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It’s more than just a web page Matt Steel Digital and Print Services Manger Customer Services April 2012

More than just a web page April 2012

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An overview of where things are moving online.

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Page 1: More than just a web page April 2012

It’s more thanjust a web pageMatt SteelDigital and Print Services MangerCustomer ServicesApril 2012

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Meet the internet

In reality no one has ever mapped the whole internet. And now it’s mobile that’s even harder.

In reality no one has ever mapped the whole internet. And now it’s mobile that’s even harder.

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So where are we?

Here

2.52M visits7.9M page views15.55 years

29.2 years

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What is online?

A website Social

meetingplace Widgets Pushed information Mobile apps/sites Entertainment

Augmented reality The cloud Online retail Mapping Reviewing and

commenting Games

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We have a web page

The Field of Dreams:“If you build it they will come.”

Sorry, that only happens in the movies

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It’s all online, job doneWhat we think customers need

What most customers need

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Thinking differently

Bring people to the content

Bring the content to people

Where is the content?

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Bring people to the content

Good: Publish a web address– emails, letters, social media, posters,

publications, tee-shirts, stickers etc…

Better: A short link– Easy to remember and takes up less space.

www.westsussex.gov.uk/leisure/getting_around_west_sussex/roads_and_pathways/report_a_problem-1/highway_form.aspxwww.westsussex.gov.uk/potholes

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Bring people to the content

Augmented reality – QR Codes

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Bring people to the content

Augmented reality where next?

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Bring the content to people

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Bring the content to people

What next?

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Where is the content?

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Where is the content?

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Where is the content?

WSCC Datastore

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Thinking differently

Bring people to the content

Bring the content to people

Where is the content?

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It’s more thanjust a web pageMatt SteelDigital and Print Services MangerCustomer Servicesmatthew,[email protected]

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http://youtu.be/kvEisDAsu8w