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1 Pub Apps: You Have No Idea How Much You Don’t Know Rebecca Lieb @lieblink Analyst, Altimeter Group (But asking these 10 questions can help)

Publishing App Expo Keynote 12-8-11

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Keynote entitled "You Don't Know How Much You Don't Know (But Here Are 10 Questions to Ask)" delivered at Pub App Expo on 12-8-11 #PubAppX Available under Creative Commons - free to use, attribution required

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Pub Apps: You Have No Idea How Much You Don’t Know

Rebecca Lieb@lieblinkAnalyst, Altimeter Group

(But asking these 10 questions can help)

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© 2011 Altimeter Group

1. Competition

2. Technology & Platform

3. Content & Audience

Agenda2

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© 2011 Altimeter Group

1. Competition

2. Technology & Platform

3. Content & Audience

Agenda3

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#1 Who are your competitors – Brands?

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© 2011 Altimeter Group

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Content marketers plan to beef up their mobile strategy

in the next one to three years. Where will you be?

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Recommendations

What can you offer that a 500 lb. gorilla can’t?

• Subject matter expertise• Presentation

• Speed-to-market• A more compelling experience

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#2 Who are your competitors – agency side?

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© 2011 Altimeter Group

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“Content types we’ll be adding within the next three years? Mobile’s the easy answer”

– David Berkowitz, 360i

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Recommendations

Remember that agencies are frenemies

Keep them close, but don’t show all your cards too early

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© 2011 Altimeter Group

1. Competition

2. Technology & Platform

3. Content & Audience

Agenda10

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#3 What will mobile advertising look like?

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Recommendations

Experiment. Be flexible.Develop new models & explore custom solutions.

Test, test, and test some more.

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#4 Who will win the format war?

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Recommendations

If you put all your eggs into one basket, pick that basket very carefully.

Content for Mac fans? iPhone!Business users? Blackberry

Largest smartphone user base? Android

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#5 Apps are mobile. So what’s “mobile,” anyway?

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Recommendations

Determine what mobile is – it shapes what you publish.

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#6 Who supports development efforts – both internally and

externally?

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Who will you turn to for mobile strategy and app

development? An agency, internal resources, or both?

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Recommendations

Build strategy into technology considerations for scale

Simple as a mobile-enabled CMS?Vastly more complex & multiplatform?

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© 2011 Altimeter Group

1. Competition

2. Technology & Platform

3. Content & Audience

Agenda23

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#7 What is “publishing” on an app?

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Recommendations

Apps don’t conform to classic editorial models

• Functionality & utility• Hyperlocal relevance

• Ultra-vertical search engine• Gamification

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#8 Who’s the audience for your app?

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Recommendations

Research your audience to make determinations on platform, content, pricing and functionality.

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#9 How will you measure success?

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26% of apps downloaded in 2010 were only used once. Amount of downloads, like

ratings, can be an inaccurate measure of

success.

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Recommendations

Don’t measure everything. Determine KPIs.

• Establish a measurement plan• Target metrics that indicate desired behaviors

• Gather feedback

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#10 Do apps fit into your cross-media strategy?

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Recommendations

What’s the multiplier effect that will increase reach and awareness without colliding into platform issues?

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© 2011 Altimeter Group

1. Who is your competition – brand side?

2. Who is your competition - agency side?

3. What will mobile advertising look like?

4. Who will win the format war?

5. Apps are mobile. So what's mobile, anyway?

6. Who supports development efforts - internally and

externally?

7. What is “publishing” on an app?

8. Who's your audience?

9. How will you measure success?

10. How will mobile apps fit into your cross-media strategy?

Question Checklist36

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Rebecca [email protected]

m

rebeccalieb.com/blog

Twitter: lieblink

WHAT ARE YOUR

QUESTIONS?

With assistance from Researcher Jaimy Szymanski & Industry Analyst Chris SIlva