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ICT observatories for better governance
PhDr. Irina ZALISOVA EPMA Director (CZ)
I.Zalisova, Ghent, DataDays 2014
Challenges for (regional) development
• Economic threats & crisis (Global Financial Crisis 2008+)– Cost-effectiveness, ROI, public values, sustainable development
• Societal challenges and global trends– Crisis of traditional ways of governance & need of new ways and models of
governance– Involvement of citizens into the decision-making, eParticipation– Social connectivity (Ability to find, create, share, provide, get feedback)– Demand for openness and transparency (Open Data, Open Government
Partnership)– Social connectivity (Ability to find, create, share, provide, get feedback)– Negative demographic trends (Europe)– Migration trends + local wars
• Technology shorter cycles & ICT progress (infrastructures and tools)• Datafication of the world (incl. Big Data). „Data is NEW OIL“…
7 Digital trends of near future
Gerd Leonhard
I.Zalisova, Ghent, DataDays 2014
Opportunities of Data Call• Data-driven economy and ICT-based services - the major opportunities
for Europe. • A wide range of data and ICT-driven development indicators are
produced and available across EU, creating substantial knowledge bases – New engines to boost growth and jobs are addressed by seven flagship
initiatives with Digital Agenda Europe being one of them. Delivery of the actions listed in the Digital Agenda policy programme is assessed on a regular basis and reflected in the Digital Agenda Scoreboard available on-line.
• The data economy calls for new thinking on governance! How to turn data into value?
• Facing economic turbulent developments in Europe, regions must re-estimate their own capacity to plan, assess and manage investments in all fields, especially in the field of ICT.
• Policies´ (R)evolutionI.Zalisova, Ghent, DataDays 2014
ONE project www.oneproject.eu
Improving regional ICT investment planning capacity,transferring good practices and laying foundations for a network of ICTobservatories in Poland, Germany, Italy, Czech Republic, UK, France and Cyprus.
2014-2020 Cohesion Policy objective: new role for innovation and ICT
I.Zalisova, Ghent, DataDays 2014
ONE project approach
• the overwhelming amounts of data are not used properly, especially at the regional level, because of the lack of details, differences in methodologies for measurement and varieties in local contents.
Use of DATA
• at regional level, different stakeholders, such as managing authorities, research centers and ICT implementing bodies, are mostly dealing with innovation policy in an isolated way.
Complex Approach
• innovation and ICT policies are not always managed by appropriate governance mechanism, which is slow and bureaucratic.
Governance
• The assessment of innovation strategies or policies targeting specific territorial problems is present, but knowledge resulting from these assessments is not properly transferred to policy making and to implementation.
Knowledge transfer
ICT observatory as ONE of the solutionsI.Zalisova, Ghent, DataDays 2014
Policymakers face a number of obstacles, falling to predict future development and adequately respond to economic and societal challenges. What is wrong?
ICT observatory for better Digital Governance: Openess, Innovation and Networking
Evidence based management of information society;
Improvement of public spending effectiveness;
Cost reduction and a better knowledge exploitation;
Assessment of (regional) policies’ impact;
Ensuring Structural funds absorption.
I.Zalisova, Ghent, DataDays 2014
I.Zalisova, Ghent, DataDays 2014
Model of the ICT Observatory
• ICT, Data Management, Apps, analysis, predictions
• Publication of results, promotion, communication
• Monitoring of social and economic trends, data gathering
• Support to elaboration of visions, policies and strategies
Compas Senzor & Ruller
EngineScreen
I.Zalisova, Ghent, DataDays 2014
…in a regional landscape
ICT observatory
Information providers (+PSI)
Business (suppliers and users)
Academia (suppliers and users)
Users (internal+external)
Citizens
Politicians
I.Zalisova, Ghent, DataDays 2014
Basic functions of regional ICT Observatory (what)
Support to /co-creation of regional strategies and
policiesManagement
and servicing of the technical infrustructure
Data gathering, storage,
archiving , and safeguarding
Data management systems, information
systems, visualization, GIS etc.
Information service provision for internal and external users
I.Zalisova, Ghent, DataDays 2014I.Zalisova, Ghent, DataDays 2014
I.Zalisova, Ghent, DataDays 2014
I.Zalisova, Ghent, DataDays 2014
From Data to Policies
Archivation, management
DATA INFORMATION KNOWLEDGE
External/internal data&files
Indicator´s card
metadata
SYNTHESISANALYSIS
OUTPUTS
REGIONAL
STRATEGIES
POLICIES
I.Zalisova, Ghent, DataDays 2014
ICT observatory´s holistic approach (how)
•Data, metadata, DMS + area specific knowledge
Knowledge Base
•Business Intelligence tools + Open Data + Public services + wide set of agendas of Public Administration
Policy Intelligence
•eParticipation, Social networks, the picture of reality - featback
Common Sense
I.Zalisova, Ghent, DataDays 2014
… experiences• 2001 - new Czech region (de jure) after PA reform• Hills and fields – agrarian area, 704 small municipalities, no industry,
no high schools, no ICT infrastructure… • Creating regional ICT and ICT strategy at the Greenfield
I.Zalisova, Ghent, DataDays 2014
I.Zalisova, Ghent, DataDays 2014
Creating regional ICT at the Greenfield
• In 10 years from „0“ to number 1 in the Czech Republic
• ROWANET broadband – last generation optical cable network, all bigger cities
• Technological Center, Data storehouse, IMS• eGovernment, eHealth, GIS• Building the new data analytical department for
regional needs, comparing to ICT observatory principles with EPMA
I.Zalisova, Ghent, DataDays 2014
– the Region of ICT
I.Zalisova, Ghent, DataDays 2014
I.Zalisova, Ghent, DataDays 2014
ICT for regional eHealth
Creating ICT strategy from scratchBusinessStrategy
BusinessRequirements
IS/ICT Strategic Direction
Implications
Mid-term planning
Rolling plans
Implications Implications
Roadmap
Assessment of Current
Environment
ICT Requirements
Industry Trends & Best Practice
DisruptiveTechnologies
Constraints
Regular revisions
Management& Governance
EnterpriseArchitecture
Organisation& Supply
Portfolio& Financial
I T Strategy Dimensions
Management& Governance
EnterpriseArchitecture
Organisation& Supply
Portfolio& Financial
Management& Governance
EnterpriseArchitecture
Organisation& Supply
Portfolio& Financial
I T Strategy Dimensions
PortfolioManagement
FinancialManagement
I.Zalisova, Ghent, DataDays 2014
strategic priorities in ICT
Infrastructure/Broadband
eGovernment/eAdministration
Regional Innovation
ICT Adoption for SMEs
eContent/Creative Industries
eHealth
eLearning/ICT for Schools
Mobile solutions & services
Green ICT
Other (various)
Vyso
cina
I.Zalisova, Ghent, DataDays 2014
Vysocina Region thematic ICT observatories
ICT regional
infra-structur
e + Technological Center
ICT and public
administra-tion (eGover
n-ment)
ICT and healthc
are (eHealt
h)
ICT and regional busines
s (Digital
Ecosystem)
ICT and educati
on
ICT and security (eCrime
)
I.Zalisova, Ghent, DataDays 2014
Proceses supported by regional ICT Observatory
DATA
External data
Internal data and files
Indicators and combinations
DATA MANAGEMENT
Agregation
Archivation
Analysis
Vizualization
Security
KNOWLEDGES
Generalsystem oriented
Subjstansivedomain related
Managerial process oriented
REGIONAL STRATEGIES&
POLICIES
Long-term visions
Strategies
Mid-term objectives and
action plans
Evaluation
Technological Infrastructura and Apps
I.Zalisova, Ghent, DataDays 2014
ICT Observatory for better (regional) governance
•Data, metadata, DMS + area specific knowledge
Knowledge Base
•Business Intelligence tools + Open Data + Public services + wide set of agendas of Public Administration
Policy Intelligence
•eParticipation, Social networks, the picture of reality - featback
Common Sense
I.Zalisova, Ghent, DataDays 2014
www.oneproject.euHot topics, excellent speakersFree participation/ registration
Czech cuisine Venue: Czech Permanent Representation to the EU