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Social Media Intermediate a brown bag presentation

Social Media Intermediate

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Page 1: Social Media Intermediate

Social Media Intermediatea brown bag presentation

Page 2: Social Media Intermediate

NPower Northwest

• Vision – A thriving community with high performing

nonprofits.

• Mission– To strengthen the nonprofit sector by catalyzing

innovation and driving adoption of technology solutions.

Page 3: Social Media Intermediate

Poll

• Primary Role representing here today• Why are you interested in topic?

Page 4: Social Media Intermediate

Road Map

• Establishing Your Foundation

• Get a Routine

• Q&A

Page 5: Social Media Intermediate

Technology Waiter

“How am I suppose to do all of this, I already don’t have enough time to do my job(s)?”

~Previous Participant~

I provide the menu and recommendations

…You pick a couple items to try

and go from there

Page 6: Social Media Intermediate

Establish Your Foundation

Page 7: Social Media Intermediate

Expectations Management

“Our limitations and success will be based, most often, on your own expectations for ourselves.

What the mind dwells upon, the body acts upon.”~Denise Waitly~

Expect too much =see failure where there may not be any

Expect nothing = have no reasons to improve or be effective

Page 8: Social Media Intermediate

Start with Goals

How far you have come & where you are going

Keep focused on the mission

Be Proactive vs. Reactive

Keep efforts strategic

Page 9: Social Media Intermediate

Focus on Relationships

Remember “Social” comes before “Media” for a reason

Don’t connect only when you need something

Be deliberate about creating relationships

Respond when others reach out

Page 10: Social Media Intermediate

Stop, Look, Listen

Twitter

FacebookMyspace

Listen to existingconversations

Meet People Where They Are

We Are Here

Page 11: Social Media Intermediate

Redefine Success

It is about the Quality, not the Quantity

100 Fans who are not engagedVs.

10 who take action

Page 12: Social Media Intermediate

Let Go Of Control

Social media is about conversation

If everyone is not free to contribute those left may not be

willing partners

Page 13: Social Media Intermediate

You vs. The Community

Who are you really talking about?

Start conversations, ask questions

Invite user create content

Highlight the community

Page 14: Social Media Intermediate

Remember the “Social”

The “Social” comes first for a reason

It is about building relationships, just in new ways

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Don’t Forget the Integration

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Pause and Evaluate

Obvious plug for staying connected to your goals

Give yourself time to BUILD…

CommunityTrustRelationshipsActions

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Get a Routine

Page 18: Social Media Intermediate

Get A Routine

Image Credit: justjared.buzznet.com

Page 19: Social Media Intermediate

Get A Routine | Listen (RSS)

Page 20: Social Media Intermediate

Get A Routine | Engage Yourself

If you want people to join your community you should be active in theirs as well

Page 21: Social Media Intermediate

Get A Routine | Listen (Alerts)

Google searches and send you emails when it finds what you need

Page 22: Social Media Intermediate

Get a Routine | Schedule

• Multiple Platforms

• Monitor key terms

• Schedule Posts

• Analytics

Page 23: Social Media Intermediate

Get A Routine | Schedule

Get ready now…goes out later.

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Get A Routine | Editorial Calendar

Page 25: Social Media Intermediate

Get A Routine | Editorial Calendar

Promote

Follow-Up

Event

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Get A Routine | Monitor

Let the technology work for you

Desktop Alerts via Tweetdeck

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Get A Routine | Monitor Community

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Understand Your Tools

About using well, not using a lot

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Questions

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Take Aways

• Goals keep you focused on the mission

• Embracing the shift in communication

• Tools are key to being efficient

• Ever-evolving process

Goals

Strategy

TacticTools

Analysis

Page 31: Social Media Intermediate

Thank You

Abby NafzigerAmeriCorps VISTA at NPower Northwest

[email protected]: @abbynaf

NPower NorthwestWebsite: www.npowernw.org

Facebook: www.facebook.com/npowernwTwitter: @npowernw