Content

• Traditional IT Delivery• What is a Hosted Service?• Hosted Service Benefits• IRIS Hosted Solutions• IRIS Hosted Solutions Benefits

Traditional IT Delivery

Traditional IT – Typical Setup

Head Office

Remote Users Home Workers

Servers

Remote Office

Dialup

Internet VPN

Internet VPN

Dedicated Line

InternetASAV

VPNFirewall

WebFilter

Internet VPN

Traditional IT - The Problems

Upfront & Ongoing Costs• Hardware• Software • Mistakes & renewals are costly

Keeping Up With Technology • Hardware becomes dated• Software is resource hungry

End-User Knowledge• Reliance on in-house staff or 3rd

party organisations

Security• Backup• Disaster recovery• Data protection• Data held in the UK

Licence Compliance• Version control• Unlicensed software• Ongoing costs

Environment & Operational• Business continuity• Disaster recovery • Space for IT equipment• Insurance costs

What is a Hosted Service?

What is a Hosted Service ?

Terminology• ASP• Hosted services• SaaS & IaaS• Utility computing• Cloud computing

Delivered Via Internet• Browser application• Thin client• Anywhere access• Broadband

Fully Managed Service• Hardware• Software• Infrastructure• Security• Support

Payments• By subscription• Per user • Per month• Software usage

Hosted Services Delivery Model

Hosted Services Examples

AV/AS Protection

Web Protection

E-Mail Delivery

E-Mail Archiving

Storage

Software Applications

Head Office

Internet “Cloud”

Remote Office

Remote Users

Home Workers

Hosted Service Benefits

Hosted Services Benefits - Business

• Predictable monthly fees• Easily scalable• Quick turnaround• No IT staff required• TCO cost saving • Fast performance • Common interface• Anywhere access• Increased productivity

• Up to date technologies• Server hardware refreshed• Latest software releases• Software updates• Fully managed service• High availability • Reliable service• Device agnostic

Hosted Services Benefits - Technology

• Tier 3 data centre• Data centre security • High levels of physical security• Fully managed backups• Anti virus protection (multi)• Anti spyware protection• Anti phishing protection• Server patching & updates• Application patching & updates

Hosted Services Benefits - Security

IRIS Hosted Solutions

IRIS Hosted Solutions

• Your selected business software installed (with data migrated) and hosted in secure and scalable data centres

• The ongoing management of the servers, software and data including the provision of backup services, installation of security patches and various levels of technical expertiseand support

• All of this for a monthly per-user fee removing capital outlayand enabling efficient budgeting

IRIS Hosted Solutions

IRIS Software

• IRIS Accounting & Business Solutions• IRIS Professional Service Automation• IRIS Field Service & Hire Solutions• Plus other IRIS solutions, e.g. IRIS Payroll

Microsoft Applications

• Microsoft Office• Microsoft SharePoint• Microsoft Exchange Server• Microsoft Windows Mobile

Security

• Anti virus• Anti spam• Anti phishing

Other Applications

• Adobe • PDF creation• Document scanning

IRIS Hosted SolutionsBenefits

IRIS Hosted Solutions - Key Benefits

• Clear, predictable budgeting – monthly per-user fees withno capital outlay puts you in control of your IT spend

• Easily scalable – simply add additional users when required• Fully managed service – frees your team to focus on your

core mission and service delivery• Supports remote access by employees and stakeholders to

IRIS, Microsoft and third-party applications from any location

IRIS Hosted Solutions - Additional Benefits

• Expert service from a world class organisation• Always use the latest software• High levels of security protect your data, your stakeholders

and your organisation• Maximum performance• Access the system anywhere to improve productivity

Internet

Hosted ServicesData Centre

Application servers

Database servers

Email servers

Security/AV/AS

Storage/Backup

Flexible working

Access on the move

Multi-browser email

Device independent

BlackBerry

Windows

iPhone

Hosted Background Summary

• Delivering hosted solutions since 2005• 70+ years combined experience• Fully Managed Virtual Environment• Supported by IRIS Staff• All operations & equipment UK based• Firms: 250+• End users: 3500+

Customer Quotes

“We have saved £25,000 each year in billable hours alone. In the past if there was a problem, we had to stop working to review solutions and implement it ourselves. Now it’s all handled by IRIS. It’s one of the best decisions we ever made.”

Sinclair Scott

"The Hosted system is brilliant. It’s easy to learn and to use and we have made huge savings as a result.“

MH Legal Solicitors

“Without a hosted solution, dealing with IT issues would take at least a day a month of my time and a couple of days for a member of staff. We probably save about £200 a month on IT maintenance and, on average, about £3,000 per year on ad hoc IT issues”

Sole Associates

“By delegating our IT responsibilities to IRIS, we’re free to concentrate on our service delivery and everyone has seen improvements in this area, most notably our clients, which helps us to maintain a competitive edge in the current climate.”

Godolphin Chambers