Monitor & Operate your Private Cloud Private Cloud Deep Dive Day

MikeResselerTechnical Consultant, MVP, SC2012 Expert, Infront Consulting

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Introduction

The ServiceDesk

End-to-End Monitoring

Protection

Bringing it togheter

IntroductionMonitor & Operate

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Project finishedNow what?

Self Service

Service Delivery & Automation

System Center Helps Deliver IT as a Service

Deploy

Configure

Service Model

DC Admin

Operate

Monitor

Virtual

Physical

Public Cloud

Private Cloud

Virtual Machine Manager

Operations Manager

App Controller

Service Manager Service Manager

Orchestrator

Configuration Manager

Application ManagementService Delivery &

AutomationInfrastructure Management

Data Protection Manager

AppOwner

The Service Desk

Your central point

Your SPOC

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Service Level Agreements

Incident, Problem, Change & Release

Proactive & Reactive

Queues

Metrics

Calendar

Incident Management

Release Management

Change Management

Problem Management

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Proactive

Reactive

Reactive Process - Manual

SLA

SupportCosts?

1.0

1.0

Resource Intensive

Error Prone

Documentation?

Proving Compliance? flickr.com/photos/thirtyfootscrew/

Reactive Process - Automated

SLA

SupportCosts?

1.0

1.0

Scale Up and Out

Consistent Outcomes

Best Practices

Proving Compliance flickr.com/photos/thirtyfootscrew/

DemoService Desk

Monitoring

End-to-End

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Monitor as a Service

Client, Server, Network…

Cross Platform Visibility

OracleMonitoring

Java Monitoring

1.0

1.0

Network monitoring

.NET monitoring

Linux / Unix monitoring

Apache monitoring

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Holistically health view of distributed applications

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Drill down into the application to find the problems

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Quick discovery and alignment of infrastructure health to application performance

DemoEnd-To-End Monitoring

Protecting your private Cloud

Online Snapshots

Disk-Based Recovery

Active Directory

Tape-Based Backup

Data Protection Manager

Up to Every 15 minutes

Disaster Recoverywith offsite replication and tape

Data Protection Manager

SQL Server 1

Automate Recovery

Orchestrator

Service Manager

Data Protection Manager

SQL Server 2

Operations Manager Virtual Machine Manager

IR2667

Bringing it Together

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Working together

Orchestrator & Service Manager

Integration

Service ManagerData WarehouseOrchestrat

or

Service Manager

Virtual Machine Manager

Operations Manager

Configuration Manager

Active Directory

Notifications via Exchange

LOB

3rd Party Management Tools

Inbound to System CenterBi-directional from OrchestratorBi-Directional for notifications/reportingBi-directional run book integration

Configuration Items and Automation Data populated into CMDBAutomation commands issued to System Center, 3rd Party tools and Line of Business ApplicationsInbound and outbound notifications and ReportingBi-directional Connector for automation activities and executing automation workflows

DemoBringing it all together

© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.