwide professionals who can design, manage, implement, upgrade and outsource solutions across multiple Billing and Meter data management products.

The support will include, but will not be limited to: • Planning and estimating large scale Customer Care & Billiing (CC&B) projects • Advising sales and delivery teams on functionality, and be able to offer advice on key project functional and technical decisions, either at the proposal or implementation stages • Support design and configuration of system and enhancements • Conducting Quality Assurance reviews

In addition to this project support we provide Oracle CC&B and MDM delivery Expertise. We play a key role in identifying and developing Oracle CC&B-related assets, to strengthen your business

At Euro Consulting EMEA we are the only consultancy services organization who have over 7 years solid CC&B delivery expertise. Our CC&B competence centre is the largest in Europe providing some the best-experienced consultants available worldwide.


ETRMEnergy Trading & Risk Management

Euro Consulting EMEA is a leading OpenLink and Murex consulting company providing system selection, implementation, integration and managed support services for clients in the Capital Markets and Commodities sectors. Euro Consulting EMEA prides itself on the expert knowledge of its staff, the quality of its deliverable’s, value-add tools, methodologies and processes and the open, honest and trusting relationships established over the years with our clients and partners alike, this is vitally important for us in such a niche market.

On the other hand, we also can dedicate our first-class procurement team to source and utilize their market knowledge to draw consultants who either have previously worked with us or with one of our partners to join existing teams for set periods.

“We are a leading OpenLink and Murex consulting company working

with a number of major Uk & European clients in the Capital

Markets and Commodities sectors.”


iGaming Business Consultancy: • Audit Services • License Compliancy • Gaming License Application Assistance • iGaming Business Planning • Affiliate Management Consultancy • CRM Business Consultancy • CRM Project Management • Marketing Business Consultancy • Marketing Project Management • Cashier/ Payment System Consultancy • Multi Language Contact Centre Customer Service Support 24/7 • Executive Placement • Business Staffing Support • White Label iGaming Setup • Risk Management • Payroll Services • Accountancy 5% Fixed Corporation Tax Model • Company Set up • Staffing/Payroll Services

iGaming IT Consultancy: • CRM “Igaming On Demand ”Platform For Sales & Customer Service “Oracle RightNow” “Oracle Fusion CRM” “Oracle CRM On Demand” • Integrated Marketing “iGaming On Demand” Platform • Website Design & Hosting Services • iGaming Business Intelligence Platform “Oracle OBIEE” • iGaming ERP Platform “ Oracle Fusion Applications” “Oracle Financials” • CRM and Marketing Project Management • On Demand iGaming Technical Professional & Expert Services • Mobile iGaming Development for OSX & Android • Smart TV iGaming Development • Infrastructure Consultancy • Cisco “Plug and Play” VOIP International Telephone System • CRM Live Chat Solution “Oracle RightNow” • SMS Worldwide Marketing all Networks

iGaming Solutions

iGaming Business & IT Cosultancy

“Total iGaming Business & IT Solutions On Demand” Euro Consulting EMEA • 13

Euro Consulting EMEA offers end to end White Label Consultancy and set up for entrepreneurs, we pride ourselves as being the most efficient companies in European and US markets, focusing on customer satisfaction, security and most importantly ROI.

We can offer some of the best iGaming platforms, skins and the best available games available in todays very competitive market for casino, skill games, bingo, poker and sports betting. At Euro Consulting EMEA we give you the consultancy to make the correct decision based on our years of experience in the iGaming industry, we can guarantee the best possible deal for your investment, ensuring your time is not wasted speaking to multiple White Label Companies.

Euro Consulting EMEA compliance consultancy offers you outsourced regulatory-compliance support services specified for the iGaming sector. Through our full-fledged iGaming Department we provide a ‘one-stop shop’ service to our clients. Although principally engaged in assisting clients to obtain gaming licenses in Malta and to comply with the remote gaming regulations in Malta, Euro Consulting offers its clients other consultancy and advisory services which include legal, taxation, accounting, payroll, recruitment and auditing services (finance and IT).

As a consultancy firm it is our responsibility to continuously follow any change of regulations that the LGA (Lotteries and Gaming Authority) issue in order to assure that our client’s application process will run smoothly which will be ensured by our qualified law consultants. We work closely with you, first to establish your needs, and then to provide tailored, practical solutions.With over 10 years experience within the IT industry we can offer our clients a best in class IT solutions designed specifically for the igaming industry which meets LGA (Lotteries and Gaming Authority) standards.

iGaming Business Cosultancy


iGaming Solutions

iGaming White Label Cosultancy

“Total iGaming IT Solutions On Demand”

RTN Oracle RightNow

CRM Oracle CRM Fusion

Analytics Cloud ServiceChat Cloud Service

Email Mgmt Cloud ServiceDynamic Agent DesktopOracle Communications

Social Experience

Built In Analytics Customer Master

SalesIncentive Compensation

Mobile & Outlook IntegrationTerritory & Quota Mgmt

KPI, Dashboard & Extensibility FW

Marketing

RTN Marketing

Euro Consulting EMEAMarketing

CRM FusionMarketing

Oracle Fusion ERP Data Warehouse

Financials • Procurement & Spend • Supply Chain & Order Mgmt • Human Resource • Projects

OBIEEOracle Business Intelligence

Enterprise Edition Suite

• “Out of the box” IT Package

• No Customisation Required

• No Infrastucture Required

• No Infrastucture Cost

• Fixed Implementation Cost

Euro Consulting EMEA is an Oracle Gold Partner and are offering our ‘Total iGaming IT Solutions On Demand’ industry solution designed specifically to maximise Business Development and Customer Relationship Management for your iGaming company.

Euro Consulting EMEA have successfully launched an ‘out of the box’ solution for the iGaming industry that requires no or little configuration, no infrastructure or support costs. Our iGaming solution covers CRM, Live Chat, Marketing and a Business Intelligence platform from Oracle’s best of breed product stack.

We offer a unique focus on many different application and technology initiatives by combining leading expertise, broad coverage, global reach, and a flexible delivery model, which is designed for the needs of each client. Our Industry solution increases time to market, reduce costs, and deliver a competitive edge.


United KingdomEuro Consulting EMEA Head Office, 23 Blair Street, Edinburgh, EH1 1QR, UK


HEAD OFFICE

UNITED KINGDOMEDINBURGH


Euro Consulting EMEA Office Locations

NetherlandsEuro Consulting, EMEA, Leeuwerikplein 101, 144HZ, Purmerend, Holland


NETHERLANDS


Euro Consulting EMEA Office Locations

MaltaEuro Consulting EMEA, 104 Old College Street, Sliema, SLM 1377, Malta, EU


MALTA

Euro Consulting EMEA • 18Euro Consulting EMEA Office Locations

Pharmaceutical

Oil, Gas, Energy & Utilities

Finance

Manufacturing

Hospitality

Transport

Telecom

“On Demand IT Solutions”Euro Consulting EMEA • 19

Our Clients & Consulting Partners

Our Consulting Partners

© copyright Euro Consulting EMEA Produced in Malta, EU, 2013

All Rights ReservedEuro Consulting EMEA and the Euro Consulting EMEA logo are trademarks or

registered trademarks of International Business.Other company, product and service names may be trademarks or service

marks of others.References in this publication to Euro Consulting EMEA productsor services

do not imply that Euro Consulting EMEA intends to make them available in all countries in which Euro Consulting EMEA operates.

Euro Consulting EMEAHead Office (UK): +44 (0)131 220 2820 Malta Office: +356 2778 0717 e: [email protected]: www.euroconsulting-emea.eu

facebook.com/euroconsultingemea

twitter.com/eu_consulting

United KingdomEuro Consulting EMEA Head Office, 23 Blair Street, Edinburgh, EH1 1QR, UK

NetherlandsEuro Consulting, EMEA, Leeuwerikplein 101, 144HZ, Purmerend, Holland

MaltaEuro Consulting EMEA, 104 Old College Street, Sliema, SLM 1377, Malta, EU


Professional and Expert Services