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© 2016 RES SOFTWARE – ALL RIGHTS RESERVED

Ein Überblick…

Vision – Strategie - Lösungen28.09.2016

Oliver Lomberg

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Vorstellung von RES

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RES auf einem Blick• Vision: People Centric IT -as a Service-• 1999 in NL gegründet von Bob Janssen mit Fokus auf Hybride Umgebungen• Hauptsitz in Philadelphia, US – EMEA HQ in DenBosch, NL• Über 3.000 Kunden, 10 Mio Anwender in 27 Länder• Große skalierbare Installationen mit über 1.5 Mio Anwendern• 100% Indirektes Vertriebsmodell

Extended Partner Ecosystem of 800+ Partners

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• Schnelles On- Offboarding• Roll-OutWin10/VDI/App-Virt• Security/”contextawarness”• Compliance/Governance• Agilität/Geschwindigkeit• ITbehält dieKontrolle• Userzufriedenheit• Reduzierung Tickets/Kosten

Benefits =

RESONEServiceStore

User Profile------------------------------------------

IT

Win 10 CTXS VMW MDM DB-App Cloud-Services

RES ONE Workspace / Automation

SCCM

Digitaler IT-Arbeitsplatz

Browser WIN 10 Citrix 3D Print

Testing PwR Mobile Reise

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Service App StoreWorkspace Optimization

Predictive Service Delivery Platform

AUTOMATION

How RES Software Brings Agility to Your Workforce

RES ONEAutomation

RES ONE Workspace

RES ONEService Store

RES ONE Automation

ITSM, PCLMMDMVirtualizationSaaS, IaaS

Automation Packs

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Centrally manage and secure your workforce’s apps and services across even the most complex virtual and physical environments

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Centralized Management Console

• Manage all user settings, policies, configurations and more from a single console

• Make changes and updates easily

• Full auditing of all administrative actions

• Detailed administrative delegation capabilities

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Advanced Configuration

• Dynamic, just-in-time configuration• File types, e-mail settings and data

sources• Application actions

o Drive and Port Mappingso Printerso Registry Settings and Policieso Profile and Home Directoryo Folder Synco Automationo PC Lifecycle Management

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Context Awareness

• Dynamically adapt a user’s workspace based on context, ensuring proper access to printers, data, and apps based on their real-time working conditions

• Apply policy rules ranging from very broad to very granular factors for increased security

Active Directory Computer Configuration Network Remote

Desktop

Site

Hardware (CPU

speed, memory)

Environment Variable

Computer Name

IP Address(IP address,

range)

Group Membership IP Address

Files & Folders(file version, folder exists)

IP Address(IP address,

range)Client Name

Organizational Unit

MembershipName FIPS

CompliancyRemote Host/URL

Client Type (Citrix Receiver

only)

User Property

Operating System

(Bit ) version

Hardware Token

(serial #, vendor ID, USB)

Terminal Server Listener Name Session Type

USB Storage Device

(serial #, vendor ID)

OperatingSystem

(Bit ) version

Wireless(Connected

(SSID) or nearest access point (BSSID))

Terminal Server Listener Name

Registry SettingVDX /

WorkspaceExtender

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Usage Tracking and Auditing

• Real-time and historical usage reporting• Control licenses based on actual usage• Minimize time spent on audits• Reduce overspending on licenses• Prove compliance

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Adaptive Security

• Prevent vulnerabilities across all sources o Careless users are as large of risks as malicious external threats

• People-centrico Dynamically secure services based on user context

• Flexible security levelso Adjust security at granular level to meet the needs of the organizationo Based on user, span from total lock down to fully open

Examples:• Data & USB Storage• Privilege management• Application access, including user installed applications• Web access and usage• Network-based/IP restrictions

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Adaptive Security (cont.)

Protect from internal and external threats:• File Hash based application

security• Whitelisting/blacklisting• Dynamic privileges• User-installed apps• Context aware policy

enforcement• USB storage control• Read-only blanketing• Lockdown

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Step-by-Step Transformation with RES

Unmanaged Live Desktop

Environment

Collect Data(Desktop Sampler)

Analyze Data(Workspace Designer)

Partly Managed Desktop

(Workspace Model)

Fully Managed (Workspace)

Predict Future Changes

(Workspace Simulation)

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Drive competitive advantage

by automating thedelivery and return

of business and IT services

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Extensive Out-of-the-Box Tasks

• Over 270 Tasks & Activitieso Configurationo Provisioningo Virtualizationo Securityo Advancedo System Stateo Cloud Provisioningo Infrastructure as a Serviceo PC Life Cycle Managemento Service Desk Integration o Mobile Device Management

• Heterogeneous Supporto Windowso Unixo Linuxo Mac OSX

Quick implementation and easy automation management

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Extending Your Existing Investments

Free Automation Packs• Extensible via APIs &

Web Services• Integrates with

o EMM/MDMo ITSMo PLCMo SaaSo Virtualization / Cloud

provisioning

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Predefined Automation Tasks Overview

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Transform the digital experience of your

workforce with an

automated, intuitive service app store

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Intuitive Self Service Interface

• View active and available services offered through the RES ONE Service Store

• Services can be both IT and non-IT related (i.e., business process related)

• Easily customizable (language, logo, colors)

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Access Service Store from Various Devices

• Service Store Web Front

• New Mobile UI (Free Download)

Workforcev Easily view, request and manage

available corporate applications and services from iOS and Android devices.

Managersv Easily use apps to approve

requests for apps & services, and order relevant apps & services on behalf of employees.

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Simplified Visual Workflow

• IT can quickly automate business workflow processes

• Business logic & IT process information are stored to determine what should happen during the delivery and return workflow

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Identity and Classification

• Personalization of Services with Identity Warehouse• Identity warehouse collects information from HR & Payroll systems

to determine the “identity” of a person

• 80% of services can be predicted automatically

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Subscription Engine

• Easily track service status

• Service workflows • Can be triggered manually or

automatically

• Services can be automatically delivered & returned • On Day 1 or when employees

transition to ensure proper and secure offboarding

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Delegation via Service Panel

• Enables Delegation of Requests• Managers or

designated users can request services on behalf of others

• Empowers Business, User and Service Desk to Do More

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Pause

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Live Demo

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Use Cases

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© 2016 RES SOFTWARE – ALL RIGHTS RESERVED

Use CasesAlle Prozesse und Abläufe, die sich über die IT abbilden lassen und deren Ursprung originär nicht unbedingt in der IT liegen muss.Abläufe werden auf das wesentliche reduziert, beschleunigt und bleiben transparent, sowie nachvollziehbar.

No Limits

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Vielen Dank!