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KM in the Cloud
Ritu Kumar, MBA, MS.
Rita Kumar, MBA, MS.
AGENDA• What is Cloud Computing• Fact or Fiction• Today’s Reality• KM Role• Types of Cloud Tools• Selecting a Vendor• Return on Investment
What is the Cloud• What is Cloud Computing?
The term "cloud computing" refers to the on-demand delivery of IT resources via the Internet with pay-as-you-go pricing.
• Saas- deliver a single application to thousands using a multitenant architecture.
• Utility Computing- offer storage and virtual servers that can be accessed on demand.
Fact or Fiction
The Cloud is Growing
The Cloud is 100% Safe
The Cloud is a fad
The Cloud is a fad
The Cloud is a fad
2013- WORKPLACE PRODUCTIVITY REPORT
MIGRATE READY?
KM ROLE
Source: IKNS Program,Columbia University
Collaboration
Collaboration
Collaboration
CLOUD (KM) Selection Process
• Things to look for:o No Upfront Investment- Replace upfront
Infrastructure costs with lower monthly fees.o Low Ongoing costs- Reduces your overall IT costso Flexible Capacity- eliminate guessing on your
infrastructure needso Speed & Agility- Develop and deploy applications
fastero Aps not Ops- Focus on projects that differentiate
your business, not the infrastructureo Global Reach
Cloud Applications
• Cloud Storage: Amazon Web Services, Oracle, IBM, Rackspace, Microsoft, VM Ware, HP Cloud.
• Saas- Cornerstone On Demand (Talent Management), Salesforce.com, Veeva Systems, Box.com, Skydrive, Confluence Ondemand, Sharepoint On Demand.
• Other Typs of Cloud- Paas, DNS as a Service, Network as a Service.
KM ROADMAP• STRATEGY
o How do we define it?• SWOT• Pilot Groups• Coalition Committee• Budget and Resources
• Engagemento Seed Phaseo Blitz Phaseo Sustain Phase
• Adoptiono Storytelling- celebrate the successo Summits and F2F meetingso Brownbags, development dayso Rewards and Recognition
OngoingPhase 1 Phase 2
Sample Roadmap of KM in the Cloud
KM Survey InitialKnowledge Audit(In Process)
KM Survey Pulse Check
Implementation Plan
Knowledge/Weekly News Digest
Knowledge Harvesting in person and build CoP’s online
Migration of Information to chosen repository
CrowdsourcingDevelop coalition committee
Partner with IT on Tool Analysis
Critical Projects ID and alignment
Tool Inventory
Procure collaboration/ repository tool
Create Governance Strategy and Tactical Plan
F2F Storytelling sessions
Ongoing engagement activities
Develop beta version
Q&A
Question #2
Backup?
Q&A
Question #3
Backup?(Storage/space
issues)
Q&A
Question #4
KM Surveys, Metrics
Q&A
Question #5
Other gov’t agencies, companies ‘in the
cloud?’
Conclusion
Knowledge Continuity
John HovellLearning Operations and Technology
“Thank you!”
Individual Student Enrollment
Contact: Marie JefferyStudent Success ManagerPH: 757-595-5658Email: [email protected]
Group Training or Site LicensesContact: Eric WeidnerDirector of Business DevelopmentPH: 703-327-7096Email: [email protected]
www.kminstitute.org