Embed Size (px)
DESCRIPTION
Business has been ignoring Texting as one of effective tools in many business settings. This presentation unveils how SMS can be used for effective communication internally, and externally. Many new scenarios are enabled, such as accessing some company data using SMS, interactively collaborate with customers. Bridging communication gaps between Email, SMS, Online, and other topics are discussed
Citation preview
While you’re sleeping…
billion texts sent everyday 3.4
billion cell-phones are ready to text-n-roll 4
Why Don’t Businesses Use It?
In US, texting considers a highly intrusive in business settings
I’m in the meeting, but I must see this message
Texting is Person To Person Communication
Business is much more than that…
Yet Another Communication Channel? 200
305
E-mails
Phone CallsInstant Messages
2Meetings
2Documents
Typical Day
In US, Texting Is Expensive
$0.20per SMS sent and received
So, really
Why would I want to do this?
Let’s talk about cost in the US
You can actually getUnlimited Text Messaging
$25 for 5 employees per month
1 Employee = $5 per month for unlimited text messages
Any phone will do
No need to spend moneyon high-end phones.
160 characters
promotecompanyculture of
Brief, but Essential
Believe me, long email kills productivity
TextSimple,Direct,
Effortless
Can augment with Pictures, Videosusing short web site links
SMS Required no Internet access
Accessible almost anywhere in the world
Now, Ready… To Get Fired Up?
To Make TextingUseful, You NeedCloud Service First
Hard to do?Nope… just minutes to setup
Online
Tim Duff
Melissa Reed
Sherry Fong
Alice Smith
+12061239876
+14259876543
+622192834214
1minute
Just invite your co-workers
Attention SMS UsersYou’re no longer isolatedfrom your business
That’s it!
I’m waiting at the lobbyI wish I know
what’s going on at the office
Yes, You Can.
Tim Duff uploaded SalesQ4.docx
Sherry Fong joined Sales group
Alice Smith modified Customer List
Tina says Please review my doc
At Construction SiteI would like to
update my project status
Yes, You Can.
.updstat 7503 C Complete Framing
Data Center
Sitting in Traffic Jam
Need to tell my teamthat I’ll be late
Yes, You Can.
Sales,I’m stuck in traffic, I’ll be15 minutes late for the meeting
Online
SMS
Meeting at Client’s SiteClient would liketo know the latestprice
Yes, You Can.
.qprice MX20L MX20L $12,750
Alice Posts Reports To The Team
While I’m TravellingI wish I could
receive her reports, emails while I’m on the go
Yes, You Can.
From: Alice SmithTo: [email protected]: Q4 Sales Re.
Alice says Q4 SalesReport is availablehttp://gpr.bz/M9kLH
Team At Conference
I would like to ask the team if we
should go to Chinese, Italian,
Mexicanrestaurant tonight
Let’s put it into a vote!
Yes, You Can.
Alice wants to know:Restaurant 2night?1.Chinese2.Italian3.MexicanVote M7E <Answer>
Restaurant 2nite?
ChineseItalianMexican
Mobile Access to Organization Data
Some data in premiseI would like to expose it to my employees I only have a few hours for system integration
Yes, You Can.
.CRM Follow-up
Customer follow ups under your account:J. Reed 425 987 65432A. Smith 206 654 3210
Customers, Suppliers, Vendors
My customers, suppliers, and vendors would
like to collaborate with
my employees
It must be secured
and private
Yes, You Can.
CREATE GROUP SuppliersINVITE Suppliers [email protected], 142598765432, 120693872321, [email protected]
I Must Be Able To Control This Insanely Stream Of Information
Global CommunicationLocal Choice Of Tools
I’M DOING BUSINESS GLOBALLY.ASIA & EUROPE USE SMS HEAVILY, BUT UNITED STATES USES EMAIL PRIMARILY. HOW CAN WE BRIDGE?
Can I Get Text Message Records?Can I Archive Them?
YOUR MESSAGE IS HERE
I’D LIKE TO PROJECT IMPORTANT MESSAGES TO LARGE DISPLAYS FOR PUBLIC VIEWING. APPROPRIATE FOR HALLWAY, MANUFACTURING, FINANCIAL INSTITUTIONS, HEALTH CARE INDUSTRY.
You Can
Yes, Yes and Yes
Mobile Advertising
Good Idea?
No, no, no!
It’s annoying
LET YOUR (POTENTIAL) CUSTOMERS SIGN UP FOR YOUR PROMOTIONAL UPDATES.
TWITTER IS THE APPROPRIATE TOOL FOR THIS
But Sometimes, Customers WantExclusivity
Only members get to seethese promotional announcements
Let’s Find The Right Service
Making a requirement list
Net, Net – The Service MUST…
Increase Productivity
Low Total Cost Of Ownership
Cost Elasticity
Pay As You Go. The service cost grows (and shrinks) in-line my business usages
Software Deployment isThing in the Past
The service should be minutes to set up
Training Cost
What Training Cost?
The service should be simple, easy and just work
Need Not ToWorry About
Over and UnderCapacityPlanning
The service must be
highly available and
reliable
IT Giving Up Control? Not so fast. In the real world, the migration
is gradual.Service must address security and privacy
MIGRATION?
SYTEM MIGRATION IS PAINFUL AND COSTLY, LET’S JUST LEAVE IT TO THE BIRDS, SHOULD WE?
So, all of these are possible today?
Yes, We Can.
Call To Action
Join Discussion on SMS Business Solutions here on Linked in
Contact me directly for questions, feedback and comments.
Email: [email protected]: @harjanto
Join Us on FaceBook here, for latest updates
Getting Your Team Participating More Effectively. Click here.
How To Connect To Your Customers, Partners Securely, Privately and Effectively. Click here
Got A Plain Old Cell Phone?Click here.
Guppers.com
Related Presentations
