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www.eduserv.org.uk/openathens
Improving your end user experience
Adam Snook – Technical Consultant
Library resources
• Organisations subscribe to resources• Use of electronic resources has grown exponentially
over last 10 years (many organisations are now 100% electronic)
• Individuals go to publisher websites• Need to identify themselves as subscribers• Both on and off-site
Improving access to your online collection
EBSCO A-Z list – with IP & Athens links
WAYF pages
WAYF pages
Providing appropriate links
• Publishers automatically do IP authentication…• But don’t automatically check for federated or
Shibboleth-like authentication• User typically has to navigate WAYF• i.e. choose their organisation from a list
• OpenAthens works with publishers to provide seamless links for OpenAthens users
But at the moment…
• OpenAthens URLs are different from IP authenticated URLs
• All different - each publisher has its own unique structure• http://www.sciencedirect.com/science/journal/01406736• https://auth.elsevier.com/ShibAuth/institutionLogin?entityID=https
%3A%2F%2Fidp.eduserv.org.uk%2Fopenathens&appReturnURL=http%3A%2F%2Fwww.sciencedirect.com%2Fscience%2Fjournal%2F01406736
• http://ajs.sagepub.com• http://openathens.highwire.org/initiate-login?returnURL=http%3A
%2F%2Fajs.sagepub.com%2F
The Redirector
• OpenAthens can provide a single link structure that will:• Authorise users on-network without logging in• Authorise users off-network with a single
OpenAthens login
The Redirector
• Single proxy-like structure for all publishers
• Checks user’s IP address and if on-network, sends them straight to target URL
• If not, OpenAthens constructs the OpenAthens URL and sends the user there
How does it work: on-network?
START
Library uses the same format for all* resources
https://go.openathens.net/redirector/novanthealth.org?url=http%3A%2F%2Fwww.bmj.com%2Fthebmj
User clicks resource link
Redirector checks where the user is
located
IP ADDRESS
I’m using a work PC!
User taken staright there
How does it work: off-network?
START
Library uses the same format for all* resources
https://go.openathens.net/redirector/novanthealth.org?url=http%3A%2F%2Fwww.bmj.com%2Fthebmj
User clicks resource linkRedirector checks where the user is
located
IP ADDRESS
I’m on a device off the network
User taken staright there
Redirector creates OA link and sends
user there
Redirector creates OA link and sends
user there
This means…
• The same URLs can be used in the library portal for on-network and off-network users
• Third party journal A-Z and link resolver products can generate these easily
• OpenAthens manages the special OpenAthens links• Updates these when the publisher makes changes
Summary
• Think about where you promote your resources• Tailor the links to provide seamless access
• Use the Redirector• Examples of good experiences
