Partner Roadmap Webinar: Winter '15 for Partners (November 6, 2014)

Partner Roadmap Webinar Winter ‘15 Release for Partners

 Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.

 The risks and uncertainties referred to above include - but are not limited to - risks associated with our new business model; our past operating losses; possible fluctuations in our operating results and rate of growth; interruptions or delays in our Web hosting; breach of our security measures; the immature market in which we operate; our relatively limited operating history; our ability to expand, retain, and motivate our employees and manage our growth; risks associated with new releases of our service; and risks associated with selling to larger enterprise customers.

Further information on potential factors that could affect the financial results of salesforce.com, inc. are included in our registration statement (on Form S-1) and in other filings with the Securities and Exchange Commission. These documents are available on the SEC Filings section of this Web site. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available.

Safe Harbor Statement*

*also review your Partner Non-Disclosure Agreement (NDA)

Announcements

Oct. 13-16 – Dreamforce 2014 (Replays)

Oct. 30 – Winter ‘15 Developer Preview

Nov. 4 – APP Academy (Virtual Classroom)

Nov. 5 – Partner Community Office Hours

Nov. 6 – Partner Roadmap Webinar

Nov. 18 – APP Academy: Market

Nov. 18 – Partner Forum (New York)

Nov. 19 – Salesforce1 Tour (New York)

Nov. 26 – Cloud Academy: Getting Started (SI)

Dec. 9 – Alliances Quarterly Update w/ Tyler Prince

To see more events, webinars, registrations, and replays you may have missed, go to: Partner Community > Calendar

Calendar of Events Check the Partner Community for Updates

•  Access to & insight from our PM’s & Program Staff •  Transparency with our product roadmap •  Program announcements & Alerts! •  Around once per month

Partner Roadmap Webinar What’s New & What’s Next for ISV & SI Partners

http://p.force.com/ROADMAP

Next session is on Dec. 4 at 9am Pacific Topic: TBD

Alerts! Important Notification for Partners Read Each Notice Carefully

•  Salesforce Disabling SSL 3.0, Ac6on Items for Partners

•  New LMA Version, Ac6on Items

http://p.force.com/ALERTS

You must log in to see the

Alerts!

Now You Can Do That for FREE with Desk.com! The All-in-One Customer Support App for Fast-Growing Companies

Salesforce Partners Now Receive 5 Licenses FREE for 12 months

Support on Every Channel

SocialSupport

CaseManagement

Self-Service

MobileAccess

SimpleSetup

KnowledgeBase

Multilingual Support

BusinessInsights

Instant Productivity Connect & Grow

Productivity Tools

Multi-brand Support

Self-ServiceSelf-

ServiceSelf-Service

http://p.force.com/desk

PR Office Hours

Partner Community Office Hours New!

Partner Marketing Office Hours

Security Review Office Hours

http://p.force.com/officehours

Dreamforce Office Hours

Office Hours For All Partners

NEW Salesforce1 Community Cloud Announcement

Aligns our product strategy and connects customers, partners, and employees

directly to the information, apps, and experts they need to take action

Community Cloud adoption correlates to higher Salesforce adoption overall

Community Cloud is one of the fast growing Saleforce product lines

Salesforce Ventures Salesforce Ventures: The investment arm of Salesforce

Launched $100M Salesforce1 Fund Investing in companies building innovative

mobile apps & connected products that extend the power of the Salesforce1 Platform

www.salesforce.com/ventures

salesforce.com/startups @salesforcestart

Mark Your Calendars: Partner Forum is Coming to New York City

Join us for a full-day event offering expert practitioners the opportunity to explore Salesforce innovation and customer

business transformation

Tuesday, November 18, 2014

Registration now open!

Program for Consulting Partners Only

http://p.force.com/df14sessions

DF14 Partner Session REPLAY Guide now available!

•  Agenda Builder is now live •  Reserve your sessions today •  Go to http://p.force.com/df14sessions •  Both ISV and SI recommendations •  Grouped by roles and topics •  100+ sessions for partners & entrepreneurs

http://p.force.com/tipsheet

Partner Community Tip Sheet – New Dreamforce Section!

•  Dreamforce for Partners page •  Get Ready for DF (slides) •  Agenda Builder Guide •  Partner Session Guide •  Campus Map •  DF Chatter Group •  Expo+ vs. Full Comparison Chart

Technical Questions? Forums Have Answers!

http://developer.salesforce.com/forums

Partner Community Updates

Partner Community - Next Steps

ü  Get Access to the new Partner Community

ü  Post Your Picture

Let us see who you are!

ü  Join the Partner Community *Official* Group o  In that group, select: Email Settings > Daily Digest

ü  Encourage your colleagues to do the same

ü  Go to p.force.com/signup for help

ü  Collaborate and have fun!

YES! NO!

Partner logos anyone?

http://p.force.com/logos

SI Partner Functions and Education Moving to the Partner Community October 4

•  Leads, Projects, Opportunities now in the new Partner Community

•  SI Education Content

•  Sign up for the Partner Community at: https://partners.salesforce.com

•  Partner Portal will be retired at the end of 2014

What If? You could Create Orgs without logging into the portal?

•  The new place for ALL partners to generate new orgs (ISV & SI)

•  Manage all of your orgs in one place

•  Create new orgs (demos, testing, development, etc.)

•  Custom Views help you organize and manage

•  Choose one org as the “hub”; associate other orgs to it

•  Related orgs can be automatically discovered

•  Seamlessly switch between orgs without adding login credentials

Environment Hub Org Management for ISV & SI Partners

http://p.force.com/hub

Partner Sales Aid

Partner Sales Aid (PSA)

• Access via Any Web Enabled Device

• Phone & Tablet using Salesforce1 • Initial Access through Education tab in Partner Community

• PSA contains Sales & Sales Support Content

http://p.force.com/psa

Winter ’15 Release for Partners Partner Community is your one-stop-shop

http://p.force.com/releases

Cliff Armstrong Sr. ISV Technical Evangelist salesforce.com

Kelli Anderson ISV Technical Evangelist salesforce.com

Winter ’15 Release for Partners

Introducing: Salesforce1 Lightning Builder Now everyone in your company can build apps fast

Simple: Easily build apps with clicks Fast: Assemble UIs with pre-built and custom components Any Device: Build for every screen from one canvas

Lightning App Builder

Lightning Process Builder

Lightning Connect

Lightning UI Components

Lightning Community

Builder

Introducing the Lightning Framework

Standard Components Built by Salesforce

Custom charts Data entry tools Custom data layout Dynamic maps

Left nav Publisher bar Feed items

Tasks

Sliders Multi-view charts

Pass/Fail

NEW

Custom Components Built by customer developers

AppExchange Components Built by Partners

Lightning Is An Open Source UI Component Framework

APPS & COMPONENTS SCAFFOLDING DATA REPRESENTATIONS

Bind to Salesforce1 Platform Device-aware apps & components

Event & mobile optimization logic

Extensions Lightning Components

 Extend and override Salesforce1 •  Fine-grained – Field editors & views •  Coarse-grained - Tabs

Available in Beta, enabled in DE Included with platform Start working with it Packageable now Limitations   Conflict with Canvas in SF1   Only accessible in SF1 mobile

app

 Lightning is the future of Salesforce UX  Lightning Components will GA  Customers will be looking for your Components  Be ready to deliver once GA

 Introduction •  http://goo.gl/Fhinez

 Lightning FAQ •  https://goo.gl/WGjEMv

 Developer Guide •  http://goo.gl/EszVSe

Today Future Resources

Lightning Components Recap

Visualforce will continue to be fully supported

Introducing Lightning App Builder

Drag & Drop Build with standard and custom Lightning Components

Any Device Design apps for every screen from one canvas

Easy for anyone to build apps faster

NEW

Drag and drop page creation from components ISVs and Customers can easily build Salesforce1 apps

Components that can be added to

the page

Property editor to configure selected

component

Page surface that allows drag and

drop to configure layout of page



Demo

Roadmap (Previewed at Dreamforce)

•  Multiple Form Factors

•  Custom Lightning Components

•  Multi-page Applications •  App Context & Branding •  Inter-component

Communication



Available in Pilot Part of platform Use it today to create Flexipages Your customers can use it to create new Apps

 Will allow you to include Lightning Components  Will be able to create Apps for all devices

 Introduction •  http://goo.gl/Fhinez

 Demo •  http://goo.gl/hytbtt


Lightning App Builder Recap

Introducing Lightning Process Builder

Approve End Update

Start Create Update Start Create Update

NEW

Powerful Automate any process with actions and triggers

Easy Intuitive visual UI for speedy development

Extensible Enhance all your programmatic processes

Automate your business faster

Introducing Process Builder  Automate your business. Faster.

Simple: Design with point & click simplicity Powerful: New Actions with the power of code Flexible: Match the way your business works Visual: View & Collaborate on your process

Process Builder  Next Generation Workflow

•  Built for all Users - from beginners to advanced

•  Easy edit lets users respond

quickly to business changes •  Creates a shared canvas for IT

and the Business to collaborate

•  Multiple “Rules” in 1 process

Add powerful actions with a

single click

Available in Beta Included with platform Your customers can use it to simplify the workflow creation process Limitations:   Not Packageable

 Will be packageable  Demo •  http://goo.gl/9VFBLV

 Documentation •  http://goo.gl/e6VqLE


Lightning Process Builder Recap

Introducing: Lightning Connect

Real Time External data by reference

Fully Extensible Use data in any Salesforce object

Fast Point and click integration

Open Standards based vendor support

NEW

Salesforce1 Lightning Connect is a data federation / virtualization solution

Lightning Connect ≠ ETL

q  Real-time access to external data q  Data access is by reference q  Data is formatted into Salesforce objects q  Supports open-standard data-access protocol

HTTPS Request

HTTPS Response Data

Sources

Lightning Connect Data Virtualization

Object UI Apex VF Page SOQL SOSL Report

Analytics API

Salesforce Environment

Salesforce Objects

Looks & Behaves Like a Platform Object Supports:

•  Chatter Feed

•  Federated Search, SOQL & SOQL

•  Lookup Relationships

•  SF1 Mobile App Access

Generally Available, on by default in DE orgs Additional Cost Source data internet accessible Limitations:   Data is read-only   Reporting not supported

 More capabilities will be added •  Data Write •  Reporting •  Apex Interface

 Introduction •  http://goo.gl/cajUXJ

 Demo •  http://goo.gl/RVVTrm


Lightning Connect Recap

Introducing Lightning Community Designer & Templates

Build and Brand Communities using the new Community Designer

Any Device Design community for every screen from one canvas

Easy for brand and customize a Community

NEW

Communities Lightning Community Builder Beta

Create, brand, and publish a custom community based on pre-defined templates that looks great on any mobile device! 1.  Live WYSIWYG preview 2.  Easily change colors, logo, and

background images. 3.  Toggle desktop and mobile views of the

site 4.  Navigate to other pages to manage all

aspects of a Community

Lightning Community

Builder

Demo

Available in Beta Dependent on Communities and Site.com Not packageable Tailored for Self-Service

 More Templates to come, including Custom templates

 Introduction •  http://goo.gl/HI0JTf

Documentation •  http://goo.gl/EWdy5t


Lightning Community Builder and Templates Recap

Additional Salesforce1 Enhancements

Salesforce1 Setup is easier than ever

Salesforce1 is where the Action is

 Actions Everywhere…

 Now in list views

 And in the new Action Bar

Other Platform Enhancements

Interface enables you to add jobs to the queue and monitor them, like @Future method Benefits Over @Future •  Identify your job and monitor progress •  Chain one job to another

Platform -Asynchronous Queueable Interface

The execution of future methods and callouts in an Apex Transaction have increased so you can do more.

Platform – Run More @Future and Callouts

Custom Person Object (Pilot)

Additional Person features •  Activity Who (instead of What) •  Standard People Fields

•  Send Email functionality •  Login as Community User •  No required record Name field

Examples •  Patients, Doctors, Nurses •  Job Candidates •  Students and Parents

Partner Technology Updates

LMA Enhancements Improved visibility into your customer environments

 Refresh Licenses •  You can now refresh licenses to

resolve missing licenses

 Know Thy Customer •  What version does this customer

have? •  When does their org expire? •  What instance are they on?

 Support Thy Customer •  Navigate to subscriber org directly

from license record if customer has granted login access

Environment Hub Best Practices •  My Domain deployment is no longer *required •  Enable in ISV Business Org via Case •  Do not enable in packaging org •  Do not enable in any org used for package development

See http://p.force.com/hub for more information

2 Ways to Ask Questions

http://p.force.com/question

1. Post your question to the Q&A Chatter Group -  http://p.force.com/question

2. Use the GoToWebinar Question Pane

- we may re-post your question in the Q&A Chatter Group

Questions?

1.  Programs? 2.  Policies? 3.  Resources? 4.  Training? 5.  Timelines? 6.  Deadlines? 7.  Best Practices?

Thank you