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Clear, Bold Communication July 22, 2011

Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

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Slides from July 22, 2011 keynote at AAFCP conference in Duluth, MN. Topic: Clear, Bold Communication.

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Page 1: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Clear, Bold Communication

July 22, 2011

Page 2: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Lori L. Jacobwith

• Nearly 25 years as a communication strategist & fundraising coach

• Measurable: Helped organizations raise $120 million in last 11 years.

• Impact: My work creates environments where people find ease and joy generating support for their mission.

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Page 3: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

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Thousands of messages barrage us every single day.

Page 4: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

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How can you stand out?

Page 5: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

2 by 4 rule

Clear, Bold Communication

Page 6: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

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Clear, Bold Communication

Page 7: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

What do you want

supporters to do?

Clear, Bold Communication

Page 8: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Definition

Development: The total process by which an organization increases public understanding of its mission…

~ Source: AFP Fundraising Dictionary, (Association of Fundraising Professionals)

Page 9: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

• Telling Your Story - Intro

• Asking – Take Action

• Maximize Relationships – Stay Relevant

• Managing Data

The Secret to Fundraising: Clear, Bold Communication

Page 10: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

• Telling Your Story - Intro

• Asking – Take Action

• Maximize Relationships – Stay Relevant

• Managing Data

The Secret to Fundraising: Clear, Bold Communication

Page 11: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Communication

46% of supporters stop supporting for reasons connected

to “a failure to communicate.”

~ Penelope Burk & Cygnus Applied Research

Page 12: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

The most overlooked & important component by most organizations.

Communication

Page 13: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Do this in pairs:• Introduce yourself

& the work of your organization.

• You may use up to 3 sentences.

Clear, Bold Communication

Page 14: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Support moves toward boldness and clarity of communication

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Page 15: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Clear Adjective

1. free from doubt or confusion2. certain in the mind; sure3. easy to see or hear; distinct 4. evident or obvious

Collins Essential English Dictionary 2nd Edition 2006 © HarperCollins Publishers 2004, 2006

Clear, Bold Communication

Page 16: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Bold Adjective

1. courageous, confident, and fearless

2. immodest 3. standing out distinctly;

conspicuous

Collins Essential English Dictionary

2nd Edition 2006 © HarperCollins Publishers 2004, 2006

Clear, Bold Communication

Page 17: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Think outside the box

Clear, Bold Communication

Page 18: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Words Create Experiences

Page 19: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Use this clear value statement & introduce again: [different partner]

“We are (who?).

We specialize in working with (whom?)

We help them (to do what?)."

Clear, Bold Communication

Page 20: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

In 2010, $290.89 billion was contributed to charities in the United States.*

Breakdown of charitable giving:• 5% from corporations• 14% from foundations• 81% from individuals (includes bequests)

*Source : Giving USA, June2011

Support for charitable organizations

Page 21: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

1. There’s never enough.

Three Toxic Myths of Scarcity

Page 22: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

2. More is better.

Three Toxic Myths of Scarcity

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3. That’s just the way it is.

Three Toxic Myths of Scarcity

Page 24: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

1. Listen.

2. Connect with your community where they are.

3. Allow your community to spread your messages.

Sharing Your Mission Powerfully

Page 25: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Storytelling

The story provides the argument, the logical rationale for others to provide support

Page 26: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

• What was life like before…•What happened?

•What is life like now?

Storytelling Format

Page 27: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Clear, Bold Communication

Page 28: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Six Word Stories

Page 29: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Clear, Bold Communication

“A story is a way to say something that can’t be said any other way.”

~ Flannery O’Connor

Page 30: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

NEED exists when something is missing

Page 31: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Why is it important for you to exist?

Clear, Bold Communication

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• Stakeholder• Engaged leadership

What is your role? • Observer• Ambassador

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Support comes from deep, profound, relatedness.

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• What’s Working?

• What’s Missing?

• Share a story that causes people to feel & take action

• Listen

Communication

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Greatness is not a function of circumstance. Greatness it turns out, is largely a matter of conscious choice & discipline .

Page 36: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

Share:One thing that inspired you

One thing you may do differently

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Blog and monthly e-Newsletter

Membership – special offer

Key Note & Breakout Sessions

Customized Fundraising Action Planning Sessions

Connecting with Lori

Page 38: Lori Jacobwith AAFCP Keynote Clear Bold Communication July2011

[email protected]

www.LoriJacobwith.com

952- 949-2105

http://twitter.com/LJacobwith

Lori Jacobwith

Thank you!