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HOW TO IMPROVE YOUR E-COMMERCE STRATEGY Tips 5

How to improve your e-commerce strategy

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Page 1: How to improve your e-commerce strategy

HOW TO IMPROVE YOURE-COMMERCE STRATEGY

Tips5

Page 2: How to improve your e-commerce strategy

The web is a place of constant synthesis and innovation,with industry leaders constantly coming up

with new ways to develop, promote, and sell their products.

HOW TO IMPROVE YOUR E-COMMERCE STRATEGY

Page 3: How to improve your e-commerce strategy

HOW TO IMPROVE YOUR E-COMMERCE STRATEGY

Many e-commerce businesses seem to think that, once they have awebsite through which their products can be purchased, their

e-commerce strategy is fully in place, and needs no further thought.

Page 4: How to improve your e-commerce strategy

HOW TO IMPROVE YOUR E-COMMERCE STRATEGY

HOW TO IMPROVE AND ENHANCEYOUR E-COMMERCE STRATEGY

WE RECOMMEND YOU TAKE SOME TIMETO CONSIDER THE FOLLOWING FIVE TIPS...

Page 5: How to improve your e-commerce strategy

HOW TO IMPROVE YOUR E-COMMERCE STRATEGY

CREATE A USER-ORIENTED EXPERIENCETake time to design a service that you would want to use yourself.

Not only will this more accurately reflect your brand’s ethos,it will also help you to understand your customers’

experience of your e-commerce strategy.

Page 6: How to improve your e-commerce strategy

HOW TO IMPROVE YOUR E-COMMERCE STRATEGY

MAINTAIN A MULTI-PLATFORMRELATIONSHIP WITH YOUR CUSTOMERS

Your e-commerce strategy should aim to connect with them onmultiple levels, enabling interactions via social mediathat will lead

them back to the commercial core of your online presence.

Page 7: How to improve your e-commerce strategy

HOW TO IMPROVE YOUR E-COMMERCE STRATEGY

LISTEN TO COSTUMER FEEDBACK

The best way to keep up with whatcustomers want is to ask them.

Build feedback processes into your online sales platform,but don’t neglect social media.

Page 8: How to improve your e-commerce strategy

HOW TO IMPROVE YOUR E-COMMERCE STRATEGY

REGISTER NOW

ARE YOU AN E-COMMERCE PROFESSIONAL?

WWW.MBACO.COM

[email protected]

Page 9: How to improve your e-commerce strategy

HOW TO IMPROVE YOUR E-COMMERCE STRATEGY

OFFER INCENTIVES

A visible range of incentives can work wondersin customer engagement and retention.

Discount or Promotional Code

Page 10: How to improve your e-commerce strategy

HOW TO IMPROVE YOUR E-COMMERCE STRATEGY

GIVE MOBILE COMMERCE THE TIME ANDATTENTION IT DESERVES

More and more consumers are using their phones astheir primary tool for online browsing and shopping.

Mobile commerce is now central to the e-commercestrategy of most retailers, and an innovation thatno one can afford to ignore.

Page 11: How to improve your e-commerce strategy

HOW TO IMPROVE YOUR E-COMMERCE STRATEGY

CONCLUSION

This will demand a lot more work on the part of your team.

Social media, in particular, can be extremely time-consuming,but the rewards can be considerable.

Rather than merely anticipating consumer needs via market research, and thendeveloping products and sales techniques to fulfil them, e-commerce demandsthat you engage with your customers, constantly, in real time.

Page 12: How to improve your e-commerce strategy

HOW TO IMPROVE YOUR E-COMMERCE STRATEGY

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