SharePoint Session 3 Managing SharePoint in a Mobile World

• Ron Charity• roncharity@gmail.com• 416-300-6033

BIO

Ron CharityA published Technologist with 20 + years in infrastructure and application consulting.Experience working in the US, Canada, Australia and Europe. Has worked with SharePoint technologies since 2000.Currently he is responsible for a large global SharePoint environment consisting of several farms that service 140 countries.Plays guitar in a band, rides a Harley Nightster, owns a Superbird and enjoys travel especially beaches.

Objectives

• SharePoint 2013 mobile investments• Office Web Applications• Types of Mobile Applications• Architecture considerations• Application development impact• Mobile enterprise application platforms• Third Party Apps for SharePoint• Managing devices with Mobile Iron• Operational Impacts• Governance• Where to get started• Additional reading

Before we get started…

•There are many ways to approach this topic•This is a kick start – don’t under estimate what your taking on – especially large organization•Depends on your role and where you are in the mobility journey…•I will cover a top down approach but also be specific about what you can do to get the most out of mobility•Where to get started based on role

Managability Risk Areas

• Mobile is how people work and socialize these days, but mobile introduces risks

• SharePoint security model - Site security model separated from AD (RISK)

• Content in sites – audit, security breach and data loss risk

• Compliance and security policy are your friend• Application development will require refit• Devices will require aggressive mgmt.

SharePoint 2013 mobile investments

• Mobility improvements offer an optimized mobile browser experience.

• iPhone and Android 365 clients launched• Browser support improved and widened• New and improved features include– Device channels– Office Web Apps– Geo location– Push– Mobile alerts

Office Web Applications

• Web versions of Word, Excel, PowerPoint and OneNote

• People want access to office apps and not office like apps

• Third-party tools launch web applications when creating, editing or viewing

• Office Web Application have split from SharePoint

• Require a dedicated farm

Type of mobile applications

• There are three types of mobile applications according to Gartner– Native – developed using native tools and

incorporate all the devices features but require specialized skills and tools.

– Web / Browser - Uses device native browser and is Based on HTML 5.0,, is developed using VS, write once and deploy many.

– Hybrid – Rich client with logic running on SharePoint server, developed using both vender and VS tool kits

MEAPS and why you might require one

•MEAP – Mobile Enterprise Application Platform•Addresses how you develop for multiple platforms•Comprehensive suite of products and services that enable development of mobile applications…•Address the difficulties of developing mobile software – skills, speed to market, multiple platforms• Gartner and Kajashi have some great articles

MEAPS and why you might require one

MEAPS and why you might require one

MEAPS and why you might require one

Enabling Mobility Features

•Mobile features are activated by default•Option of viewing it in PC mode (full screen) or in a view designed specifically for smartphones•Mobile view displays depends on device•SharePoint includes a feature called the Mobile Browser View that checks if the mobile browser you’re using can support HTML5.•If it does, then a contemporary mobile view is shown.

Mobility Views OOB

Mobility Views – Harmon.ie

Mobility Views - SharePlus

Mobility Views – Mobile Entree

Enabling Mobility Features

• Mobility is enabled by default• The interface is Mobile ready• Will get you 50% of the way there– Require mix of third party and or app

development / MEAP• The gotcha is at the device and the type of

work people want to do while mobile•Microsoft paper http://technet.microsoft.com/EN-US/library/ff393835.aspx

Application development impact

• Number of mobile platforms and application type will impact development

• Rapid technology change will force a more faster more iterative development cycle

• Publishing applications centrally and governing

• Security policy on phone and with application architecture

• Documenting, retaining and succession planning

Third Party Apps for SharePoint

• They can get you mobilized quickly• SharePoint functionality delivered to multiple

platforms• What do you look for?– Vender stability and commitment– Platform support– Aligned roadmap and solid support services

•Comparison article •http://

sharepointpromag.com/sharepoint/comparative-review-sharepoint-solutions-ipad

Infrastructure and Networking

• Know your own network and your mobile phone providers as well.

• For your network you have a few options but you must also consider the requirements of your applications (and MEAP)– Reverse proxy – Mobile proxy server - MEAP– Direct internet access

• Alternatives include 365 and third-party offerings

Managing devices with Mobile Iron

• MobileIron has several product for securing mobile devices

• Mobile iron MDM enables you to create and enforce policies for mobile devices– Encrypt – Disable features– Report on devices– Wipe data

Operational Impacts

• New service offering• Skills for application development• Skills for managing infrastructure and

applications• New security policy to management and

controls• New third-parties to manage• New end user expectations to management• Help desk impacts – cascading impacts

Governance

• Don’t under estimate push back• Expect funding and organizational resistance• IT with business objectives alignment• Executives must have clear visibility to risks

and your control plan• Governance is a key tool that will help– Team awareness regarding risks– Decision traceability– Control plan well understood

Mgmt / Architects - Where do I start?

• Take a top down approach• Establishing a new competency• Must know the lay of the land• Senior sponsorship required• Strategy required – assess needs of workforce• Leverage OOB and COTS• Develop plan based on assessment• POC to market and obtain funding

Administrator - Where do I start?

• Know the state of your farm(s)• What impact Mobility will have on your farms

performance and supportability• Document installations, configuration changes

and new operational activities• Work with manager to obtain tools• Obtain training and self study where you can• Leverage third party providers

Best Practices

• Governance program in place• Develop a staffing / outsourcing plan• Security / risk control must contain mobility• Create and upkeep a security policy• Feasibility study to justify investment and

know where to focus• If you’ve been audited read the report to

understand where risks were found and create a plan

• Know your company policies

Best Practices

• Conduct a feasibility study• Create a control plan – how you plan to

manage security ongoing• Use OOB and COTS as a rule• If you support two or more platforms

consider a MEAP• Plan and test architectural changes• Establish aggressive monitoring plan for

performance, capacity and usage

Additional Reading• Microsoft

– http://office.microsoft.com/en-ca/sharepoint-server-help/configure-a-sharepoint-site-for-mobile-devices-HA102895211.aspx

– Farm communications - http://blogs.msdn.com/b/uksharepoint/archive/2013/01/21/sharepoint-2013-ports-proxies-and-protocols-an-overview-of-farm-communications.aspx

– Plan - http://technet.microsoft.com/en-us/library/gg610510.aspx – Browser Support - http://technet.microsoft.com/library/fp161353(office.15).aspx – External Access - http://technet.microsoft.com/EN-US/library/ff393835.aspx – Administer - http://technet.microsoft.com/EN-US/library/ff393820.aspx

• Kajashi - Analysis of Mobile Enterprise Application Development Platforms | Kajashi – 2012

• Gartner - Magic Quadrant for Mobile Application Development Platforms - August 7th, 2013 ID:G00248487

• AvePoint webinar - https://www.avepoint.com/on-demand-form/?url=http://www.avepoint.com/assets/movie/webinar/

• Axceler webinar - http://axceler.com/resources/webinars/ • Kony – www.kony.com • H3 – www.mobileentree.com

Q&A

• Questions?• Ideas or suggestions you want to

share?• Text chat or contact me at– roncharity@gmail.com – ca.linkedin.com/in/ronjcharity/– www.facebook.com/ron.charity