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Understanding how to best use Cloud
based service
Stefan Haase
Product Director, Cloud Services
CONNECTED BUSINESS
The role of IT in the year 2000
IT Director is the GP of the business
• Network (LAN / WAN) & security
• Servers & storage
• Operating systems & applications
• Desktops & end point protection
• Independent systems
IT Director is moving towards specialism
• Supported by specialist Cloud providers
• Focus on end users and applications
• Access from anywhere
• Application availability
• Integration of systems & applications
• Business continuity & DR planning
The role of IT in the year 2012
The role of IT in the year 2020
IT Director has board level responsibility by default
• Managing Cloud suppliers
• Reducing operating costs
• Increasing ROI
• Delivering revenue
• Business visionary
What is driving the change?
Cloud adoption drivers
• Business agility
• Fast changing environments
• Cost reduction
• Opex models
IDC Cloud Predictions 2012
• Cloud growth will continue strongly in 2012
• Cloud is the next step in efficiency for already fully
virtualized environments
• 2012 will see substantial movement of production loads to
Cloud — collaboration, email, ERP etc
• Virtual private Clouds will be the long-term preferred model
for enterprise IT
IDC Cloud Predictions 2012
So how do we get there?
Making the transition
• Review business drivers
• Translating drivers into IT opportunities
• Cloud Readiness Assessment
• Develop strategic IT business case
• Cloud delivery model
Supplier Background• Wholesale vs service provider
• Track record
• Who owns and manages the data centre?
• Accreditation / certifications
• What support services / SLAs are available?
• Who provides and manages the customer network?
• What auxiliary services can you subscribe to?
Cloud Service Delivery - Pitfalls• Risk comes when you are treated as an R&D project
• Poor network design
• Not utilising enterprise grade hardware & software
• Single points of failure
• No end-to-end ownership & SLA
• Data not residing in the UK
• Transparency of the learning process is needed.
Computer Room
Network
Servers
Storage
Operating Systems
Applications
Application Data
Cloud Computing
providers deliver the
underlying infrastructure
Leaving customer to
focus on managing the
application
IaaS
Cloud Model 1 – Infrastructure as a Service
Computer Room
Network
Servers
Storage
Operating Systems
Applications
Application DataCloud Computing
providers deliver the
complete application
infrastructure including
managing the
application data
Cloud Model 2 – Software as a Service
Cloud Credentials & Business Benefits
Why ageing data centres can put your business at risk
•End of life issues
•Maintenance and support
•Testing and verification
Impact on reliability from an end-to-end delivery and support
•Costs predictability
•100% service availability
•One service provider = easier fault escalation &
resolution
•Reduced emission, IT equipment, site visits
Supplier Data Centre - Reliability
How to protect your environment both physically and logically?
Security safeguardsPhysical accessSecurity guardsCCTVNetwork securityEnvironmental security
Backups
Availability / Uptime
Business Continuity and Disaster Recovery
Supplier Data Centre - Security
Cloud Service Delivery - Futures
• The Cloud is here to stay
• The technology is proven
• Adoption is widespread
• Service models are maturing
• Indeed, its rise to maturity at a time of huge financial uncertainty gives
businesses benefits they probably don’t fully appreciate
A Cloud Success StoryBackgroundTop 100 UK legal customer with SAP projectHigh-end server performance requiredHigh-end storage performance requiredHigh financial outlay expected
Cloud ServiceIaaS with high performance storage Utility style usage and charging modelRisk reductionSignificant financial savings
The role of IT is changing
Market research forecasts strong Cloud growth
Fact vs Fiction = Not everything is Cloud
Iaas vs Saas
Specialist business-grade Cloud is the way to go
Supplier assessment crucial
Summary
The role of IT is changing
Market research forecasts strong Cloud growth
Fact vs Fiction = Not everything is Cloud
Iaas vs Saas
Specialist business-grade Cloud is the way to go
Supplier assessment crucial
Summary
THANK YOU
Stefan Haase
Product Director, Data Cloud Services