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Today’s WebinarMobile Payments:Driving Revenue Through Customer Engagement
and Technology
Jeremy Julian,VP Professional Services
Gary Stotko,VP Sales & Marketing
RESTAURANT TECHNOLOGY GUYS
Your Presenters
Ryan Williams,Marketing Manager
With special guests
Tal Zvi NathanelMyCheck US CEO & Co-founder
Frances ZelaznyExecutive VP, MyCheck US
Mobile Payments…
We all know mobile payments are the future.
The world we live in
Online Physical World
The world we live in
Online Physical World
In online purchasepayment is a problem
In the physical world, purchasepayment is NOT a problem
So…
What is the problem then?
Operational Goals
ENHANCE OPERATIONAL EFFICIENCY
DRIVE TRAFFIC AND SALES
HIGHER CUSTOMER ENGAGEMENT
How does mobile payment do this?
Enhance operations while increasing customer experience
MERCHANTS WILL GAIN• Faster table turns (3-10 mins.)• Greater tips (18% avg. increase)• Less chargebacks & walk-outs
CUSTOMERS WILL GAIN • Better service• Streamlined payment methods and
easier splitting• Emailed receipts
Drive Traffic and Sales
Need to be able to reach a broad user network
Merchant
Network
YOU
Higher Customer Engagement
Loyalty & Data• Collect and monetize data• Seamless loyalty program• Group insight across locations
Have your own app• Higher adoption rate• Brand Asset• More Loyalty
Not all mobile payments are created equal
Key features to look for:• Seamless integration into POS• Built-in loyalty and rewards• Offer other features like pickup and delivery• View bill in real time• Allow guests to split bill, add tip, track
benefits
Meet MYCHECK
MyCheck is a checkout technology that allows users to view, split, and pay
their bill from their smartphone.
Enhances the customer and merchant experience by integrating to the POS
TSR User Flow
STEP ONELocation
STEP TWOGet Code
Choose Rewards
STEP THREEShow & Done!
Get receipt
QSR User Flow
JOIN CLUBJOIN MAILING LIST, ACCEPT
T&C AND TOU
PUNCH CARDTRACK
VISIT / $ / ITEMS
GET ITEM / %AUTO SEN TO POS WITH
CODE
REWARDJOIN
JOIN _______ AND GET ___
REWARD
Rewards
Blockheads is a super-popular NY-based chain that is launching
their own app based on MyCheck technology to provide guests a
single portal for pay-at-the-table, order ahead, delivery and rewards, to enhance their
experience and brand engagement.
20
Blockheads
ORDER AHEAD
SELECT PICK UP
CHOOSE ITEMS ADD SPECIFICATIONS
VIEW ITEMIZEDBILL
SCHEDULEPICK UP
TIME
Order Ahead
Five Napkin Burger is a popular hamburger chain based in NY that
has implemented MyCheck technology in their mobile web
site to provide patrons a one stop for pay-at-the-table, order ahead,
delivery and loyalty.
22
Five Napkin Burger (US)
What NOW?
Mobile payment is here.1. Choose your approach• Be proactive, accept mobile payment• Create an asset
2. Ask your POS provider which solutions are supported3. Accept as many as you can
Q&APlease type your
questions in the control panel.
Thank you for joining ustoday!
Visit our blog at restauranttechnologyguys.com
Gary Stotko949.680.8449
Tal Zvi Nathanel917.287.5780
Frances Zelaney917.862.1373
Connect with us!
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