Pragmasys Corporate Presentation

Connecting Business with Technology

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• Know us• Team @ Pragmasys• Insurance• Banking• Telecom• Automotive• We Do BI• Pragma Utilities• Voice of Customer

Pragmasys Consulting is boutique firm specializing in Customer Relationship

Management space. Pragmasys offers :

Turnkey Implementation Services

AMS – Application Managed Services

Advisory Services

Subscription Based Hosted Solution ISV – Insurance/Banking

Strong Experience Customer Service, Marketing,

Sales, Partner Management & XRM

Industry Experience – Retail, Telco, Insurance, Automotive, Banking etc..

Visit us @ www.pragmasys.in on how Pragmasys Consulting help you in improving your customer satisfaction index


Knowing us

http://www.pragmasys.in/

Dynamic Team with extensive experience in large and complex transformational programs involving implementation of

leading CRM ,BPM, BI and ERP business applications

Pragmasys Team brings in a

sound knowledge and experience of best practices and methodologies, system architecture and

program management necessary for successful product implementation. Above all we work

with a single AIM

“To be Trusted Advisors of our clients and ensure every engagement of ours is a strong reference ”

Team @ Pragmasys


Pragmassurance is an ISV solution for Insurance Industry leveraging the underlying MS Dynamics CRM capabilities.

Pragmassurance has been developed to serve clients in the Health, Life and

General segments of the Insurance industry.

Few Key features

• Customer 360° • Policy sales cycle management• Complete Service processes• Claim handling/management

• Integration Capacities

Insurance

Team @ Pragmasys has successfully implemented CRM solution 4 insurance company and advisory services to few more..

Write to us on [email protected] to schedule a demo


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PragmaBanco is a ideal tool for any bank when it comes to servicing customer with

Quality and Complete understanding.

PragmaBanco is designed to integrate with multiple core application to provide banking team get a complete 360 view of the

customer. This not only helps front-desk team service better but also the backend

understand and resolve issues faster.

Key Features of PragmaBanco• Sales Force Automation• Customer Lifecycle Management• Customer Service• Customer 360° - Integration with Core

Banking, insurance and other systems

Banking



Team @ Pragmasys with a sound knowledge and years of experience in

working with leading Telco and SI across boundaries. Our understanding of

best practices and methodologies, system architecture and program management has helped out partners successfully deliver on

these complex projects

Our Telecom Expertise Includes• Sales Force Automation• Marketing• Customer Service• Order Management• Partner Relationship Management (CMS)• Enterprise Architecture• Integration Design• Self Care Portal

Telecom


We at Pragmasys strongly believes in providing solution which helps improve

business efficiency, ensure easy user adaptability – which is a critical success

factor considering the fast and varied pool of users. Keeping these principles as our key focus we have successfully delivered solutions to our Automotive customers

Our Telecom Expertise Includes

• Sales Force Automation• Marketing• Customer Service• Customer 360° - Customer Details, family

relationships, Opportunities, activities, Service History, insurance…

• Dealer Management System - DMS

Automotive


Business Intelligence (BI)


Helping our clients make best use of processes, methodologies, architecture

and technologies to transform available data from there multiple

applications/ systems into meaningful, presentable form.

Our BI solution are designed

to provide the maximum results and at the same time ensuring minimum TCO, this is achieved by making the best use of available technology

Key Initiatives• Self Service BI Solution using office 2013

– xVelocity, PowerPivot etc..• SharePoint 2013 capabilities• SQL Server – Making best use of SSAS,

SSRS features.

Business Intelligence (BI)


Survey Management – Designed to Capture Customer’s Feedback

Pragma Business Utilities

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Key Benefits• Integrated with MS Dynamics CRM.• Multiple Survey Forms• Can be triggered on demand or based on

defined events• Supported by strong analytics

Desktop Gadgets – Designed to provide real-time information to users.



Key Benefits• Integrated with MS Dynamics CRM.• Multiple Active Gadgets• Easy to install• 100% Configurable• Access control• Desktop Reminders/pop-ups



Additional Utilities

• Workflow Scheduler• Data Migration Tool• Desktop Pop-ups• Mobile Application• Unified Search Tool• SMS Management

All of our utilities are designed to achieve faster, successful and cost effective CRM implementation..

testimonial


Customer’s Voice Leading insurance

Company -“Partnering with

Pragmasys for our CRM initiative helped us in multiple ways – adopt

best practices, strong domain expertise, before time delivery and above all a

very committed team. “

World’s leading Consulting Firm - “Pragmasys Team not only showcased its rich knowledge of the application but also went above and beyond to ensure the successful completion of the project. “

Leading Telecom Operator - “Always keen to try a new approach, innovative, tireless in

effort. The key thing which standsout when you interact with Pragmasys team members is there level headed attitude to problems and composure when dealing with most obtuse of issues.”

CUSTOMER SATISFACTION

CUSTOMER RETENTION AND LOYALTY

BUSINESS PROCESS AND VISIBILITY

REDUCED ACQUISITION COST

IMPROVED EMPLOYEE PRODUCTIVITY

Pragmasys Advantage

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Reach us We thank you for

showing interest in our product and services.

We are always approachable and can be contacted on below details

Email: [email protected]

Phone: +91.9910080111

AddressLevel 2, Sargam Tower

Plot #2, Neelkamal Karvenagar, PuneMH - 411 052INDIA