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Small budget and big network plans?
Antonio HuntSales Executive UK/[email protected]+442086147910
Network Hardware Resale
Customer Logo
Network Hardware Resale (NHR)• World’s most trusted source for
networking equipment & services
• 20+ years experience• Over 10,000 clients worldwide• 250+ employees• $200 million in revenue
• Offices Worldwide• Santa Barbara, CA; New York City
metro; Dallas, TX; Amsterdam; London and Singapore
• Customers include Global 2,000, SMEs and public sector
• Recent Honors• VARBusiness 500• Inc. 5000
A Global Provider• Multilingual sales and
technical support • Extensive hardware
inventory in Europe, Asia and the U.S.
• More than 30% of revenue from customers outside U.S.
• Ability to support customers globally
UK
Germany, Austria & Switzerland
SE Asia
France
Canada
Hong Kong
Benelux Region
Mid East/Africa
Scandinavia
Australia
Top 10 Markets Outside U.S. (2008)
Southeast Asia
Benelux
Canada
Hong Kong
Middle East & Africa GermanyAustria Switzerland
UK
France
ScandinaviaAustralia
One Source for Network Lifecycle Services
•Pre-owned Cisco, Juniper, Foundry
and Extreme•Force10 distributor
partner•Flexible: project-
based support or ongoing network asset management
•Leasing and rental options
Complete NetworkHardware Fulfillment
•2,500 unique Cisco SKUs in inventory
• Immediate delivery of current, previous generation and end-of-life (EOL) equipment
•Pre-configured chassis for “plug-and-play” install
EmergencyProcurements
•Network and warranty assessment
•Affordable hardware sparing, alternative to costly OEM same-day service
•Disaster recovery planning and depot services
UptimeOptimizationServices
•NetSureTM 24x7 support and NBD hardware replacement at a fraction of OEM contract fees
• Installation services
•Network design
TechnicalSupport &Services
•Sell surplus equipment to NHR for cash or trade-in value
•De-installation services
•Green IT: support reuse and reduce e-waste
AssetRecovery
Why Buy NHR Pre-owned? • Money
• Huge OEM mark-ups on new equipment• NHR prices are 50-95% below list
• Responsiveness• NHR delivers in days, OEMs often take weeks to deliver
• Postpone Expensive Upgrades• NHR supports current, previous generation and EOL equipment
• Irrelevant & Expensive New Features• Previous generation technologies often offer equal performance at
substantial savings
• It Works• Routing and switching hardware has a long lifespan• Free one-year warranty
NetSureTM Hardware Maintenance• Save more than 50%• Next-business-day advanced
hardware replacement • Technical support 24x7x365• Certified technicians with hands-
on network experience• Responsive service, rapid
resolution • Support for Cisco, Juniper,
Extreme and Foundry• Current, previous generation
and EOL support• Flexible contracts; no
re-certification fees
NHR Operational Excellence
• ISO certified processes ensure highest quality standards in supply chain and fulfillment
• Expert sales and technical staff• Cisco Sales Expert (CSE) certified
sales force • Cisco and Juniper certified technical
staff• Industry-leading equipment
testing• Spirent Test Center• Line-rate and network load testing
• Hardware failure rate less than 1%, well below OEM average
• One-year warranty free with all pre-owned equipment
Quality System Certifications
• ISO 9001:2000 & TL 9000• Customer care, procurement,
testing and order fulfillment processes independently audited
• Highest international standard for telecom industry suppliers
• Fewer than 500 companies hold TL 9000 certification; only 2 refurbishing companies
• Continuous monitoring & improvement with QuEST Forum membership
*TL 9000 certified in two locations and one product category.ISO 9001:2000 certified in three locations. Certification No. 6T652-TL1
“Put the secondary-market gear in operation when you have a problem," says David Willis, chief of research at Gartner…"Same-day service costs about 20% more than next day, so this strategy could cut your maintenance costs...”
“In order to keep the entire edge on a five-year refresh cycle, the company might buy some used switches...”
Secondary Market In the News
“Providers of secondary network equipment answer a market need for quality products at reduced costs…network managers increasingly understand the viability of having an alternate procurement channel…The secondary equipment market is also providing a strong challenge to OEM maintenance and support in terms of quality and cost.”
Eric GoodnessResearch VP, Gartner Inc.
“Who's buying used gear? Better to ask who isn't. The customers of secondhand equipment range from small businesses operating on tight margins to Fortune 500 companies and global telcos.”
InformationWeek
Network World
SearchNetworking.com
Customer Profile• Need for rapid delivery
often drives purchase decisions
• Majority buy equipment for production use
• Global 2,000 and leading telecoms as well as small and mid-sized enterprises
• In recent survey*, 40% had revenues of $100 million to over $1 billion
*Data from 2007 survey of 400 NHR customers
Telecom
Professional Services
High Tech
Integrator
Healthcare
Education
Manufacturing
Media/Entertainment
Public Sector
Financial Services
Top 10 Customer Industries (By Revenue)
Telecom
Integrator
Media/Entertainment
Public Sector
Professional Services
High Tech
Healthcare
Education
Manufacturing
Financial Services
• NHR scored an average 4.5 (on a 1-5 scale) in customer satisfaction across seven categories:
Proven Customer Service
*Data from 2007 survey of 400 NHR customers
• Approximately 80% buy from NHR up to 10 times a year
1. Product Quality 2. Price 3. Sales Support 4. Warranty
5. TechnicalAssistance
6. Physical Condition of Product/Packaging
7. Meeting DeliveryRequirements
Network Hardware Resale+44 (0) 208 614 7910www.networkhardware.com [email protected]