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© 2012 WIPRO LTD | WWW.WIPRO.COM 1 MAKING IT MATTER

IT and Business Value

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In early 2012, Wipro sponsored a survey of 268 executives to find out how CIOs can link IT investment with business value to enhance their company’s performance. The following slides present the findings of the survey.

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Page 1: IT and Business Value

© 2012 WIPRO LTD | WWW.WIPRO.COM 1

MAKING IT MATTER

Page 2: IT and Business Value

© 2012 WIPRO LTD | WWW.WIPRO.COM 2

Making IT Matter

CIOs who can link IT

investment with

business value can

positively impact their

companies’ performance

In early 2012, Wipro sponsored a survey of 268 executives to find out how CIOs can link IT

investment with business value to enhance their company’s performance. The following

slides present the findings of the survey.

Page 3: IT and Business Value

© 2012 WIPRO LTD | WWW.WIPRO.COM 3

Executive summary of the Wipro survey report

• The way that corporations view technology has shifted

significantly in recent years.

• IT today is often seen as an operational overhead rather than a

competitive weapon.

• CIOs today must take on an important challenge – restoring

the perception of IT in the enterprise as a strategic enabler

rather than just necessary infrastructure or software.

• The way to accomplish this is by understanding the company’s

goals and showing business leaders how IT projects and

services can help reach them faster.

Page 4: IT and Business Value

© 2012 WIPRO LTD | WWW.WIPRO.COM 4

Strong correlation between IT as a strategic enabler and financial

performance

Page 5: IT and Business Value

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How IT can impact the business

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© 2012 WIPRO LTD | WWW.WIPRO.COM 6

Approach to IT spending

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Aligning IT spend with business goals

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Relationship of IT and business

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Steps to success

Understand

• The CIO must gain a nuanced understanding of the organization’s business strategy for today and tomorrow

Gain trust

• The IT department must ensure that it is viewed as a partner who provides ‘value for money’ and can be relied upon for the basics

Achieve business goals

• CIOs must determine how IT investments can help achieve business goals, and describe these benefits in concrete business terms – RoI, reduced time-to-market, etc.

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Conclusion

• The onus is on CIOs to not only understand and control but

also effectively communicate IT costs – and quantify value – to

their counterparts so that the return on these investments is

clear to all.

• CIOs who can successfully do this become valued partners

with the business, and begin IT’s transformation from

infrastructure back to strategic.

• During this process, CIOs must work to improve IT’s

relationship with business leaders.

• It’s the job of the CIO to improve how IT is viewed by the rest

of the C-suite and business leaders across the enterprise.

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About Wipro Technologies

Wipro Technologies, the global IT business of Wipro Limited (NYSE:WIT) is a

leading Information Technology, Consulting and Outsourcing company, that

delivers solutions to enable its clients do business better. Wipro Technologies

delivers winning business outcomes through its deep industry experience

and a 360 degree view of “Business through Technology” – helping clients

create successful and adaptive businesses. A company recognised globally

for its comprehensive portfolio of services, a practitioner’s approach to

delivering innovation and an organization wide commitment to sustainability,

Wipro Technologies has over 130,000 employees and clients across 54

countries.

For more information, please visit www.wipro.com

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Thank You ©Wipro Limited, 2012. All rights reserved.

For more information visit www.wipro.com

No part of this document may be reproduced in

whole or in part without the written permission of the

authors.

Wipro is not liable for any business outcome based

on the views presented in this document. For specific

implementation clients should take advise from their

client engagement manager.