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Oracle’s Oracle’s SIEBEL CRM SIEBEL CRM ON DEMAND ON DEMAND OR OR SIEBEL CRM SIEBEL CRM ON PREMISE ON PREMISE Presented By: Presented By: Mustafa Mustafa Qureshi Qureshi Presented To: Presented To: Asif Hussain Asif Hussain

Siebel CRM On Demand vs on Premise

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Oracle’sOracle’sSIEBEL CRM SIEBEL CRM ON DEMANDON DEMAND

OROR

SIEBEL CRM SIEBEL CRM ON PREMISEON PREMISE

Presented By:Presented By: Mustafa QureshiMustafa Qureshi

Presented To: Asif HussainPresented To: Asif Hussain

AGENDAAGENDA

1.1. IntroductionIntroduction

2.2. Advantages of On Demand Solution.Advantages of On Demand Solution.

3.3. Advantages of On Premise Solution.Advantages of On Premise Solution.

4.4. Three Key Considerations to consider.Three Key Considerations to consider.

5.5. User Experience Comparison.User Experience Comparison.

SIEBEL CRM SIEBEL CRM On DemandOn Demand v/s CRM v/s CRM ON PremiseON Premise

On-Demand:On-Demand: Your data and the application are available via the web where Your data and the application are available via the web where servers and data are housed by the application vendor. Often called servers and data are housed by the application vendor. Often called software-as-a-service (SaaS).software-as-a-service (SaaS).

On-Premise:On-Premise:

Your data and software applications are held in-house by your Your data and software applications are held in-house by your company where servers, connections, access, and data are all company where servers, connections, access, and data are all controlled by you and housed internally. controlled by you and housed internally.

SIEBEL CRM SIEBEL CRM On DemandOn Demand v/s CRM v/s CRM ON PremiseON Premise

Advantages of On Demand Solution:Advantages of On Demand Solution:

Faster Time to Deployment:Faster Time to Deployment: Ease of Usability:Ease of Usability: Independence from IT:Independence from IT: Specialized Security Measurement:Specialized Security Measurement: Lower Operating Cost:Lower Operating Cost:

SIEBEL CRM SIEBEL CRM On DemandOn Demand v/s CRM v/s CRM ON PremiseON Premise

Advantages of On Premise Solution:Advantages of On Premise Solution:

Enhanced Integration with other IT and Operational Systems:Enhanced Integration with other IT and Operational Systems: Flexibility of Customization Application:Flexibility of Customization Application: Hardware Maintenance On site:Hardware Maintenance On site:

SIEBEL CRM SIEBEL CRM On DemandOn Demand v/s CRM v/s CRM ON PremiseON Premise

Three Key Considerations to select b/w On Demand and On Three Key Considerations to select b/w On Demand and On Premise SolutionPremise Solution

Type of Organization:Type of Organization: Scope and Integration:Scope and Integration: Total Cost of Ownership:Total Cost of Ownership:

SIEBEL CRM SIEBEL CRM On DemandOn Demand v/s CRM v/s CRM ON PremiseON Premise

On-demand Versus On-premise CRM User Experience On-demand Versus On-premise CRM User Experience ComparisonComparison

CSO (Chief Sales Officer) Insights conducted a survey to evaluate CSO (Chief Sales Officer) Insights conducted a survey to evaluate the impact of the two CRM deployment solutions on the basis of the impact of the two CRM deployment solutions on the basis of sales performance of different users of the both Applications of sales performance of different users of the both Applications of CRM technology and presented its findings based on different CRM technology and presented its findings based on different criteria:criteria:

SIEBEL CRM SIEBEL CRM On DemandOn Demand v/s CRM v/s CRM ON PremiseON Premise

SIEBEL CRM SIEBEL CRM On DemandOn Demand v/s CRM v/s CRM ON PremiseON Premise

SIEBEL CRM SIEBEL CRM On DemandOn Demand v/s CRM v/s CRM ON PremiseON Premise

SIEBEL CRM SIEBEL CRM On DemandOn Demand v/s CRM v/s CRM ON PremiseON Premise

The endThe end

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