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Thomas Dunbar's presentation on Building Technology for Storage Systems Monitoring. The presentation was given during the Nagios World Conference North America held Sept 20-Oct 2nd, 2013 in Saint Paul, MN. For more information on the conference (including photos and videos), visit: http://go.nagios.com/nwcna
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Building Technology for Storage Systems Monitoring
Intermountain HealthCareThomas Gwyn Dunbar
References & Introduction
* http://content.healthaffairs.org/content/30/6/1185.full.html
* nagios.org, etc
* Nagios: Building Enterprise-Grade Monitoring Infrastructure for Systems and Monitoring, 2nd ed., David Jacobsen
* Unix Programming Environment, Kernighan & Pike
* After Virtue, 3rd ed, Alasdair MacIntyre
* Purgatorio, Dante - since Nagios ain’t gonna insist on sainthood
IHC and IT
Intermountain Healthcare is an internationally recognized, nonprofit system of 22 hospitals, a Medical Group with more than 185 physician clinics, and an affiliated health insurance company, SelectHealth. Our 33,000 employees serve patients and plan members in Utah and southeastern Idaho. IHC has an annual budget of around 5 billion dollars.
Datacenters in Plano, TX and Salt Lake City, UT and Ogden, UT providing high availability systems with over 5 petabytes of storage (over 12000 spindles) using IBM DS8000 for tier 1 and Netapp for other storage. In-house developed applications run on top of multiple Oracle databases over 15TB in size.
CA Service Desk/CA Spectrum/Xmatters; Nagios
Monitoring Trend at IHC
Storage’s Nagios Servers
while SA team moving away from Nagios, Storage is moving to it:
Using 3.5, with check_mk and pnp4nagios
DNX, if need be
Our own servers for business reasons
Integration with CA Spectrum/Service Desk, etc
Storage Hardware
Brocade switches, IBM DS SAN, SVC & Netapp
This Talk’s Perspective
Comprehensive monitoring is a major, site specific application.
Major applications become very difficult to replace (e.g. air traffic control, IHC systems)
Hence, let’s consider fundamentals
Worldviews
* What we look through, not what we look at
* Tempts us to think it is the only way to see
* Scientific: what can we know, and how
* Technological: what can we build, and how
* Context
Strategies
* Building and Growth
* Inputs and Feedback
* Planning
* Personality
Building Technology
Coherence
Clarity
Continuity
Spectrum of Traps
EventMessage: Thu 05 Sep, 2013 - 14:47:23 - Device ********** of type NetAppONTAPDev is no longer responding to primary management requests (e.g. SNMP)
CA Spectrum and Nagios
Graphing: Time Series
Down the road…correlation