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Introducing Rational Insight: Make Better Decisions by Overcoming Information Blind Spots Chris Thorp IBM Rational Software Consultant Make change work for you IBM Insight Forum 09 ®

New Zealand Premiere! A first look at Rational Insight

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New Zealand Premiere! A first look at Rational Insight Make Better Decisions by Overcoming Information Blind Spots. Presenter: Chris Thorp

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Page 1: New Zealand Premiere! A first look at Rational Insight

Introducing Rational Insight:Make Better Decisions by Overcoming Information Blind Spots y g pChris ThorpIBM Rational Software Consultant

Make change work for youIBM Insight Forum 09®

Page 2: New Zealand Premiere! A first look at Rational Insight

Business Unit Designation or other information

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Page 3: New Zealand Premiere! A first look at Rational Insight

Software Measurement Status -Today

Fortune 500 companies with productivity measures: 30%

Fortune 500 companies with quality measures: 45%Fortune 500 companies with quality measures: 45%

Fortune 500 companies with complete measures: 15%

Fortune 500 companies with missing measures: 85%Fortune 500 companies with missing measures: 85%

Number of software measurement personnel 5,500

Number of software projects measured: 160 000Number of software projects measured: 160,000

Number of software projects not measured 50,000,000

-Capers Jones (2009)

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Software Measurement Status -Today

Companies that measure: Companies that don’t:

On-time projects: 75% On-time projects: 45%Late projects: 20% Late projects: 40%Cancelled projects: 5% Cancelled projects: 15%Cancelled projects: 5% Cancelled projects: 15%Defect removal: >95% Defect removal: UnknownCost estimates: Accurate Cost estimates: OptimisticUser satisfaction: High User satisfaction: LowUser satisfaction: High User satisfaction: LowSoftware status: High Software status: LowStaff morale: High Staff morale: Low

-Capers Jones (2009)

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But measurement is difficult amongst the chaos

Business

Objectives

QualityBusiness AlignmentMarket ShareAchieve ProfitHeadcountRevenueExpense

Time to MarketPerformanceE bl t

ReadinessFeedback

S ti f ti

RenewalsDefects

C bilitExecutive

ObjectivesExpenseProducts

EnablementProductivity

SatisfactionDeployment

ConsumabilityCalls

Project Schedule Requirements Churn Continuous Integration

Management

Operational

Objectives

Code Coverage

Iteration Burndown

Build Health

Tests Passed/Failed

Code Churn

Defect Age

Tests per Build

Work Item Completion

Code GrowthManagement

Processes &agile test driven development change management iterative

change set bill of materials VELOCITY dashboard WORK ITEM code scan

Build Health

Defect Density

Defect Age

Tests for Requirements

Code Growth

Defect Priority

Development

Practices

i t TEST CASE h

test script requirements project schedule team meeting chatwaterfall UNIT TEST

t requirement build definition defect TEST CASE deploy image change set bill of materials STREAM custom dashboards design model WORKSPACE Eclipse plug-

ins test script SNAPSHOT development assets Demo image

Artifacts

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Page 9: New Zealand Premiere! A first look at Rational Insight

But measurement is difficult amongst the chaos

Business

Objectives

QualityBusiness AlignmentMarket ShareAchieve ProfitHeadcountRevenueExpense

Time to MarketPerformanceE bl t

ReadinessFeedback

S ti f ti

RenewalsDefects

C bilit

Success can only come from a tight linkage from the development and delivery process to the business.

ExecutiveObjectivesExpense

ProductsEnablementProductivity

SatisfactionDeployment

ConsumabilityCalls

Project Schedule Requirements Churn Continuous Integration

p y p

Like an annual report synthesizes the state of the

Management

Operational

Objectives

Code Coverage

Iteration Burndown

Build Health

Tests Passed/Failed

Code Churn

Defect Age

Tests per Build

Work Item Completion

Code Growth

overall business....a development report needs to do the same....

Management

Processes &agile test driven development change management iterative

change set bill of materials VELOCITY dashboard WORK ITEM code scan

Build Health

Defect Density

Defect Age

Tests for Requirements

Code Growth

Defect PriorityCommunicate the relative facts to give all stakeholders insight as to the health of this critical

part of their business

Development

Practices

i t TEST CASE h

test script requirements project schedule team meeting chatwaterfall UNIT TEST

part of their business.

t requirement build definition defect TEST CASE deploy image change set bill of materials STREAM custom dashboards design model WORKSPACE Eclipse plug-

ins test script SNAPSHOT development assets Demo image

Artifacts

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Page 10: New Zealand Premiere! A first look at Rational Insight

Introducing IBM Rational Insightg

Automated project and process measurement can improve team productively by 15%

Monitor and analyze project and process performance

Collaborate across disparate development

Real-time information in a

single view across projects products

p y y

Collaborate across disparate development artifacts and in the context of operational and business objectives

Automate measurement leveraging an open

projects, products and geographies

RESTful and Jazz compliant data integration architecture

Report on relevant data with a built-in library of industry best practice metrics and

“Until now we were gathering metrics by manual methods. Rational Insight simplifies the presentation... Overall great tool to have for optimizing project efforts and giving management a birds eye view of the project performance of industry best practice metrics and

dashboardsg y p j p

at all stages.”

Drive business innovation and reduce costs through measures and continuous process

“Through the automation and dashboard capabilities in Insight, our team is saving over 40 hours a month on our reporting activities. We also can offer new capabilities such as “on-demand” dashboards which would have been very labor

intensive to do without Insight”

g pimprovement

Built on best in class business intelligence platform from IBM Cognos

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Collaborate across disparate development artifactsIn the context of business objectives

Portfolio Management

CxO

Rational Insight

Project Management

Requirements

Architecture Management

Management

Change Management

Process Lead

Build

Configuration Management

Management

Quality Management Project Manager

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IBM Rational InsightImproved Executive Decision Making

Companies that don’t measure, experience poor

staff morale and cannotp g

Provides at-a-glance, high impact views of complex real-i i f i

staff morale and cannot accurately estimate cost

- Capers Jones (2009)

CxOReduce cost and risk by

i ti l ti iti t

time information

Helps quick focus on systems and software delivery issues mapping operational activities to

strategic initiativesand software delivery issues that need attention and action

Alignment between actual lt d l d b iresults and planned business

goals

Includes executive measures tailored to your needs:

Cost, Revenue, Time-to-ROI, Key Performance Indicator (KPI) specific to Line of Business

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IBM Rational InsightContinually Improve Your Process

Companies that don’t measure have “unknown”

defect removal rate and low ti f ti

y p

Evaluate Historical Data for Lessons Learned and Corrective

user satisfaction- Capers Jones (2009)

Process Lead

Drive business innovation and reduce costs through measured

Action

Leverage Industry-leading reduce costs through measured

process improvementmanagement techniques with ready to use dashboards and reportsp

Report on the quality and performance of your projects with p y p jbuilt-in measures

Measuring Quality, Time-to-Value, Productivity

You can’t Improve what you don’t Measure

Productivity

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IBM Rational InsightImproved Project Level Decision Making

Only 45% of projects that do not measure, deliver products on-p j g

Get your projects up and running quickly with library of metrics and

time to market- Capers Jones (2009)

Gain insight into development projects which span

quickly with library of metrics and built-in collectors

Leverage Rational domain

Project Manager

projects which span organizational and geographic

boundariesexpertise for systems and software development and deliveryyMonitor the status and progress of your projects with built-in measures:measures:

Iteration Velocity, Project Backlog, Requirements Volatility, Defect DensityDensity…

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Page 15: New Zealand Premiere! A first look at Rational Insight

Rational Insight ArchitectureArchitecture ManagementRequirements

Change Management Configuration

Project Management

Build Management

ManagementRequirements Management

Management Configuration Management

Portfolio Management

Quality M tManagement Management

REST API - native REST API – adapter

XML DB

XML – ODBC Mapping | DB Access

O D t A hit tReporting Server

Open Data Architecture

Enterprise Data Warehouse

Extract, Transform, Load Data Warehouse

M e t a d a t aIndustry Proven BI Platform

CxO Process LeadSelf Service

Report AuthoringProject Manager

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Thank you

IBM Rational In ightIBM Rational InsightMake Better Decisions by Overcoming

Information Blind SpotsInformation Blind Spots

Register for NZ Rational User Group:Register for NZ Rational User Group:http://www.rational-

ug.org/groups.php?groupid=135

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g g/g p p p g p