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Green IT

Green ITSM

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What was the last touch point you had with a product or promotion that was Green? My guess is the answer was probably sometime this morning. The green movement is happening and whether we are ready or not it has crept into IT. I’ll discuss why this is happening now, what it means when we say “Green IT”, and how you’re going to be affected and what you can do.

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Green IT

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Agenda

• What is Green IT?• Green IT adoption on the rise• Where to start• Can ITIL help?

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What is Green IT?

• “the study and practice of designing, manufacturing, using, and disposing of computers, servers, and associated subsystems… efficiently and effectively with minimal or no IMPACT on the environment”

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Why now?

“The energy use of the nation’s servers and data centers doubled from 2000 to 2006… under current efficiency trends, national energy consumption by servers and data centers could nearly double again by 2011. “

“By 2010, for every $1 spent on hardware, 70 cents will be spend on power and cooling. By 2012, for every $1 spend on hardware, $1 will be spend on power and cooling…”

IDC

EPA

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Data center growth

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Green IT – on the riseOne-quarter of IT leaders in the US are either “very” or “extremely” concerned about energy efficiency and environmental responsibility, yet only nine percent consider themselves to be “very” or “extremely” green.”

Info-Tech 2007 Green Index

20% consider Green IT to be of high interest in 2007, 40% consider Green IT to be of high interested in 2009

Gartner Data Center Conference polling 2007 - 2009

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Contributing Factors

Corporate Initiatives

Government regulation

Power constraints

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Start in the Datacenter

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Virtualization

•Flexible

•Efficient

•Improved economies of scale

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Additional Data Center approaches

• Consolidation• Blade servers• Efficient cooling• Cloud computing• Combine approaches

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Greening your organization

• Computer sleep modes

• Screen saver or killer

• Telecommuting

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ITIL green?

•Adaptable method

•Service Portfolio

•Incident

•Change

•Asset

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IT Governance and CSR

Foundation for green initiatives in IT and the business

•IT Governance = subset of Corporate Governance

•Corporate Social Responsibility

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Service Portfolio & SLA’s

• Service portfolio inputs – green• Service Level Agreements – incorporate CSR policy– Define with green objectives– Frame discussion with green initiatives

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Incident

• Opportunity for carbon scoring–Outsourced?–Site visits?–Internal support?

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Change Management

Environmental factors

Impact

Compliance

RFC scoring

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Green components in ITIL

• Map CI to existing services

• Configuration management

• Asset management

• Capacity management

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Green clouds in the forecast?

• ITIL a good start• Assumes ITIL maturity• Cloud can help

According to Gartner, by 2012, 20% of businesses will

own no IT assets

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It’s not easy being green

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Let’s connect

Ruann TillerServiceNow [email protected]

http://blog.service-now.com/