SAP Solution Manager Online Training

@Copyright KNACK IT TRAINING

Introduction

• Business Process & Solution Maintenance (Solution Directory)

• Business Process Monitoring (BPM)

• EarlyWatch Alert (EWA), Service Level (SL) and Solution Reporting

• Example Scenarios

• Job Scheduling Management

• Process Scheduling Adapter for SAP Solution Manager

@Copyright Knack IT Training 

Introduction contd..

• SAP Solution Manager Enterprise Edition

• SAP Solution Manager Overview

• Solution Monitoring

• System and Solution Maintenance (SMSY)

• System Monitoring Administration

• Technical Configuration

@Copyright Knack IT Training 

Solution Manager Installation

• Solution Manager CHARM 2008

• Remote Support Overview

• End-to-End Root Cause Analysis

• E2E System Monitoring

• Business Process Monitoring

• Collaboration

• Change Management Functions

@Copyright Knack IT Training 

Solution Manager Installation contd..• Supplement – Cross System Lock

• E2E Change Control Management

• Administrative correction with Change Request Management

• Issue Management

• Normal Correction with Change Request Management

• Sevie Desk – Support Message& OSS 

@Copyright Knack IT Training 

SAP Solution Manager Change Request Management• Change Request Management – Overview

• Change Request Management – Part 1

• Change Request Management – Part 2

• Change Request Management – Development With Release

• Change Request Management – Development Without Release

• Change Request Management – Reporting

• One Transport Order

• Project Request

• Supporting Software Maintenance With SAP Solution Manager

@Copyright Knack IT Training 

Solution Manager Diagnostics(RCA)• Diagnostics strategy

• Solution Manager Diagnostics configuration

• Work centers

• Roadmaps

• Working with Roadmap

• Creating Roadmaps

• Roadmaps Definition

• Roadmaps Authorizations

• @Copyright Knack IT Training 

Q&A

• Contact us at info@knackittraining.com                                

• regcourse@knackittraining.com

   Please refer to www.knackittraining.com for further details

@ Copyright KNACK IT TRAINING