GSF 2011 Chris Marin 4-3 Technologies That Enable Changing How We Work

Government Solutions Forum 2011

Technologies that Enable Changing how we Work

Cisco Confidential 1© 2010 Cisco and/or its affiliates. All rights reserved.

Curtis Knapp – VP – Services, Agilquest

Chris Marin - Solutions Manager, Cisco Systems

Anil Nandigam – Product Manager, Cisco Systems

IT17

Slide 1

IT17 be aware of siege environment - newsbusiness results that have business resultsInformation Technology, 2/14/2011

• Changing the way we work

• Telework Technologies

Video

Cisco Virtual Office

Agilquest

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

Agilquest

• Q & A


Case 1: Field Agent

Case 2: Knowledge Worker

Case 3: Technical

Worker

Case 4: Call Center User

Case 5: Executive

Home Office


AgencyCampus

Case 6: Small Mobile Office

Internet

Video / Collaboration



• Policy that is driven from the top

• Training on how to work and motivate

• Computing that delivers applications to the perimeter

• Security that scales and is easy to deploy


Security that scales and is easy to deploy

• Video to engage


[email protected] [email protected]


Teleworker AnyConnect

Branch

Public Internet

OEAP CVO


Applications and Data

Ent. Edge HeadendsASR1k/ISRG2/ASA/WLAN Controller

Datacenter

Datacenter Edge

Mobility

Policy:ACS5.x

CampusSecuritySecurity

WirelessWireless

RoutingRouting

SwitchingSwitching

Unified Communications

& Video

ManagementSecurity

Mobility/Wireless


Remote Site Head-End Site


Cisco 800 Series Secure

Wireless Router

Cisco Secure Router with VPN

Cisco Unified Phone 7900 Series

Zero Touch Management

• Remote routers can be shipped directly to end user with the CVO factory defaults

• Strong PKI security authenticates remote devices

• RSA keys for management and VPN tunnels are separate

• VPN failover to a backup server available

Secure Wireless

Router

Small Offices and Teleworkers

Mobile Users

Public Hotspots


• Spouse and kids are on a separate network with access only to the Internet

• Mobile access is available from hotspots

AAA(ACS)

Head-EndVPN/CA/SDP

Corporate Network

Cisco Unified Communications

Manager

FailoverHead-End

MEVO

Internet3G/4G

ManageExpress Virtual Office - MEVO

End User –New Employee Portal� Easy to use and request

CVO service

� Provides status of your request

� Seamless experience


� Seamless experience

For Businesses and IT –New Management Platform� Reduced Operations Costs

� Simplified IT management and maintenance

– Workflow with user approval and provisioning process

– Built-in case and ticketing system

ManageExpress Virtual Office - MEVO

� Manages endpoints devices from single interface

� Simple user approval and provisioning process

� Device management and


� Device management and configuration

� Automatic addressing for subnet management

� Integration with Cisco ACS

� Built-in case/ticketing system

CVO

MobileUser

Public Internet

3G/4G

Day ExtenderSW VPN

WAASx

WAASx

Feature Richness

�WAASx

�IPv6 (DMVPN 6o4)


Applicationsand Data

Headend

CorporateHQ

Branch

Public InternetWi-Fi

Wired

MEVO

WAE WAAS Central

Manager

�Converged VPN

�Layered Security

�FIPS Compliance

Drivers Requirements Technologies

� Encryption

� Security� Converged VPN (DMVPN,

EasyVPN, SSL, IPSEC)Compliance


� Security

� Policy Enforcement

� Zero Touch Deployment

� Failover/Redundancy

� Plan, Build, and Run

Support

� Optimized Voice/Video

� End-to-End Mobility

� Unified Messaging

EasyVPN, SSL, IPSEC)

� Cisco Unified

Communications

� Secure Mobility

� IPv6

� Integrated Firewall and

Intrusion Prevention

� Policy Configuration

� Professional, Maintenance

and Optimization Services

Manageability

User Experience



Pervasive Technology

IncreasedTelework

Increased Vacancy 70%

Office vacancy


CUCM®

Cisco


IPPI™Workplace

ManagementSystem

OnBoard ®

Step 1 – The handset tells people if Step 2 – The person books the

IPPI™AgilQuest on Cisco VoIP

handset with


Step 1 – The handset tells people if the room is available.

Step 2 – The person books the desk from the handset.

Step 3 – The person’s extension is transferred to the desk.

Step 4 – The person checks out and the desk is made available

handset with IPPI™

Security CardNetwork

ManagementSystem


BadgeSystem

Integration

WorkplaceManagement

System

OnBoard ®

• $11,250 annual average cost per workspace

• 100,000 average number of workspaces per agency

Percent

Workspaces

eliminated

(or applied to 1 year

4 year

total


Percent

Vacancy(or applied to

growth)

1 year

savingstotal

avoidance

20% 20,000 $225 million $900 million

45% 45,000 $506 million $2 billion

70% 70,000 $788 million $3.2 billion

The General Services Administration Turns to Cisco and AgilQuest to meet

the President’s demands


• Presidential memo – Cut $8 Billion in real estate

• President’s Council of Economic Advisors – Implement Workplace Flexibility

• Continuity of Operations Planning (COOP)

• Telework Legislation


Thank you.Thank you.