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04/07/2023 Business Presentation 1
Company PresentationMeet the Next Generation Computer
04/07/2023 Business Presentation 2
Company Description
Description: RapidScale offers business freedom; your apps go where you are on any device, we are the “Next Generation Computer.”Specialties: Desktop as a Service, Infrastructure as a Service, Disaster Recovery as a Service, Business Apps as a Service, MAC App Virtualization
What do we do? Cloud Services – The Next Generation ComputerFounded: 2008Headquarters: Irvine, CAEmployees : 38Cloud Facilities: Irvine, CA , Sterling, VA and soon to be Dallas, TXAqua Connect: Joint Venture Partner in Developing the Next Generation Computer
2012 Revenue Growth: 338%
Individual Investors: • Marvin Wheeler, former COO of Terremark • Kevin Costello, President of Ariba Networks an SAP company• James Perry, Managing Director Madison Dearborn• Zaid F. Alsikafi, Managing Director Madison Dearborn• Paul Johan, Partner Ballast Point Ventures• Drew Graham, Partner Ballast Point Ventures• Jim Patterson, former President of Sprint Wholesale• Scott Luttrell, Luttrell Capital Management
Company Facts
Cloud Services
1) CloudDesktop (DaaS)2) CloudOffice (SMB Bundle)3) CloudRecovery (DRaaS)4) CloudServer (IaaS)5) CloudMail (Hosted Exchange)6) CloudApps (Business Apps & CloudCompliance)7) iApps (Virtualized Mac Apps)8) iDesktop (Mac Remote Desktop Services)
Company Overview
04/07/2023 Business Presentation 3
Why RapidScale
Investor Presentation 4
Samsung Apple GoogleMicrosoft
The Experience
04/07/2023
CloudOffice + CloudApps
04/07/2023 Business Presentation 5
RapidScale Platform
Desktop as a Service multi-tenant platform was built for Carriers & MSO’s in order for them to capture SMB revenue
RapidScale was the first company to design and deploy a non-persistent desktop on a multi-tenant platform with offline capabilities
Citrix ShareFile future integration planned
CloudOffice the only SMB cloud bundled service on the market today
Business Apps as a Service (App Revenue)
CloudCompliance making every business compliant
App Agnostic Platform
CloudMPLS solution
97% business application capability
Created the first Mac terminal server 2007Gartner “Cool Vendor” in Desktop
iDesktop received Best of VMworld 2010 nomination in desktop virtualization category Virtualization for 2011
Secured government contracts with DOE for first ever Mac thin client solution
Investor Presentation 6
Innovation Roadmap
Innovating the “Next Generation Computer”
• CloudCompliance – Launched November 2013• Cloud Sales Automation – Launching February 2014• CloudStrength - Real time bandwidth monitoring for CloudDesktop and CloudOffice • CloudApps (Business Apps as a Service) store with an application management and
billing engine integrated in• Collaborating with device manufactures to enhance the user experience • iApps (Mac App Streaming) Integration Into Citrix Portal Services Manager (CPSM)• CloudShare – Your Apps, Your Doc’s, Your Files Anywhere in the World• Innovating the worlds fastest application delivery system - 1280 x 1040 resolution
with 32-bit color. Over 800 frames (eight hundred) per second, no buffering of data, it's all live streaming. Video and audio in sync without buffering.
04/07/2023
04/07/2023 Business Presentation 7
CloudDesktop
RapidScale is the global leader in Desktop
as a Service. With RapidScale’s
CloudDesktop your apps, any device,
globally. Let our CloudIntelligence team
design the right CloudDesktop solution for
you. We are the next generation computer.
CloudOffice
RapidScale’s CloudOffice brings the best in
technology and software applications to the
SMB market. Get your core line of business
applications like the latest versions of Office,
Exchange, SharePoint, ShareFile, and
QuickBooks all for one cost effective
price.
CloudServer
Your servers, our cloud, and the best service in
the industry. RapidScale gives you on-demand
capacity with the best infrastructure tools and
utilities in the industry. CloudServer is backed
by vCloud hypervisor, NetApp storage, and
Cisco UCS blade chassis.
Solutions
04/07/2023 Business Presentation 8
CloudRecovery
RapidScale’s CloudRecovery service is
about planning and designing your
businesses Recovery Time Objectives (RTO)
around each application. We provide cost
effective high density and low density
storage and complete Disaster Recovery as
a Service solutions for automatic failover.
CloudCompliance
RapidScale’s innovative CloudCompliance
tool is a user-friendly web based portal
software solution which offers its clients and
easy, affordable way to prove they are in
compliance with the standards and
regulations of the industry they service.
CloudMail
RapidScale is an industry leader in the delivery,
design, and support of Microsoft Exchange.
Our Service Level Agreement for CloudMail is
100% uptime. All support is U.S. based as we
take pride in providing world class service.
Solutions
04/07/2023 Business Presentation 9
SharePoint
04/07/2023 Business Presentation 10
ShareFile
CollaborationThis allows users to create, assign and track the progress of tasks effectively. Tools that will help your team collaborate.
Content ManagementBy easily sharing images or photos with your team, organizations can work together efficiently. You can easily search lists, libraries, content and documents for important information without wasting time.
Site and User ManagementOur easy control panel provides you an interface to add and remove users and manage your available space. You can create as many users as you need to get the job done at an easy per-user-per-month rate.
Customization FeaturesYou can customize your site the way you want it with personalized themes. You can find application templates that suit your needs. Custom work flows can be built for different content types or libraries.
04/07/2023 Business Presentation 11
•Anti-Spam, Anti-virus•Management Tools•Scalability•End-to-End Administration•User/Service Provisioning•Tier 3, Class 1 Data Centers
•Unlimited ActiveSync •Licenses•Email Retention•Advanced Security•Archiving•File Sharing
CloudMail – Hosted or Private
04/07/2023 Business Presentation 12
CloudCompliance
04/07/2023 Business Presentation 13
Strategic Partnerships & Clients
04/07/2023 Business Presentation 14
RapidScale Brochure
RapidScale Product Guide Link
GENBAND Innovative Exchange – Charter Member UNSI Press Rel
ease
UNSI Launches Cloud Services Powered by RapidScale
Application Press Release
Citrix Video – Desktop as a Service
Citrix Case Study on RapidScale
RapidScale Extends Portfolio to SimpleSignal
WTG PR Release
Citrix Video – IT as a Service
Aqua Connect & RapidScale Company
Newsroom
TierPoint Launches Virtual Desktop, Powered by RapidScale
RapidScale Launches CloudCompliance Solution
RapidScale Adds Simplify to its Excusive Group of Master Agents
04/07/2023 Business Presentation 15
How Do We Stack Up?
04/07/2023 Business Presentation 16
Smart Build Data Centers • RapidScale Design, Owned and Managed
State of the Art Data Center Infrastructure• Cisco Routers & Switches• Cisco & SonicWALL Firewalls • Cisco & HP Blade Servers • NetApp Storage• VMware • Citrix• Logic Monitor• We Support the Majority of Operating
Systems and Software• Blended Burstable Bandwidth
Data Center Structure• Tier 3 Class 1 Data Center• Clean, Continuous Power and High Capacity
Redundant Generators
• Around-the-Clock Infrastructure Protection – HVAC, fire suppression and seismic engineering
• Security – on premise security guards, exterior security system, biometric system, including palm scanners and numerous security scanners with digital recorders
Reliable. Scalable. Secure. Compliant.
Our Infrastructure
04/07/2023 Business Presentation 17
• Data Center SAS70 & SSAE 16 Independent Audit Certification• RapidScale Employees with Background Checks are the only Ones with Access• Tier 3, Class 1 Data Center - The Pinnacle in Data Center Ratings
Storage• Encryption - Data is encrypted in flight and at rest. All SANS have SED’s (Self Encrypting
Drives)
Compliance • HIPAA• PCI• Sarbanes-Oxley
Cloud Infrastructure• Enterprise Virtual Firewall or Customer Owned Firewall
Transport/Access • Cisco Routers & Firewalls with encryption- 256k
Security
04/07/2023 Business Presentation 18
U.S. Based Call Centers Gardena, CA
Boise, ID
Irvine, CA
RapidScale Client & Partner
Portal Q1 2014
Customized Settings
Click to Call Escalation
Review Your Trouble Tickets
We Care Support
24x7x365 We Care Support • Average 1 Minute Hold Times
• 73% First Call Closure• Live Chat System for Ticketing
• Advance Trouble Ticketing System
04/07/2023 Business Presentation 19
Market Research
04/07/2023 Business Presentation 20
71% Need solutions for mobile work styles
60%Don’t have the resources to implement new technology solutions
56%Prefer a single source IT solution
50%Think cloud is important to their business
Source: Microsoft 2012 SMB Cloud Adoption Study, Edge Strategies
SMB Cloud Trends
04/07/2023 Business Presentation 21
Shift to Cloud
23% of U.S. SBs and 49% of U.S. MBs are shifting their share-of-wallet away from on-premise, increasing spending on cloud
technologies
Demand for Ubiquitous Access
U.S. SMBs are increasingly in need of anytime,
anywhere access with 75% expanding offices, hiring
employees, using multiple mobile devices, or having
mobile employees
Increased Use of Service Providers
46% of U.S. SMBs are currently going to Service Providers to purchase IT
solutions (computers, on-premise or hosted
software, networking, storage, or security
solutions)
Source: AMI partners, U.S. SMB Cloud & DaaS Market Sizing, Trends, Opportunity Assessment & Targeting Blueprint for Service Providers, 2013
Growth in the Cloud
Scalability and Cost/Management ConcernsScalability is in demand, and U.S. SMBs are looking to leverage technology to help manage
costs. These needs go hand in hand with limited staff and resources to manage their IT environment. 94% of SMBs desire scalability and/or lack IT management.
04/07/2023 Business Presentation 22
Reduce operating expenses
45 %Launch new products and/or services
21 %Leverage technology to reduce costs
17 %
The challenging economic backdrop has forced U.S. SMBs to rethink how to invest in and manage technology, making the cloud value proposition increasingly appealing
‘Bring Your Own‘ Devices (BYOD)
% With ‘BYO‘
Tablets
% With ‘BYO‘ Smartphones39% 53%
While SMBs want to access their applications anytime and anywhere, they lack adequate IT support to fully manage their multi-platform and multi-device environment on-premise. Cloud & DaaS will enable these SMBs to move away from a PC-centric environment
Source: AMI partners, U.S. SMB Cloud & DaaS Market Sizing, Trends, Opportunity Assessment & Targeting Blueprint for Service Providers, 2013
SMBs and the Economy
04/07/2023 Business Presentation 23
CPs Service Providers
Vendor Direct
Retail DMR
$98.8$83.0
$20.4 $19.0 $11.2
$13.2$16.1
$3.7 $0.4$1.1
Over 46% of cloud spending
was brought in by Service Providers
in 2012
Source: AMI partners, U.S. SMB Cloud & DaaS Market Sizing, Trends, Opportunity Assessment & Targeting Blueprint for Service Providers, 2013
2012 Cloud Spending by RTM
04/07/2023 Business Presentation 24
Defining the Cloud
04/07/2023 Business Presentation 25
CloudOffice - The Next Generation Computer is the Complete Suite of RapidScale Solutions in One Convenient
Bundle
CloudOffice
04/07/2023 Business Presentation 26
RapidScale is the leader in Desktop as a Service. Our SMB CloudOffice platform integrates in the most advance application delivery system, an easy to use interface, online and offline capabilities, and an application library.
When it comes to the why for an end user, it's simple: applications are what matter and we deliver them better than anyone in the industry.
CloudOffice Platform
04/07/2023 Business Presentation 27
Line of Business Apps on Any Device, Anywhere in the World
CloudOffice Anywhere
04/07/2023 Business Presentation 28
iAppsRapidScale is the first to market with true Mac App Virtualization. iApps gives you the ability to use your favorite Mac Apps on any device via our Mac App streaming platform AAP.
iDesktopIndustry leader in Mac Remote Desktop Service. Deploy Mac OS X from centralized servers to users on any device, anywhere.
iApps & iDesktop
04/07/2023 Business Presentation 29
CloudApps
04/07/2023 Business Presentation 30
iApps
04/07/2023 Business Presentation 31
• One Network for Business Applications
• Primary Internet Access• Secondary Internet Access• Hosted Voice or SIP• Quality of Service “QoS”• Servers• Storage• Managed Firewall • 24x7x365 Complete End User Support
CloudMPLS for Enterprise
04/07/2023 32
Global App Network
04/07/2023 Business Presentation 33
RapidScale CloudOffice Demo• Deploy a new user• Non-persistent desktop• Review CloudApps player• Review off-line capabilities• Review bandwidth UI
RapidScale App Streaming Platform• iApps – Mac App Streaming• Show video game being played• Review protocol • Discuss capabilities
Samsung Smart Dock • Demo CloudOffice using a Galaxy
S4 and Smart Dock• Discuss docking station
capabilities • Review protocol • Discuss capabilities
CloudOffice Demos
rapidscale.net
Contact InformationRapidScale
100 Pacifica Suite 100Irvine, CA 92618(949) 236-7007
Presented by: Randy Jeter