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Bruce Moody [email protected] Facebook.com/bruce.moody Twitter.com/bruce_moody

Family Readiness Conference, Chicago, 2011, Social Media Brief

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Download this presentation to access the notes below the slides. There are links to the policies and studies cited in the brief. I welcome questions, comments regarding this brief, your social media concerns or social media in general. This is a work in process, as is the way we communicate and innovate with social media. Thank you. Bruce Moody [email protected] Facebook.com/bruce.moody Twitter.com/bruce_moody

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Page 1: Family Readiness Conference, Chicago, 2011, Social Media Brief

Bruce [email protected]/bruce.moodyTwitter.com/bruce_moody

Page 2: Family Readiness Conference, Chicago, 2011, Social Media Brief
Page 3: Family Readiness Conference, Chicago, 2011, Social Media Brief
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Just One?Two?

Page 9: Family Readiness Conference, Chicago, 2011, Social Media Brief

It’s better!

Page 10: Family Readiness Conference, Chicago, 2011, Social Media Brief

Instead, it has created silos of interest. Tribes.

The internet was supposed to homogenize everyone.

Seth Godin

Page 11: Family Readiness Conference, Chicago, 2011, Social Media Brief
Page 12: Family Readiness Conference, Chicago, 2011, Social Media Brief

Tell a Story

Connect a Tribe

Lead a Movement

Make a Change

I hope Bruce ties EFMP to

my model

Page 13: Family Readiness Conference, Chicago, 2011, Social Media Brief
Page 14: Family Readiness Conference, Chicago, 2011, Social Media Brief

Meet the Millennials

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Page 16: Family Readiness Conference, Chicago, 2011, Social Media Brief

48%check Facebook right when they wake up

42%leave their phones on or near their beds

when they go to sleep

"Nothing really seems to bother them about their dependence on the technology."

Scott Campbell, Assistant Professor of Communication Studies, University of Michigan

42%if a friend texts them in the night

they want to wake up and answer it

Page 17: Family Readiness Conference, Chicago, 2011, Social Media Brief

Generation C

ConnectedCommunicatingContent-centricComputerizedCommunity-orientedAlways clicking

Page 18: Family Readiness Conference, Chicago, 2011, Social Media Brief

39% of Millennial employees won’t work at companies that block Facebook

SAP Study: Access to their social media results in better and faster decisions

Page 19: Family Readiness Conference, Chicago, 2011, Social Media Brief

Millennials visit social networks once or more per day, where they…

• Access thought leadership and information unavailable inside the walls of the company• Showcase the company• Increase the speed of collaboration• Research business decisions

Page 20: Family Readiness Conference, Chicago, 2011, Social Media Brief
Page 21: Family Readiness Conference, Chicago, 2011, Social Media Brief

79 % of moms with children younger than 18 actively use social media

55% of moms bought a product because they saw it on a blog

40% of moms bought a product because they saw it on Facebook

Page 22: Family Readiness Conference, Chicago, 2011, Social Media Brief
Page 23: Family Readiness Conference, Chicago, 2011, Social Media Brief

70% feel amount of news available from different sources is overwhelming…

Get me outta here.

Page 24: Family Readiness Conference, Chicago, 2011, Social Media Brief

74.6% say Facebook is a major way in which they receive news and information

Ahhhh, better.

Page 25: Family Readiness Conference, Chicago, 2011, Social Media Brief

74.6% say Facebook is a major way in which they receive news and information

Ahhhh, better.

Page 26: Family Readiness Conference, Chicago, 2011, Social Media Brief

“The most relevant and up-to-date information came from blogs, Twitter and Facebook.

44,000 Nashvillians were without power.

The only way I was able to receive critical information about the severe weather advisories and the growing flood problem was through Twitter and Facebook on my phone.”

Laura Click of Nashville

Page 27: Family Readiness Conference, Chicago, 2011, Social Media Brief
Page 28: Family Readiness Conference, Chicago, 2011, Social Media Brief

The Army’s public affairs staff at Fort Hood used Facebook to publish a note saying the media relations office is inundated with requests and is answering queries as quickly as possible.

Page 29: Family Readiness Conference, Chicago, 2011, Social Media Brief

"The opportunity of social media and government is not economic or technological. It’s emotional.”

Aneesh Chopra, United States Chief Technology Officer

Page 30: Family Readiness Conference, Chicago, 2011, Social Media Brief

Creators

The Social Technographics Ladder classifies people according to how they use social technologies.

Conversationalists

Spectators

Critics

Collectors

Joiners

Inactives

Page 31: Family Readiness Conference, Chicago, 2011, Social Media Brief

Creators

Conversationalists

Spectators

Critics

Collectors

Joiners

Inactives

Inactives neither create nor consume social media of any kind.

The Social Technographics Ladder

Page 32: Family Readiness Conference, Chicago, 2011, Social Media Brief

Creators

Conversationalists

Spectators

Critics

Collectors

Joiners

Inactives

Spectators consume social media blogs, user-generated video, podcasts, forums or reviews.

The Social Technographics Ladder

Page 33: Family Readiness Conference, Chicago, 2011, Social Media Brief

Creators

Conversationalists

Spectators

Critics

Collectors

Joiners

Inactives

Collectors organize content for themselves using RSS feeds, tags and voting sites like Digg.com.

The Social Technographics Ladder

Page 34: Family Readiness Conference, Chicago, 2011, Social Media Brief

Creators

Conversationalists

Spectators

Critics

Collectors

Joiners

Inactives

Critics respond to content from others. They post reviews, comment on blogs and participate in forums.

The Social Technographics Ladder

Page 35: Family Readiness Conference, Chicago, 2011, Social Media Brief

Creators

Conversationalists

Spectators

Critics

Collectors

Joiners

Inactives

Conversationalists voice their opinions to individuals, business and organizations using Facebook, Twitter and other social media.

The Social Technographics Ladder

Page 36: Family Readiness Conference, Chicago, 2011, Social Media Brief

Creators

Conversationalists

Spectators

Critics

Collectors

Joiners

Inactives

Creators make the social content consumed by others. They write blogs or upload video, music or text.

The Social Technographics Ladder

Page 37: Family Readiness Conference, Chicago, 2011, Social Media Brief

You can not force anything to go viral.

Content is King Nobody clicks on

those ads.

Be where they are.Meaningless comments are good.

(I’ll explain.)

Get your boss onFacebook andTwitter andYouTube andBlogs

Have a senseof humor.

Let your writing be readable.

Page 38: Family Readiness Conference, Chicago, 2011, Social Media Brief

Follow Friday

Wha? I don’t get it.

That means nothing to me!

What do I

follow?

Page 39: Family Readiness Conference, Chicago, 2011, Social Media Brief

Follow Friday

Cool! Got it!This, I

understand.

Yea, I’ll follow this!

Page 40: Family Readiness Conference, Chicago, 2011, Social Media Brief

Tweeting Around the Clock

Good night. zzzzzz…

What’s for dinner?

Good morning, sunshine.

Page 41: Family Readiness Conference, Chicago, 2011, Social Media Brief

Photo Friday

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Is it safe?

…to use social media?

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"...agencies may use third-party websites and

applications to engage openly with the public."

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Page 45: Family Readiness Conference, Chicago, 2011, Social Media Brief

COMMENTS BY OTHERS ARE NOT ENDORSED

The Department of Defense does not necessarily endorse, support, sanction, encourage, verify or agree with the comments, opinions, or statements posted on the website.

Page 46: Family Readiness Conference, Chicago, 2011, Social Media Brief

COMMENTS BY OTHERS ARE NOT ENDORSED

you dont give a rats tail about our troops you just use them for your own sick gain

I wouldn't join forces with anything that has to do with this current administration.

Talk is cheap their actions show something ugly

I think it's a slap in the face. Be so loving, so caring, when just a few days ago....SORRY NO PAYCHECKS, DEAL WITH IT...

military intelligence genius breeding program you can find weapons of mass ecology instruction augmented reality now.

pathetic

publicity gimmick

WORDS ARE NOT ENOUGH !!!

Hypocrites....

Excuse me while I throw up.

Ah, I love freedom of speech.

Page 47: Family Readiness Conference, Chicago, 2011, Social Media Brief

"This is a terrible time to be a control freak."Secretary of State Hillary Clinton

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Page 49: Family Readiness Conference, Chicago, 2011, Social Media Brief

Naval OPSEC Video

Page 50: Family Readiness Conference, Chicago, 2011, Social Media Brief

Teen's Facebook party cancelledwhen 200k threaten to show up

Surprise!

Where’s the bathroom?

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Privacy is passé, if not dead.

Confessional Tweets

We are the Wikileakers of our own lives.

Narcissistic Status Updates

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“The Singapore government, as a whole, is not averse to using new media. But we’re not completely sure how to use it yet.”Goh Yam Song, Deputy DirectorEmergency Preparedness, Singapore

Page 53: Family Readiness Conference, Chicago, 2011, Social Media Brief

The Muppets: Beaker’s Ballad (Dust in the Wind)

Page 54: Family Readiness Conference, Chicago, 2011, Social Media Brief

HOW TO

NOT funny!

Man, that was offensive!

Wow, he blew it.

Who was Gilbert

Gottfried?

FAIL

Page 55: Family Readiness Conference, Chicago, 2011, Social Media Brief

"Gilbert's recent comments about the crisis in Japan were lacking in humor and certainly do not represent the thoughts and feelingsof anyone at Aflac," the company, which does75% of its businessin Japan, said in astatement.

Page 56: Family Readiness Conference, Chicago, 2011, Social Media Brief

Bruce [email protected]/bruce.moodyTwitter.com/bruce_moody