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Information & Technology Partners Partners in Technology Briefing 6 June 2014 Tony Grant, CIO

Partners in Technology - 06th June, Tony Grant - Chief Information Officer, Information Technology and Partners (ITP) for DAFF

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Information Technology and Partners's Chief Information Officer within DAFF provided an insight into the strategic and operational IT and IM services shared on a single network at Partners in Technology event held at State Library, Brisbane, Queensland

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Page 1: Partners in Technology - 06th June, Tony Grant - Chief Information Officer, Information Technology and Partners (ITP) for DAFF

Information & Technology Partners Partners in Technology Briefing 6 June 2014

Tony Grant, CIO

Page 2: Partners in Technology - 06th June, Tony Grant - Chief Information Officer, Information Technology and Partners (ITP) for DAFF

Agenda

•Agencies supported by ITP•Overview of applications and technologies•Who is ITP?•Major technologies•Procurement arrangements•Future directions•Contact details•Questions

Page 3: Partners in Technology - 06th June, Tony Grant - Chief Information Officer, Information Technology and Partners (ITP) for DAFF

Agencies supported by ITP

•Department of Agriculture, Fisheries & Forestry (DAFF)•Department of Tourism, Major Events, Small Business and the Commonwealth Games (DTESB)•Department of Natural Resources and Mines (DNRM)•Department of Energy and Water Supply (DEWS)•Department of Environment and Heritage Protection (EHP)•Department of National Parks, Recreation, Sport and Racing (NPRSR)•Some small divisions of other agencies, e.g. DSITIA Science Delivery

Page 4: Partners in Technology - 06th June, Tony Grant - Chief Information Officer, Information Technology and Partners (ITP) for DAFF

Who is ITP?

•ITP is an ICT and IM “cooperative” where the agencies share infrastructure, applications and the same CIO.•Commodity services are delivered across a single network with line- of-business applications being unique to the specific agency.•Each agency is separate and distinct, with their own governance and application portfolios.•Most agency employees do not realise they operate on a single network, having their own intranets and departmental branding.•ITP is a “cost of service charge-back” broker of ICT and IM services to the agencies and has no profit motive.

Page 5: Partners in Technology - 06th June, Tony Grant - Chief Information Officer, Information Technology and Partners (ITP) for DAFF

“Flagship” and well-known applications

•Land Titles (ATS), Valuation Systems, DCDB (digital cadastre)— DNRM•Queensland Globe—DNRM•My Mines Online—DNRM•Business and Industry Portal—DTESB•Ecotrack—EHP•Agricultural Property Identifier system (APS)—DAFF•Fire Ants (FAIS)—DAFF•Camping and Park Permits (ParksQ)—NPRSR

Page 6: Partners in Technology - 06th June, Tony Grant - Chief Information Officer, Information Technology and Partners (ITP) for DAFF

Major technologies

•Desktop (approximately 9,000)– Desktop SOE is currently Windows 7 and Office 2010 with access to

Lync 2010, SharePoint 2010 and Exchange 2010•Server (>95% virtualised)

– Microsoft Server– Unix Solaris and Red Hat Linux

•Database– MS SQL Server, Ingres, Informix, Oracle, PostgreSQL

•EDRMS (electronic document records system)– Open Text eDOCS

Page 7: Partners in Technology - 06th June, Tony Grant - Chief Information Officer, Information Technology and Partners (ITP) for DAFF

Major technologies—cont’d

•Content Management Systems (Web)– Matrix (Cloud), Interwoven

•Telephones– Optus and Telstra, VOIP and analogue

•Wide Area Networks– Telstra, Cisco

•Business Process Management– Appian, cloud and on-premise

Page 8: Partners in Technology - 06th June, Tony Grant - Chief Information Officer, Information Technology and Partners (ITP) for DAFF

Procurement arrangements

•NRS0012 being replaced by “The Resource Manager” CPO79811•NRS0031 being replaced by “eServices” ICT Services Panel•ICTSS.1067—Telecoms (Voice and Data)•ICTSS.1069—Telecoms Mobile

Page 9: Partners in Technology - 06th June, Tony Grant - Chief Information Officer, Information Technology and Partners (ITP) for DAFF

Future directions

•ICT-as-a-Service (ICT Strategy Action Plan)•Early contestability cases

– Telephone communications– Printers-as-a-Service– Data Centre Facilities Management

Page 10: Partners in Technology - 06th June, Tony Grant - Chief Information Officer, Information Technology and Partners (ITP) for DAFF

Contact details

[email protected]

If you are not on an existing whole-of-government supplier arrangement and you wish to contact us, please attach your marketing brochure and a succinct statement of your company’s capabilities.

Page 11: Partners in Technology - 06th June, Tony Grant - Chief Information Officer, Information Technology and Partners (ITP) for DAFF

Questions

www.dnrm.qld.gov.au

www.daff.qld.gov.au

www.nprsr.qld.gov.au

www.ehp.qld.gov.au

www.dtesb.qld.gov.au

www.business.qld.gov.au

www.dews.qld.gov.au

Page 12: Partners in Technology - 06th June, Tony Grant - Chief Information Officer, Information Technology and Partners (ITP) for DAFF

Copyright © The State of Queensland (Department of Science, Information Technology, Innovation and the Arts) 2013The presenter is the author and that the State of Queensland is copyright owner and/or has the right to licence the content.

Except where otherwise noted, this work is licensed under http://creativecommons.org/licenses/by-nc/3.0/au/