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ENTERPRISE ASSET INTELLIGENCE
GROWTH OPPORTUNITIESJoe White, VP & GM Enterprise Mobile Computing, Zebra Technologies
Time &
Attendance
Quality
Inventory
Visibility
(AIT 1.0)
Customer
Loyalty
Internet
Of Things
1970s 1980s 1990s 21st
Century
Coming
Fast
EVOLUTION OF MEGATRENDS
• Profoundly Impacting Workflow and SC Efficiency
• Spurred by New Innovation & Technology
• Each Wave Builds on the Previous
GARTNER’S 2015 TOP 10 TECHNOLOGY TRENDS
Source: Gartner, Inc., October 8, 2014
Manufacturing forecast
to be largest segment
of IoT
> ¼ of total IoT
market
IOTA DRIVER OF
CHANGE FOR
BUSINESSES
MAIN BUSINESS BENEFIT = ENHANCED CUSTOMER
EXPERIENCE
4 in 5 technology buyers interviewed
say IoTwill be most important
tech initiativeover next decade
30-fold increase in Internet-connected
physical devices by 2020
RFID cuts item level tagged
out-of-stocks in retail by up
to 50%
VC investments in IoT startups
increased10X
2010 - 2014
Nearly 1/2 of IoT will be business
devices
2018
Business will invest $1/4
trillion in IoT
End of Decade
THERE WILL BE 25 BILLION
CONNECTED DEVICES BY 2020
AND ONLY 7.6 BILLION HUMANS
THE NEW NORMAL…
EXPLOSION OF CONNECTED DEVICES
– IOT estimated to reach approx. 30 billion
“connected (autonomous) things” by 2020
INCREASED BANDWIDTH & CLOUD
ENABLEMENT
– Global IP traffic is expected to triple between
2015 and 2020 - 50% of that traffic will not be
generated by humans
RISE OF REAL-TIME ANALYTICS
– By 2017, more than 50% of analytics
implementations will make use of event data
streams generated from instrumented machines,
applications, and/or individuals
WHAT DOES IT ALL MEAN
Cloud-based
Device Management
Data Capture
RFID
Wireless LAN
Location and
Motion
Sensing
Card
Printing
Mobile
Computing
Barcode
Printing
Software
& Services
INTERNET
OF THINGS
CLOUD
MOBILITY
. . . TO ADDRESS
KEY CUSTOMER CHALLENGES
• Increasing global competition is requiring greater efficiency and productivity to
reduce costs
• Emergence of disruptive competitors and business models
add pressure to drive higher efficiency, productivity, and asset utilization
• Need for more mobile/untethered workforces as business systems continue
to become more distributed
• Explosion of data from multiple disparate sources creating both security
challenges and complexity in driving to coherent / actionable insights
• It’s no longer enough to deliver a good product; A better customer experience
is now required.
Enable Real time
operational visibility
into people & things
Deliver
actionable insights
to drive real time decisions
Drive
real-time actions
and collaboration anytime,
anywhere
SENSE ANALYZE ACT
Cloud-based Device
Management
Data
CaptureRFID WLAN
Location And
Motion Sensing
Mobile
Computing
Barcode &
Card Printing
Edge sensing Directing actionderiving insight
DELIVERING INHERENT VALUE IN SEEING WHAT
OTHERS CAN’T SEE
Bluetooth LE Electronic Shelf
Labeling
Mobile Pairingand Interface with
fixed assets
VideoVoiceData
RFID
Connecting the Physical
& Digital World
Cloud-based Management
& Applications
Customer Service Portals
& Kiosks
Temperature
Sensors
Access Control
Monitors
Preventive
Maintenance
Asset Management
in T&L
RemoteDiagnostics of
EquipmentLocationing
Guest Accessvia Mobile
Device
EAI IS ABOUT MULTIPLE TECHNOLOGIES
RETAIL T&L
WAREHOUSE WORKFORCE
TRACK & TRACE
• Asset tracking and management
• Identification and authentication
MOBILE WORKER ENABLEMENT
• Operational workflow
• Real-time collaboration
CONSUMER EXPERIENCE ENHANCEMENT
• Salesperson assist
• Personalized marketing enablement
SOLVING REAL-WORLD PROBLEMS
CHALLENGES IN: Transportation & Logistics
• Price accuracy
• Revenue recovery – “It’s an industry problem”
• Increased throughput, scheduling & Planning
• Quality control and reduced returns (largest carriers dimension <5%
of freight)
OPERATIONS EXEC.
“Every second saved per
delivery per courier
saves us $6M per year”
Future 1:
Smart Environment Coordination
Less technology on user
Future 3:
Complete Automation
User intervention becomes the exception
Future 2:
Streamlined Wearable on user
Towards a coordinated experience
Wearable Augmentation
Guided Infrastructure
Autonomous Environment
Path to Frictionless Workflow
Path to Dynamic & Assisted Workflow
Seamless Multi-modal Experience
Some level of intelligence and coordination
Path to Uninterrupted Workflow
(Human)
Awareness, anticipation & coordination Path to Frictionless
Workflow (machine)
CHALLENGES IN: Warehouse
• Asset Visibility
• Gate & Yard Visibility/Accountability
• Plant Floor
• Manufacturing Replenishment
• Fleet Tracking/Management
CHALLENGES IN: Workforce
ZEBRA MOTIONWORKS NFL GAMEDAY SOLUTION
19
Each player wears two quarter-sized sensors, one under each shoulder pad, that emit unique radio frequencies at 25 signals per second.
20 receivers mounted around venue ribbon read signals from all 22 players on the field pinpointing position, tracking speed, acceleration, and distance traveled in real-time.
The MotionWorks data is instantly streamed to media producers to create graphics across a variety of digital media channels and devices in real-time.
Algorithms aggregate players’ stats from the data and displays it using MotionWorks analytics software, which allows Zebra staff to add context to data in real-time.
MOTIONWORKS DATA CAPABILITIES
20
…Deriving insight from
data to enable better
outcomes in real-time!
EAI will be the next Enterprise Megatrend…
Thank you!
#SupplyChainGeek
ENTERPRISE ASSET INTELLIGENCE
GROWTH OPPORTUNITIES
Joe White
VP & GM Enterprise Mobile Computing
Zebra Technologies