Ibm solutions for government interoperability ovidiu bastea

IBM Software Group

IBM Solutions for Government Interoperability - an architectural point of view -

Ovidiu BasteaBusiness Agility Tiger Team

© 2012 IBM Corporation2

Six factors influence and drive the transformation of society and public administration and service

�Changing Demographics

Need for Harmonization

� Increasing Globalization

Rising Interdependencies across social, political, economic and cultural Boundaries

�Global Environmental Concerns

Climate Change

Critical Infrastructures

�Social Relationships

Changing Perception and Requirements for Interaction between Citizens, Enterprises and

Administration

�New Dangers and Threats

Critical Infrastructure Protection – against natural and man-made Disasters

Economic Crisis

� Impact of Technology

New Interaction Patterns

Integration of Legacy Applications and Systems


the envisioned 1-stop-Government


1-stop -Government implication


level of interoperability

IBM defines four phases in the journey to the envisioned 1-stop-Government

Online

Interactive

Integrated

Smarter /

Digital

valu

e


Online Government

putting information and some services online

Limitation to form filling or simple single agency services

Little integration with other agencies; citizens may be required to repeat transactions

Savings through providing services through low cost channels with fewer ressources

High adoption in Government today


Online Government-usecase

Examples of Online Government services:•Citizen demographic info•Road tax information•Citizen loans information•Legal entity check•Tax/income declaration•Public tenders systems•Public financing systems•Online administrative forms

• the Electronic Invoice project at DGI (Uruguay’s tax-collection agency)


Interactive Government

Characterized by citizen portal access to service

Illusion of integration of services by fusing portals

Some more complex transactions are provided

Common authentication methods across services

Little transformation of organization and business processes, just more convenience in access of services


Interactive Government - usecase


Integrated Government

Process integration within and across organizations where they have common function or serve common groups


Integrated Gorvenment - usecase

- Tax administration and social service fraud crosscheck

- Cross border –International/European Police

- Cross Border - Excise systems

An US State’s Department of Revenue - A government agency in an US state reduces time spent exchanging files, increases availability of services and achieves more efficient account management and processing

A government agency in Egypt is able to deliver more timely and efficient services to other government agencies when it engages IBM


Smarter = Digital GovernmentProcess integration within and across organizations where they have common function or serve common groups

Integration across the ecosystem

Convergence of physical and digital infrastructures and the proliferation of intelligent devicesStrong central

direction on identity management

Intelligence is infused into business processes


Smarter = Digital Government – usecases

• NCO Intelligence Network Centric Operation PG51

• Borders and Identity Management• Customs and Tax• Social Services• Intelligent Transportation Systems


Government interoperability – key points

Enforced security

Scalable and Flexible Integration

Automation and Innovation of business process

Unified access portal

Identity and Access M

anagement

Ana

lytic

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What’s next1. Think broadly

� Aligning Business and IT

� Viewing the long-term

� Marching to an operational environment

2. Know your options

� Being aware of forward looking technology

� Seeking innovative grounding

� Understanding solution capabilities

3. Ask for proof

� Going beyond the hype

� Looking for facts, demos and working proof

4. Watch the money

� Assessing value

� Knowing total cost of ownership

5. Don’t just buy; partner

� Seeking trust, not only a transaction

� Interacting frequently

6. Start doing

� Starting small and showing results

� Scaling fast

7. Evolve

� Improving capabilities and adding as needed

There is an opportunity cost of

waiting too long

You can’t get to the desired state all at

once

You can benefit from our collective experience and

total IBM value proposition

Focusing on value gives a more balanced

perspective

You also have to sell the solution to internal

audiences

We have the obligation to coach you for the right

decision

You have to know where you are going

to end up
