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Secure and Mobile SharePointYou can have it all

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Frank TrainaPractice Lead, Slalom Consulting

Focuses on integrated digital channel strategy and implementation with a specialty in mobile. Part of Accenture's mobile practice for 12 years before his current role.

Ernie HuberPractice Area Director, Slalom Consulting

Responsible for Slalom's consulting practices in Hartford, including mobile, cloud applications, and CRM. Previously, he worked at Stanley Black & Decker and KPMG Consulting.

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BackgroundPast, Present and Future

It’s a Mobile World

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It spans all generations

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Original iPhone released in 2007

….and we are just getting started.

Original iPad released in 2010

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A lot to think about

Users Enterprise

MDM

EAM

EMM

BYOD

Consumerization

UX

Productivity Risk

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Use Cases

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Sales and Marketing Collateral

Service Technician Collateral

Quarterly Business Reviews

Investor Presentations

Board of Directors package

Standard Process

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Bus Units

Finance

IT

Legal

Sales and Marketing Collateral

Service Technician Collateral

Quarterly Business Reviews

Investor Presentations

Board of Directors package

Some Considerations

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Mobile phones will surpass PC as primary means of accessing internet in 2013

In 3 years from intro, tablet shipments have surpassed desktops & laptops

Over 165MM people have access to SharePoint

So we were not unique in looking for solutions

There are many companies and employees that face the same pain point

In the End

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Sizeable investment in SharePoint

Support organization in place

Information security in place

Answer……Leverage SharePoint

But what about the usability on the mobile device………

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Secure (and usable) Mobile SharePointPossibilities

What We Hear

SharePointWhat we like

Secure

Enterprise IT standard

Powerful collaboration tools

Common CriticismsUsability

Adoption

Search

Off-line use / mobile access

Consumer Apps like DropboxWhat we like

Usability

Easy access across multiple devices

Simple to share with others

Common CriticismsNot an enterprise grade tool

Lacking security / directory integration

Puts corporations at risk

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What we like (SharePoint)Secure

Enterprise IT standard

Powerful collaboration tools

Why not take the best from both worlds?

What we like (Consumer Apps like Drop Box)Usability

Easy access across multiple devices

Simple to share with others

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“ShareBox”

“ShareBox”

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Consumer-like file sharing tools, with enterprise grade strength, utilizing SharePoint as the collaboration backbone

Slalom Internal App Same App Customized for Pharma

This is doable

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Three ways to mobilize SharePointBuild something custom – which is the approach we typically take

Buy a mobile application that can access SharePoint (like SharePlus)

Use an enterprise mobile platform while maintaining interfaces to SharePoint

Document Access• SharePoint 2007, 2010 & 2013 connectivity• Office 365 compatibility• Offline access to synchronized documents• Search all SharePoint fields• View all common document types• Upload files and modify list content

Security and Control• Leverage existing SharePoint authentication• Enforce document-level security• Leverage mobile encryption for local storage• Restrict specific documents to connected

only• Limit specific documents to in-app only

“ShareBox” is just the beginning

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Content driven Enterprise applications can be created with SharePoint as the backbone. Benefits:

Make your enterprise tablets and smartphones more than e-mail / PIM checkers

Use best in breed mobile development tools to create engaging interfaces

Permissions and access are built-in

The Approach is to

Create Mobile Apps that Use SharePoint Content…

Challenges

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There are difficulties to single-use, consumer-like apps that access enterprise data:

Most lines of business want “business as usual”

Tablets & smartphones are not PCs

Corporate capabilities can’t keep up with differentiation in operating systems, even within the same operating system

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Case StudiesUsing these concepts today

Industry: Professional Services End-Users: 130 Business Development Execs

Overview: Consulting organization with 2,200 employees across 12 markets with about 1,000 clients

Business ProblemIn a growing consulting organization, Business Development Execs needed a consistent understanding of client experiences across it’s 12 markets. Newer BD Execs were not always aware of the work completed in other markets.

SolutionSharePoint 2010 was used to house “approved” public facing credentials. Credentials went through a workflow of content creation, client approval, and finally publishing to a shared folder with appropriate access permissions. A mobile app was created to pull down content including copy, video testimonials and project statistics. The mobile app also facilitates ease of searching by market, industry and capability area.

BenefitsClients and prospects get one version of the truth, which has been approved for sharing, regardless of which market they are in, or who is explaining the project experience. This has led to an increase in sales activity for industry targeted campaigns. After this tool was deployed, follow-up meetings have jumped up by 29% since the period before.

Industry: Healthcare End-Users: 7,000 field reps

Overview: 275 operating companies in more than 60 countries employing nearly 128,000 people

Business ProblemVarious business units deployed mobile devices, however, field reps could not get access to files in SharePoint or their SkyDrive Pro accounts. This was important as over 90% of field reps’ work occurs outside of the office. One-off purchases of 3rd party apps circumvented procurement processes, and bloated feature sets of the apps confused end-users resulting in excessive calls to the corp. help desk.

SolutionUsing the interface layer to SharePoint 2013 and SkyDrive Pro, a mobile app was built using only those features necessary to the field reps. Use cases such as move, rename, sync and un-sync were built into the app. In addition, a custom quiz was built in collaboration with IT Security and Compliance to help field reps understand what types of classified data they should not be syncing to their mobile devices.

BenefitsWith mixed mobile devices in the field, employees can now be productive reviewing and interacting with SharePoint data. Without this solution, the client was risking low adoption of their SkyDrive Pro investments.

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For a SharePoint case study - www.bitzermobile.com/sharepoint

For free assessment of your enterprise mobility needs - info@bitzermobile.com

For Slalom’s approach to mobile - www.slalom.com/expertise/mobility For comparing your mobile capabilities - http://mobile.benchmark.slalom.com/

Thank you!

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