VMWare View 4

VMware View 4 Reg HallSenior Systems Engineer VMware

Built for Desktops [email protected]

AGENDA

The Desktop Revolution is Here

What is Driving the Virtual Desktop?

VMware View 4 Built for Desktopsp

VMware View 4 Deployment

VMware View 4 Next StepsVMware View 4 Next Steps

Q&A

Copyright © 2009 VMware Inc. All rights reserved. Confidential and proprietary.

The Desktop Revolution is HereThe Desktop Revolution is Here

What keeps you up at night?

Information and data is our most important asset. We spend too p pmuch time recovering lost data from stolen laptops.

How do I maintain or improve desktop management when I’m required to do more with less?more with less?

Windows 7 is here, I need to prepare for it!I spend a lot of

ti d kt

It i diffi lt t d

time on desktop support calls. But I really need to focus on strategic IT initiatives that It is difficult to respond

quickly when employees are mobile and scattered across the world.

strategic IT initiatives that really add value.


The costs of managing PCs is staggering

For every $1 spent on hardware, i d $3 t

s

companies spend $3 to manage…

cost

sng

IT

$3$3

crea

si

$1

OPEXCAPEX Inc

Source: IDC Study 2009


Desktop virtualization is the answer now

“…Conditions are ripe for virtual PCs…”

—Wall Street Journal

Lower TCO by 50%

Ease Windows 7 migration

T h l i dTechnology is ready

User adoption on the rise

Broad partner ecosystem support


VMware is the leader in desktop virtualization

VMware

Most proven, mature technology

PColP VMware1st

2008

2009

gy

Over 1 million seats sold, 7000+ customers

VDI VMware1st2006

Over 1700 channel partners selling View ESX VMware2001

2004

partners selling View

Broadest technology ecosystem

ESX 1st

2000

2001

Workstation VMware1st

ecosystem1999


What it is Driving the Virtual DesktopWhat it is Driving the Virtual Desktop

The desktop dilemma: User Freedom vs IT control

ITUser

Increasing IT costsAnytime, anywhere access

Security and compliance risksDevice, OS and apps diversity


Device-centric computing is the problemComponents (Apps OS profile and data) bound to deviceComponents (Apps, OS, profile and data) bound to device

Data


Virtualization unlocks components Freedom for users efficiency and control for ITFreedom for users, efficiency and control for IT

Data


Enables IT to deliver desktops as a managed serviceservice

Deliver Desktops as a Managed Service OS

Profile

Persona Apps

BenefitsOS

Apps

Persona

OS

Apps

Persona

OS

Apps

Persona

Data

What does it mean?

• Automated Management

• Security & ComplianceData OS

AppsPersona

• Central Management• Dynamic Assembly• Personal Desktops

• Reduced Costs


Requirements to deliver desktops as a service

Display MultimediaUser Experience

Display, Multimedia, Peripheral, Offline

Image, Apps, Persona, PlatformProvision Deploy Broker

Management

Provision, Deploy, Broker, Security

Server, Client, Mobile

Platform

Server, Client, Mobile


VMware View 4 Built for Desktops

Built to deliver desktops from platform to protocol

Delivers Superior User Experience

VMware View 4.0

User Experiencep p

Seamless PC Experience

Task Worker to Power User

LAN, WAN, and Offline

osts

Simplifies Desktop ManagementManagement

IT c

o

Quick and Easy Deployment

Simple, Secure,Scalable

50% TCO Reduction

duce

s

Standardize on Leading PlatformPlatform

Red

Mitigate Risks

High Availability

High VM Density


View 4 helps reduce IT costs

50% More VMs per server50% More VMs per server Reduce Desktop TCO by t 50%

CAPEX Savings

70% Reduction in storage costs70% Reduction in storage costs

OPEX Savings

up to 50%

50% Average fewer help desk calls50% Average fewer help desk calls

55% Less desktop management time55% Less desktop management time

68% Reduced downtime 68% Reduced downtime

Efficiency Savings

Ability to provision users in minutesAbility to provision users in minutes

Simplified regulatory complianceSimplified regulatory compliance

Delayed hardware refreshDelayed hardware refresh


VMware View 4 platform featuresVMware View 4.0

User ExperiencePC IP P t l

User ExperiencePCoIP Protocol

View MultimediaView Display

View DirectView Print

OfflineOffline

ManagementManagement

View ManagerView Composer

vCenterThinApp

FeaturesAvailabilityS l bilit

Platform

ScalabilityPerformancevSphere for Desktops


Integrated with proven, mature platform of vSphereIntegrated with proven, mature platform of vSphere

Seamless integrationSeamless integration

Tuned and optimized specifically for h ti i t l d kthosting virtual desktops

Mostly widely deployed virtualization platform

Over 150,000 customers worldwideOver 150,000 customers worldwide


Providing higher levels of desktop availability Availability

Reduce downtime for desktopsdesktops• High Availablity (HA),

VMotion StorageVMotion, Storage Vmotion, Fault Tolerance

Protect critical data and information

Increase Desktop Availabilityo at o

• Automated backup and data sync


Extend enterprise scalability to desktops Scalability

Fl ibilitReduce VM memory requirements for better consolidation and red ced costsFlexibilitybetter consolidation and reduced costs

• Memory Over-commit

Increase VM density and reduce storage costs to keep overall solution cost downcost down

• Improved VM to LUN Ratio

VMware View 4 supports 50% more VMs per server than p

View 3


Optimize for desktop delivery Performance

Automatically balance desktops across servers for optimal performance

• Distributed Resource Scheduling (DRS)(DRS)

Improve performance for large concurrent VM boot upconcurrent VM boot up

Improve performance for VM suspends and resumes to ensure desktopand resumes to ensure desktop responsiveness


The VMware View 4 platform benefitsVMware View 4.0





Offline

ManagementOffline

Management


vCenterThinApp

BenefitsMitigate risks with proven leader

Platform

High desktop availabilityHigh VM density

vSphere for Desktops


VMware View 4 management featuresVMware View 4.0





Offline

FeaturesProvision, deploy and manage desktops

ManagementOffline

desktopsSingle image managementApplication virtualization


vCenterThinApp

PlatformPlatform



Provision desktops in minutes Provision Desktops

Automate provisioning from template

p

from template

On-demand provisioning

Multiple types of desktopsView Manager

Multiple types of desktops

Persistent, Non-persistent Individual

Template

persistent, Individual

Apply group policies

vCenterBanner Health was able to provision 2600 users in p

under 10 days.


Deploy DesktopsDeploy the simplest and fastest solution

D fi CSI t ll Vi Install

VMware View 4.0 6 steps to implement

Install AD Install LicenseCreate SQL DB Define CS Admin

Install View Composer

Install Connection

Server

Install…Create… Install… Build… Build…

Other Vendors 15+ steps to implement

Configure… Install… Run… Run… Install…

Run… Install… Install… Configure… Install…

VMware View is easier to deploy and manage than competitive offerings—The Tolly Group


Use a simplified administrative interface Manage Desktops

View Manager interface to entitle users, set policies and more


Deliver highly secure desktops to users Manage Desktops

Data stored inData stored in datacenter

SSL encrypted connection

Optional integration with SecurID for twowith SecurID for two-factor authentication

Support for Smart ppCard authentication


Extend View to legacy deployments Manage Desktops

Broker secure connections to other platformsother platforms

• Terminal servers

Bl d PC• Blade PCs

• Physical PCs

Balance loads of multiple terminal servers

Monitor and audit within View Manager


Rely on enterprise class scalability Manage Desktops

Manage more than 1,000 hosts and up to 5000 VMs per vCenter instance

S d li tSave and replicate server profile configurations for faster desktop pprovisioning and deployment

vCenter

Enterprise Class Scalability


Single Image Management

Optimize image management with View Composer gComposerUser Data Disk

User DataUser Data

• Persistent disk to store user data and settings

• Consistent user experience while

ApplicationApplicationApplicationApplication

• Consistent user experience while maintain tight control and compliance

ppppBase Image

• Highly managed OS diskOperating SystemOperating SystemOperating SystemOperating System• Reduce provisioning time

• Simplified updates and patches


Single ImageManagementOptimize storage with View Composer

View ComposerTraditional VDI

g

VMware View helps reduce storage costs by 70%


Optimize desktop image management with Single Image Management

Image UpdatesManage thousands of desktops

p p g gView Composer

g

g pg p

Streamline desktop management with View Composer

• Quick provisioning

• Simplify update, patch, and upgrade S p y update, patc , a d upg adeactivities while retaining user settings

• Guarantee updates are applied to every p pp ydesktop


Use ThinApp for application virtualization Application Virtualization

FeaturesOperating System

Decouples applications and data from OS

Uses agent-less architecture

P id id l tf d li ti

Ope at g Syste

ApplicationApplication ApplicationApplication

App Files

App FilesProvides wide platform and application

support

Plugs into existing application

Files Files

management tools

BenefitsMinimizes the number of desktop images managed

Streamlines application patch updatesVOSVOS

ApplicationApplication

sandboxsandbox

VOSVOS

ApplicationApplication

sandboxsandbox

Streamlines application patch updates

Allows the use of multiple versions of applications

Operating System


Simplify application patching and updating Application Virtualization

Redirect all application “writes” to the user data disk,

VMware View ComposerTraditional VDI

by default

Reduce the number of master images and size of gbase disk

Provide simplified entitlement, deployment, and , p y ,management of applications

Seamlessly update users

R d t tReduce storage costs

“Application updates are kind of a non eventare kind of a non-event

now…” Norton Healthcare


VMware View 4 management benefitsVMware View 4.0





Offline

BenefitsQuick and easy deployment

ManagementOffline

y p ySimple, secure, and scalable50% TCO reduction


vCenterThinApp

PlatformPlatform



VMware View 4 user experience features

FeaturesDisplay Protocol

VMware View 4.0

User ExperiencePCoIP Protocol Display Protocol

Seamless Desktop ExperienceFlexible Desktop Access

PCoIP ProtocolView Multimedia

View DisplayView DirectView Print

OfflineO e



vCenterThinApp

PlatformPlatformPlatform

vSphere for DesktopsvSphere for Desktops


Display ProtocolProvide a superior experience from LAN to WAN using PCoIP

• Built for desktops

LAN to WAN using PCoIP

• Designed for the LAN or WAN

• Uses end-to-end software implementation

• Superior desktop experience from task worker to power useruser

• Flexibility to address the widest variety of use caseswidest variety of use cases


Provide a seamless desktop experience Seamless Desktop Experience

Rich mediaand graphics

Productivity

p

and graphics

Multimedia

applications

u ed aredirection

Progressive build of graphics

USBredirection


Flexible Desktop Access

Flexible access to desktops from multiple devicesmultiple devices

Native Windows Client Browser Access Thin- Client Support

Thick clients orrefurbished PCs

Broad industry supportBrowser access on Windows Linux and Macrefurbished PCs Windows, Linux and Mac


Enable offline access and mobility Flexible Desktop Access

Offline is currently experimental

Check-out hosted VM to localCheck out hosted VM to local physical computer

Extend security and encryption policiespolicies

“Heartbeat” back to the datacenter; administrators can d ti t ifdeactivate if necessary

Check in the delta only


Flexible Desktop Access

Deliver superior user experience across the enterprise

TaskW k

KnowledgeWorkers

PowerUsers

MobileUsers

the enterprise

Workers Workers Users Users

Static desktopRepetitive tasksFew apps

Personalized desktopRich user

Device flexibility24x7 accessCustom apps

Device flexibilityDisconnectedMultiple appsFew apps c use

experienceMultiple apps

Custom appsInstall requirementsBest user

Multiple appsBest user experience across all appsBest user

experience across all apps

ppRemote office


VMware View 4 user experience benefits

BenefitsS l i

VMware View 4.0

User ExperiencePCoIP Protocol Seamless user experience

Task worker to power user supportLAN, WAN, and offline access

PCoIP ProtocolView Multimedia

View DisplayView DirectView Print

OfflineOffline



vCenterThinApp

PlatformPlatformPlatform

vSphere for DesktopsvSphere for Desktops


VMware View 4 is built for desktops

Delivers Superior User Experience

VMware View 4.0

User ExperiencePCoIP Protocol p pPCoIP Protocol



Offline

Seamless PC Experience

Task Worker to Power User

LAN, WAN, and Offline

osts

Simplifies Desktop ManagementManagement

O e

IT c

o


vCenterThinApp

Quick and Easy Deployment

Simple, Secure,Scalable

50% TCO Reduction

duce

s

Standardize on Leading PlatformPlatform

Red


Mitigate Risks

High Availability

High VMDensity


VMware View 4 DeploymentVMware View 4 Deployment

Customers use VMware View in a variety of ways

Desktop Business Continuity and

Di t R

Desktops as a Secure, Managed

S i

Remote or Branch Offices and Secure

R t A

Windows 7 Migration

Disaster Recovery Service Remote Access g

Provide a continuous availability of desktopsProvide a cost-effective, simpler, and

Eliminate the need for moves, adds, or changesAllow third parties to

Provide offshore developers control while keeping IP in the data center

Reduce high costs, and pplication compatibility with OS migrationsExtend life of existingeffective, simpler, and

more reliable disaster recovery solution

Allow third parties to access corporate applications in secure, controlled way

Expedite integration of companies in mergers and acquisition scenarios

Extend life of existing desktop hardware to access virtual Windows PC desktopsReduce application conflicts and costly application porting


How customers typically start: stage 1

Individual Desktop VMs

Individual Users

Pilot group ofPilot group of 50–500 users

Each user gets a

View Manager

gdedicated desktop

Leverage existing d View Managerprocesses and

management


How VMware View solution evolves: Stage 2

Individual Users

Pool of Virtual Machines

Persistent pool pdesktops

Virtual machine allocated and

View Manager

allocated and dynamically personalized


How VMware View solution evolves: Stage 3View

ManagerExternal

UsersIndividual

UsersPool of Virtual

Machines

View Manager

View Manager

ThinApp

Stream Applications


Windows 7 migration using View 4VMware View—

User-Centric ComputingTraditional

Centralized

LANWAN

Clones

Local installHardware upgrades

Central installAvoid hardware upgrades

Parent Image

a d a e upg adesIndividual images

o d a d a e upg adesFast provisioningVMware View can help

delay a hardware refresh


University of Toledo

“VMware View really extends the boundaries of the university

t t t d t h

ChallengesLimited IT resourcesDifficult to secure information on local hard drives

out to our students wherever they are—students can access their H drives, applications, and network resources even if

Time consuming application upgradesLimited availability for student lab timeNo remote access to applications or University resources

they’re off campus.”

—Joshua Spencer, Desktop Development,

SolutionVMware View with View Composer and ThinAppThinApp on shared network drive Desktop Development,

University of ToledoThin clients on campusBoth LAN and WAN access

ResultsOver 2000 computers have access to over 30 virtual apps through ThinApp500 virtual desktopsStudent labs now available 24 x 7 x 365 from any network connectionUpgrades with Thin App take five minutes from single pointAble to provision virtual desktop in under two minutes


Norton HealthcareChallenges

Current architecture was Citrix XenApp with thin clients and wireless cartsPoor performance and some apps were not available in this model

“Our physicians could go to a thin client, login, access a patient list and then walk

S l ti

p ppProviders wanted a similar experience to a normal PCHigh number of support calls

patient list and then walk down the hall to another thin client, and their patient list would be right where

Solution

VMware View with View ComposerRe-use Thin Clients on wireless carts onsiteBoth LAN and WAN access

they left it. The staff recognized the benefit of that capability immediately.”

Results

Both LAN and WAN access—Brian Cox

Director of Customer Service, Norton Healthcare

950 virtual desktops in production92% reduction in help desk callsEasy to use "follow me" desktop with no application compatibility issuesUpgrades accomplished in a fraction of the time• High level of end user satisfaction • Familiar desktop experience• Ability to customize


Hear what our customers say about VMware View

“With VMware View, I can honestly say that there are months that go

“Application upgrades are kind of a non-event now….[we] received

“VMware View really extends the boundaries of the university outsay that there are months that go

by where I don’t have to think about the infrastructure because it just works.”

— Chris House,

non event now….[we] received zero helpdesk calls for the virtual desktops.”

— Brian Cox ,Director of Customer Service,

N t H lth

boundaries of the university out to our students wherever they are.”

— Josh Spencer, Team Lead, Desktop Development Group,

University of Toledo

Senior Network Analyst, Metro Health

Norton Healthcare

“We could provide a workstation to any client, in any seat, at any office

“By using VMware View, we were able to provide a virtual desktop, y y y

in the world… in just 8 minutes.”— Frank Sabatelli,

Director of Virtual Technology Infrastructure,IQOR

p pwith all Banner applications functional, to 2,500 users 10 days post merger.”

— Pat Hanks, Senior Director, Information Services,Senior Director, Information Services,

Banner Health


VMware has a strong partner ecosystem

Protocol / Network

Thin Clients

Management / SecuritySecurity

Servers /Servers / Storage


Desktop Service Offerings – VMware View 4

Enterprise Class Desktop Design for large-scale production deployments

Preliminary design

Prototyping

production deployments

Best-practices based implementationProof of Concept

ue Prototyping

End-user pilots for pre-production use

Education

c Va

lu

View Upgrade View Assessment

Coming Soon

trat

egi

VMware View/ThinApp Plan and Design for

VMware ThinApp

ServiceView Assessment

VMware View Pilot

St

VMware ICM Education Offerings

Jumpstarts

VMware View Assessment

Plan & Design for VMware View

VMware ThinApp

Adopt Expand Standardize


VMware View 4 Next StepsVMware View 4 Next Steps

Learn more about VMware View 4

More information on VMware View:More information on VMware View:http://www.vmware.com/products/view/

Take advantage

Download and evaluate Vmware View:www.vmware.com/download/view/

of VMware View service offerings to accelerate your

Use the VMware View TCO calculator:http://www vmware com/products/vi/calculator html

to accelerate your deployments

http://www.vmware.com/products/vi/calculator.html


Overview of VMware View 4 pricing and packagingOverview of VMware View 4 pricing and packagingView Enterprise

View Premier

vSphere 4 (desktop)vCenter 4 (desktop)View Manager 4View ComposerOffline Desktop1

ThinApp 4Pricing per seat(concurrentconnection)

$150 $250connection)1 Experimental in View 4


Comparison of VMware View 4 competitive feature

VMware View 4

Citrix XenDesktop

Microsoft RDS

Enterprise class pvirtualization platform - -Streamlined installation

Simplified management

Flexible desktop provisioningFlexible desktop provisioning -Validated reference architectures -High-impact user experience -


Questions and AnswersQuestions and Answers

Thank You!

AppendixAppendix

Reduce Desktop TCO by 50%

Annual Cost of Supporting a User/YearVMware View:

Lowers TCO by 50%

$1,500

Lowers TCO by 50%

Saves $610 per user per year

Delivers an ROI of 367% $610 savings

$1,000Provides payback in as little as 5.6 months

$610 savings per user per year

$500If you are a large or diverse organization that uses server virtualization but

$0Traditional PC VMWare View

server virtualization, but don’t run virtual desktops, you aren’t thinking hard enough!

Source: IDC White Paper 2009

Server, Storage, Software DevicesIT Admin Staff IT Install Staff IT Help Desk Staff

g

—Michael Rose, IDC
