The Plugged-In Manager TerriGriffith

ThePluggedInManager.com

Social Media in the Supply Chain

TerriGriffith

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Connecting More Dots Than You Might Think

Aberdeen Group Inc. via Natalia Kosk

Social in Support of Supply Chain

Already AreWill in 12-24??

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Boundaries &

Definitions

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Social Data is an Asset for

Real-Time Information

Types of Social Media – Liana Evans

Social News Sites

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Social Networking

Social Bookmarking

Social Sharing

Social Events

Blogs

Microblogs

Wikis

Forums

9http://www.gartner.com/it/content/1447000/1447015/november_16_develop_a_social_media_strategy_abradley.pdf

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Social Helps Us Connect the Dots

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Social Helps Us Connect the Dots

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Social Fills in the White Space

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Wide Variety of Tools &

Use Cases

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Work is Social

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Structured &

Unstructured Data

Deloitte & Toyota

Focus on “opportunities for suppliers to connect and share in each other’s

learnings and plans”

Report from Deloitte Center for the Edge

Walmart

• “..social media can help predict demand and determine new products to add to inventory.”

Where Walmart Is Headed in Social, Mobile Retailing

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All Information is Good, but…

…incentive alignment &joint decision making only improve performance when the information

is of high quality

Weingarten et al. 2010, Journal of Supply Chain Management

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How can you make good choices?

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http://bit.ly/J9Brus

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“This is principally the greatest advance in social transformation. Empowering individuals to see the bigger picture” – Susan Scrupski

Joachim Stroh

http://www.globalintelligence.com/insights-analysis/bulletins/3-questions-businesses-must-ask-about-their-supply

TerriGriffith.com

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