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Highlights from the EMC & VMware CIO Summit | LAS VEGAS, held at EMC World 2013, where 76 CIOs discussed topics such as the Software-defined Data Center, Cloud, Converged Infrastructure, Big Data, Security, and IT in 2020.
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What is your highest priority for improving storage management capabilities?
Q:
Self-service portal
What do you see as the biggest challenge for your business’ storage infrastructure in the future?
Q:
Managingincreasingcomplexity
Addressingsecurity concerns when moving data outside of the data center into “public clouds”
Achieving theperformanceneeded to keep pace withbusiness demands
Managing cost in the face of massive data growth
11.3%
LEADERS
EDGEHighlights from CIO Summit I LAS VEGAS I May 6-8, 2013
INDUSTRY BREAKDOWN:
CIO TENURE AT CURRENTCOMPANY:
15OR MORE YRS
10-14YEARS
5-9YEARS14.5%
6.5%
4.8%
22.6%
LESS THANONE YEAR1-4 YEARS
51.6%
SNAPSHOT OF CIO SUMMIT ATTENDEES
STORAGE PANEL:
“We’re seeing new performance tiers emerging rapidly. So, we’re putting a very concerted, focused effort around Flash, and how it’s starting to transform applications, processes, and the data center.”
Zahid Hussain, SVP, Flash Storage Division, EMC
“We have this technology called Federated Live Migration, that can non-disruptively move workloads between two Symmetrix. We’re extending that concept across our portfolio.”
Rich Napolitano, President, Unified Storage Division, EMC
IT18%
24%
FinancialServices
14% HealthSciencesManufacturing
Media
16%
4%
Education 5%
Transportation
Consulting
TelcoPublic Sector
Energy 5%
4%
3%
4%3%
Self-tuning,self-healing
40.4%
Fasterprovisioning
21.1%
Tighter integration with
VMware
17.5%Better storageanalytics
15.8%
5.3%
47.2%
26.4%
15.1%
“We’re looking for more fluidity between our products, and ViPR will provide the orchestration.” Brian Gallagher, President, Enterprise Storage Division, EMC
“As differentiators, we want to put more of our energy into leveraging the applications and data in our business, and less focus on trying to be unique in the infrastructures that we use. For this reason, converged infrastructure is inevitable.” Matt Eastwood, IDC
“We looked at the IT services that touch our customers. Converged infrastructure allowed us to look at compute, network, and storage as separate service teams and changing our mindset to a service delivery model.” CIO from Healthcare Service Provider
“In the end, our decision around converged infrastructure became a risk equation: How do we introduce great change while still having to keep the lights on?”
CIO from Airlines Company
CONVERGEDINFRASTRUCTURE:
“Our number-one competitor is our customers building it themselves. So, we focus on a great user experience and delivering on service levels. In the end, we’re enabling fewer people to do more by removing variances and providing greater efficiencies.”
Frank Hauck President, VCE
52%
4%8%
20%
16%
Lack of standard platform
Trying to reverse earlier outsourcing decisions
Excessive dependenceon one or more vendors
Lack of brittle automation
Siloed teams that don’t
integrate and/or consolidate easily
What is your biggest source of operations and infrastructure
pain?
Q:
72.2%
0%11.1%
16.7%Absence ofreliability,governance and/or complianceissues
OPEX efficiencyimprovements
CAPEX reduction/efficiency
Rapid provisioningof compute –
delivery of newservices/applications
What are the biggest wins your infastructure can
deliver to your business
stakeholders?
Q:
41.5%
7.3%
19.5%
31.7%
Departmental/line-of-businesspilot
New applications first
Dev/test onlyuntil proven
Application- specific (database,
web farm, etc.)
What do you feel is the most effective
adoption model for converged
infrastructure?
Q:
SURVEY: WORLDWIDE CONVERGED SOLUTIONS GROWTH
SERVER/STORAGE/NETWORK
$17.8 Billion
$4.6 Billion
2016
2012
versus >2% CAGRNon-converged
Source: IDC
40%CAGR
INTEGRATED SYSTEMS MARKET
INTEGRATED SYSTEMSMARKET
Source: Gartner - Market Share Analysis: Data Center Hardware Integrated Systems, 1Q11-2Q12, 30 Nov 2012
INTEGRATEDINFRASTRUCTURE SYSTEMS
MARKET SHARE
IntegratedInfrastructure
Systems
39%
26%
35%
57%VCE
24%HP
15%HITACHI
2%DELL
1%IBM1%OTHER
IntegratedWorkload Systems
Integrated Reference Architectures
SOFTWARE-DEFINEDDATACENTER:
“We took CEOs business strategies, and built an IT strategy that featured accountability, discipline, change management and a challenge to make the software-defined data center part of our DNA.” CIO From Transportation Company
BILLIONS OF USERS
3RD PLATFORM
DISTRIBUTED
Mobile Big Data Social
LAN/Internet Client/Server
MAINFRAMES
Mainframe, Mini Computer
2ND PLATFORM
1ST PLATFORM
HUNDREDS OF MILLIONS OF USERS
MILLIONS OF USERS
MILLIONS OF APPS
TENS OF THOUSANDS OF APPS
THOUSANDS OF APPS
CLOUD
“The challenge of the software-defined data center model is change. It’s a change in skill sets, it’s a change in process, it’s a change in technology and tools. And then most important, what we did was address change management.” CIO From Service Provider
“We had to align our IT operating model to our business operating model and to transform our role to that of an IT service broker.” Chief Engineer from Large Auto Manufacturer
“Today we’ve talked a lot about velocity of change; constant change is now the steady state. We don’t do boring at VMware.” Paul Chapman, VP of IT Infrastructure, VMware
THE THIRD PLATFORM
Q: What is your greatest challenge in moving to a software-defined architecture?
New operations and managementapproaches
Politics, IT credibility, otherorganizational issues
IT-as-a-Service technical implementation–descriptions, catalog, interface, & SLAs
Availability of trained staff
Finance and accounting: moving CAPEX toOPEX, show-back or charge-back models
38.9%
16.7%
16.7%
5.6%
Other technical or implementation issues 5.6%
16.7%
Adapt how we operate to become anengine for innovation
Run a secure, compliant business
Embrace external providers as a platform for innovation
Break free from KTLO/ maintaining current operations
Reduce CAPEX/acquisition costs
Q: What is the most important outcome to drive?
17.4%
8.7%
4.3%
4.3%
Reduce TCO/OPEX, increase efficiency 4.3%
60.9%
Demonstrate increased IT value through financial measurement and benchmarking
Increase agility to speed-up deliveryof new products and services
Embrace and govern use of externalcloud providers
Actively serve the business insteadof simply KTLO
What is the desired state of your IT?Q:
11.1%
44.4%
0%
11.1%
33.4%Deliver increased value in most cost-efficient way
BIG DATA MEETSBIG SECURITY
“The key difference between a 20th and a 21st century business is that of closed vs. open business model. Open organizations are more nimble.”
Chris Anderson Former Editor in Chief, WIRED
“Boundaries exist, yet cyber respects no boundaries. If NSA captures malware info, why can’t they share with corporate America? The rules to enable are not in place today. There needs to be sharing within corporate America, and between the government and corporations.”
Dave Martin, CSO, EMC
What’s common between leading platform companies like Google, Amazon, and Facebook?
EMC2, EMC, RSA, and their respective logos are registered trademarks or trademarks of EMC Corporation in the United States and other countries. VMware is a registered trademark or trademark of VMware, Inc. in the U.S. and/or other jurisdictions. All other trademarks used herein are the property of their respective owners. © Copyright 2013 EMC Corporation. All rights reserved. 06/13 InfographicFor more information, visit www.emc.com/cio.
“What we’ve seen with cloud, mobility, the sheer number of applications, and Big Data, is a giant expansion of the attack surface.”
“Nation states are starting to cooperate with criminals. Criminals are bundling up IP and selling it to nation states.”
Art Coviello, Executive Chairman, RSA & EVP, EMC
“Risks will be magnified in ways we haven’t imagined.”
“The attack surface is broadening and perimeter defense is just about impossible today.”
Art Coviello, Executive Chairman, RSA & EVP, EMC
“We need legislation to harness what we know and act on it with speed. We need CIOs to support these comprehensive bills.”
Dave Martin, CSO, EMC
What is the biggest potential benefit of Big Data?
Q:
79.3%Improvingefficiency
0% 0%
Managingsecurity& risk
20.7%
Segmentingcustomers &
deliveringcustomized
actions
Innovatingbusiness models,
products & services
BIG DATA& FAST DATA IT in
The Fu
ture
of IT
2020:
“By 2014, 80 percent of new apps will be delivered as software as a service.”
Vernon Turner, IDC
Consumer-grade has become the new standard versus enterprise.
What is Pivotal’s role? To enable our customers to build new, big, fast apps where data is arriving in real time, respond in new time, in an independent way.
– Devising cost-effective methods of extracting value from Big Data
– Maintaining a rigid discipline of standardization and operations
– Creating a culture of agility