NO CODINGREQUIRED

How business apps aretransforming the way teams and

companies do business

BUSINESS LEADERSAS CIT IZEN DEVELOPERS

C H A P T E R 1

OVER 56% OFTECHNOLOGY

BUDGETS ARE NOWCONTROLLED

OUTSIDE OF ITDEPARTMENTS.

I D C R E S E A R C H

One clue as to why over half oftechnology spending now happensoutside of IT is because the vastmajority of business leadersbelieve they can make better andfaster decisions on technologywithout the involvement of IT.

FORRESTER RESEARCHPREDICTS THE IT

DEPARTMENT COULDDISAPPEAR AS SOON

AS 2020.

P e r h a p s n o t s u r p r i s i n g l y t h e n ,

T h a t m a y b e a s t r e t c h , b u t i t i s c l e a r I Tw i l l n e e d t o k e e p e v o l v i n g t o s t a y a h e a d

o f n e w t e c h n o l o g i e s .

As more business leaders aretasked with drawing outoperational inefficiencies acrossorganizations, they are starting togenerate conversations aroundimportant technology decisions.

However a couple issues remainobstacles:

1. VERY CUSTOMREQUIREMENTS BUTINABILITY TO WRITE

CODE

Many bus iness leaders require very custom andagi le so lut ions to the i r very unique and ever -

evo lv ing bus iness process , and so face technica lcha l lenges of deve loping , deploy ing , and i terat ing

on new tools .

2. GROWING ITBACKLOG

Even once a so l id bus iness case i s made andapproved, i t could takes months before a

so lut ion is deployed due to the mount ing ITback log in many organizat ions .

HOW BIMODALEMPOWERS BUSINESS

LEADERS TO SOLVETHEIR OWNPROBLEMS

Ford CIO Marcy Klevorn isstreamlining IT service deliveryusing bimodal approaches and a"triage group" of senior ITmanagers that make themselvesavailable for an hour each day tobusiness managers struggling withroadblocks, such as gettingapprovals.

Schindler Group, a Lucerne,Switzerland-based company thatmanufactures elevators, escalatorsand moving walkways, is alsoembracing the bimodal IT conceptwith the creation of SchindlerDigital Business AG, the company'sdigital business unit.

TRADITIONAL ITORGANIZATIONS HAVE

BEEN TAUGHT TO FOCUSON STANDARDIZATION

AND 100% PERFECTION.NOW IN THIS NEW WORLD,

YOU HAVE TO BE FASTAND PUT THE USER IN THE

CENTER. SCHINDLER GROUP CIO MICHAEL NILLES

HOW TO WORK WITHIT TO ADAPT AGILE

BUSINESS SOLUTIONS:

Explore what, if any, mobilepolicies your organization has inplace to allow collaboration andinteraction in and outside of theoffice. This can include cloudsolutions and mobile devices.

Research SaaS and aPaasproviders, a best of both worldsfor IT departments and businessusers, to identify solutions IT ishappy with while allowing businessleaders to develop, deploy andchange tools on their own.

Collaborate with the IT departmentto leverage emerging technologiesand implement business systemsthat improve customer experienceand create competitive advantage.

This starts by clearlyunderstanding IT's current value inyour organization. Communicatingoften and celebrating successeswill clearly send the message thatIT is a business partner and its roleis crucial.

Changing IT’s culture to be morecollaborative and to become a true businesspartner can’t be forced from the top-down. Itrequires a change in mindset and behavioracross departments.

Focusing on these principles will put an ITorganization on a path to being a powerfultransformer for business leaders.

Learn more at www.kintone.com

BUILD BUSINESS APPSNO CODE REQUIRED.