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Thinking about offering cloud services? The best option might be to partner, especially if you're an MSP, SI, or VAR. Learn how to choose the right cloud vendor by watching this webcast.
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Right IaaS, Right Cloud Provider: Four Best Practices to Help You DecideMay 9, 2013
Welcome
Joe Panettieri, Editorial DirectorNine Lives Media, a Divisionof Penton MediaE: [email protected]: @JoePanettieri
What We’ll Cover
• A look at the cloud services market• How cloud services can fit into VARs’, SIs
and MSPs’ sales strategies• What to look for when choosing a cloud
provider• Your questions throughout
Cloud Services: A Growing Revenue Stream
Top cloud services offered by MSPs, according to the 2013 MSPmentor 501:•Infrastructure as a Service, 66%•Platform as a Service, 37%•Software as a Service, 71%Participants in the 2012 Talkin’ Cloud 100:•VARs with cloud expertise, 42%•MSPs with cloud expertise, 58.9%
Please Welcome
Ken CavallonVice President, Business Development & Alliances
Tier 3
Richard SeroterProduct Manager
Tier 3
Tier3.com confidential
What We Do
Infrastructure as a ServiceScalable
Elastic
Pay As You Go
VMware vSphere 5
Platform as a ServiceWeb Fabric, built on Cloud Foundry
Cloud Foundry Core Compatible
Advanced ManagementServer Administration
Orchestration
Monitoring & Scheduling
Back Office Support
API
Managed Services
Professional Services
Backed by Leading VCsBacked by Leading VCs; $18.5M from Intel Capital, Ignition & Madrona
Cloud InnovatorFounded in 2006 with secure multi-tenant cloud as vision; HQ in Bellevue, WA.
Growing Footprint9 nodes across the US, Canada, UK and mainland Europe
Proven Results100+ enterprises trust the Tier 3 enterprise cloud platform for their business
Powered by 9 Data Centers Around the Globe
Tier3.com confidential
Bluelock
GoGridJoyent
Softlayer
OVH
Fujitsu
Dell
Virtustream
Rackspace
CSC
Dimension Data
Terremark
Savvis
Tier 3
niche players visionaries
challengers leaders
Amazon Web Services
2012 Gartner Magic Quadrant for Cloud IaaS
Tier 3 is a “Visionary”
“Combines a good set of features on a well-engineered platform, with an easy-to-use self-service portal”
“Its core architecture and software platform contain substantial custom engineering of its own, and it has an innovative and ambitious road map”
“An exceptionally strong SLA”
AB
ILIT
Y T
O E
XEC
UTE
COMPLETENESS OF VISION
Gartner, October 2012. Copyright Gartner, reprinted with permission by Tier 3
Tier3.com confidential
Channel & Cloud Computing
Feature Amazon Microsoft Azure
Rackspace Salesforce.com
Tier 3
IaaS
APIs
Account Management
Hierarchies & Billing
Built-in Orchestration
Rebranding
Global Data Centers
PaaS
Tier3.com confidential
Polling Question
How do you currently offer cloud IaaS to your customers?A. We don’t but we’re actively seeking a channel-friendly optionB.We offer Amazon (or other solution) and have no plans to expand our offeringsC.We offer Amazon (or other solution) but we’re seeking other channel-friendly solutionsD.No plans to offer cloud IaaS in 2013
Best Practice #1: Native Support for Complex Environments
• What type of hard drive, processor and networking gear does the cloud service provider support?
• What is the resilience of each layer? High resilience equals high availability
• Where is the data going to live? Is it protected in isolated instances?
• Will the cloud serve as an extension of your customer’s on-premise network?
Best Practice #2: Value-Added Services Opportunities
• Are the “orchestration” services complex or easy to integrate?
• Can you build complex environments with the tools available?
• Can you build an enterprise environment store?
• Can you build on existing Exchange or SharePoint orchestration templates?
Best Practice #3: Seamless Back-Office Functionality
• Does the provider support account hierarchies for billing and reporting?
• Does reporting enable usage tracking and the ability to add in up-sell charges?
• Does reporting enable customer resource limits and other sophisticated policy management/governance?
Best Practice #4: White-Labeland Rebranding Capabilities
• Can you customize the in-product experience, beyond the end user portal? (E-mail templates, knowledge base, privacy base, etc.)
• Can you add links to existing help repositories?
• Good rebranding allows you to have your own cloud without building your own cloud!
Be Ready for the Future of the Cloud
• Platform as a Service• Other upcoming cloud technologies
Tier3.com16 confidential
ComputeServers
NetworkingBandwidth CDN Direct ConnectFirewalls Load Balancing VPN
Cloud Management (Self-Service)Account Management API BlueprintsGroups Maintenance Mode MonitoringScheduling
StorageBlock Storage DR/BC
ServicesDNS Site Redirect SMTP Relay
Web Fabric
Products & Services
Tier3.com17 confidential
Tier 3 Cloud Services: Value Proposition
Architected for the Enterprise
Advanced IT Management
Flexible Options
High performance
Integrated, all-in-one capabilities
Global
Reliable
Secure
Cloud management (self-service)
Cloud orchestration
Automated server administration & monitoring
Intuitive portal
Custom servers
Data sovereignty
App portability
Managed services
Professional services
Ask the Experts
Richard SeroterProduct Manager
Tier 3
Ken CavallonVice President, Business Development & Alliances
Tier 3
Get a Demo of Tier 3’s Reseller EditionOffer Enterprise Cloud Services in Days www.tier3.com/lp/reseller Reseller Hotline: 1.877.388.4373 x862 @tier3
Ken [email protected] @KenCavallon
Richard [email protected] @rseroter
Our Next Channel Expert Hour Webcast
Date: May 16Time: 11:00 a.m. PT/2:00 p.m. ETTopic: Secrets to double-digit BDR Revenue GrowthRegister: mspmentor.net/events
Nine Lives Media Contacts
EditorialJoe Panettieri, Editorial DirectorE: [email protected]: @JoePanettieri
SponsorshipAmy Katz, PresidentE: [email protected]
