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USA – CANADA – UK – CHINA – INDIA
Global Outbound Telemarketing Market - Procurement Market Intelligence Report 2017-2021
USA – CANADA – UK – CHINA – INDIA
Scope of The Report
• Market insights of the global outbound telemarketing market
• Supply insights of the global outbound telemarketing market
• Pricing insights of the global outbound telemarketing market
• Category essentials of the global outbound telemarketing market
• Cost drivers that will shape the supplier landscape
• Understanding the challenges faced by the procurement managers
• Analysis of the key procurement best practices to drive the
maximum benefits
• Supplier market landscape and future trajectory of the market
USA – CANADA – UK – CHINA – INDIA
Procurement Best Practices
To mitigate outsourcing-related risks, buyers need to adopt systematic procurement practices to gain better control
over suppliers, irrespective of prevalent market forces. With appropriate planning, this can help manage expenses
better and procure suitable services to offer a seamless customer experience.
• Choosing a service provider with multi-channel capability
• Engaging with third-party service providers
• Engaging in short-term contracts
• Implementing supplier performance tracking metrics
Key Strategies
Global Outbound Telemarketing Market - Procurement Market Intelligence Report 2017-2021
USA – CANADA – UK – CHINA – INDIA
Procurement Challenges
Factors such as the shortage of skilled workforce and high rejection rates are affecting the telemarketing industry
and are increasing procurement complexities.
Key Challenges
• Shortage of skilled telemarketers
• High rejection rates
• Lack of consumer data
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Top Suppliers and Regions
Suppliers Regions
• Marketone
• Marketmakers
• Telecontact Resource Services
• Onbrand24
• Americas
• APAC
• Europe
View Our Report: Global Outbound Telemarketing Market - Procurement Market Intelligence Report 2017-2021
USA – CANADA – UK – CHINA – INDIA
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USA – CANADA – UK – CHINA – INDIA
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Global Outbound Telemarketing Market - Procurement Market Intelligence Report 2017-2021 Contact Us
USA – CANADA – UK – CHINA – INDIA
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