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© 2010 Bango plc www.bango.com Virtual Goods as a Proxy for Money or Real Goods Ray Anderson, Bango CEO 24 th June 2010

Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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Presentation by Ray Anderson, CEO of Bango, at the Virtual Goods Forum on 24th June. Topics covered: Transferring value into the Virtual World - Mobile and PC payment options * Benefiting from vrtual success - getting real money from virtual goods * Trafficking, Terror and Drugs - Money Laundering through Virtual Goods

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Page 1: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

© 2010 Bango plcwww.bango.com

Virtual Goods as aProxy for Money orReal Goods

Ray Anderson, Bango CEO

24th June 2010

Page 2: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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Mobile operator relationships

Awards

Customers include

Bango provides the technology that enables commerce with mobile users.

Founded 1999

New York and Cambridge (UK)

London Stock Exchange (BGO.L)

1000+ customers

Billions of transactions:

- 70m users- All countries

Who is Bango?

Bango PaymentHigh efficiency collection of payments from mobile phone users anywhere in the world

Bango AnalyticsPrecise measurement of mobile user activity, marketing campaign effectiveness and revenue from mobile sites.

Company Products

Page 3: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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Bango for websites selling content:

PaymentConfirmed

MarketingCampaign

Bango collects payment by selecting “best biller” based on user, user

history, content type & other factors

Maximize number of payments

Bango unique technology and relationships have been

developed to maximize number and value of successful payments

Viral, App orBookmark

(1) User browses to mobile site / app

(2) Bango collects payment

for content

(3) Content Provider provides

download page

Bango BillRank™

AggregatorsResell Premium SMS billing

Operator BillingDirect connect to operator

Alternatesto expand coverage

Competitive Advantages:

- Biller Independent (select best)- Operator Relationships- User histories across many CP- End user experience- Comprehensive reporting- Cross border transactions

Page 4: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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The Amsterdam Experience

• Cannabis Leaf Logo for €5

4562

Page 5: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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Cash Preference

Security

Legal Restrictions

Anonymity

Payment Method Drivers

Page 6: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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But … Operator Billing

Bango sendsContentProvider c.60%

MobileOperator

keepsc.35%

Bango 5%

Bango system generatespayment by phone

user on billing system.

Page 7: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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$US 1.00 in various virtual currencies

• 10 Facebook Credits • 125-170 WOW Gold (World of Warcraft) • 80 Microsoft Points • 10 Project Entropia Dollars (Entropia Universe) • 6 Q coins (QQ.com) • 250 Linden Dollars (Second Life) • 1.5mil Star Wars Galaxies Credits • 6 Habbo Coins (Habbo Hotel) • 10 Twollars (Twitter) • 100 Nintendo points • 1,000 IMVU credits • 80 hi5 coins • 5 Farm Cash (FarmVille) • 5.71 WildCoins (WildTangent WildGames) • 2,000 Therebucks• 100 Whyville Pearls • 2.5mil ISK (EVE Online) • 0.75 Mahalo Dollars • 4 Zealies (Dogster) • 10 Ven (Hub Culture) * Values are approximate.

Page 8: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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Paypal Model

1 Customer makes purchase.

2 PayPal determines likelihood of sufficient funds in customer’s bank account.

3 If OK, Paypal sends money to merchant’s Paypal account, minus a fee.

4 Paypal sends transaction data to third-party processor.

5 Processor requests payment from card-issuing bank (or customer’s bank account).

6 Card-issuing bank transfers payment to processor.

7 Processor transfers payment to Paypal, minus a fee.

Diagram based on wired magazine

Page 9: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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Credit Card Model

1 Merchant runs customer’s card through card reader, for which it pays a fee.

2 Reader sends sales data to merchant’s bank.

3 Merchant’s bank requests approval from the card-issuing bank.

4 Card-issuing bank grants approval.

5 Merchant’s bank sends approval to Reader.

6 Merchant approves sale.

7 Merchant sends record of transactions to its bank for processing.

8 Merchant’s bank requests payment from card-issuing bank.

9 Card-issuing bank transfers funds, minus a fee.

10 Merchant’s bank deposits payment in account, minus a fee.

Diagram based on wired magazine

Page 10: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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Store Vouchers

• Harrods Gift Card

Page 11: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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iTunes Model

Apple’s online store cuts credit card fees and friction by bundling a customer’s purchases over time and processing them as one transaction.

1 Customer orders and downloads purchase from iTunes.

2 iTunes aggregates orders over a period of time, then requests payment from card-issuing bank.

3 Card-issuing bank transfers payment, minus a fee.

Diagram based on wired magazine

Page 12: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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Linden Labs / Second Life

Page 13: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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Bango Value

• $10 Bango Value – redeemed for $10 Content / Game / App

• $10 converted to Cash at 70% (Operator normally takes 30%)

• Possible to buy pre-pay Bango Value for $7.50

• Profit from Trading

Page 14: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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“Currency Exchange”

Page 15: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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“Currency Exchange”

Page 16: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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Protections

• AML

• KYC

• Fraud

• Bullying

• Remorse

But …

Cellular approach… Outpayment Delay…

Page 17: Ray Anderson Virtual Goods Forum presentation, 24 June 2010

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Conclusions

• Proxying is live today

• Highly competitive with “real money”

• Can more easily be used for rewards

• Great fit with Mobile